Reviews of City Sleeper at Royal National Hotel 4 stars
38-51 Bedford Way, Camden, London, WC1H 0DG, United Kingdom
#361 of 1,102 hotels in London
Guests' ChoiceReview score
Based on 2174 hotel reviews
8.3Score breakdown
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Cleanliness
8.8
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Comfort
8.8
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Location
9.2
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Facilities
8.2
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Staff
8.7
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Value for money
8.0
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Free WiFi
8.4
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Reviewed: 29 August 2025
Salih
United Kingdom17 reviews1 helpful vote8.0“Overall Good Stay”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
Checkout staff did not ask us how was our stay to make sure we were happy. For us this was important as it would of made us feel that the Hotel does value their customers experiences.
Location is very good as it is very near to UCLH hospital. Rooms are very clean and presentable. Very clean bathroom and twin room was good size.Tamer who checked us in was Great and Helpful.
Stayed in August 2025
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Reviewed: 28 August 2025
Frances
Ireland16 reviews8.0“very convenient, comfortable and great staff”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
The bathroom was very small. everything else was great
location was great. purpose of trip was coldplay concert the underground took us straight there with one change and the same coming back. very comfortable good breakfast. very quiet no noise very clean
Stayed in August 2025
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Reviewed: 28 August 2025
Martina
United Kingdom6 reviews8.0“Exceptionally clean, central location and great customer service.”- • Leisure trip
- • Group
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
The bathroom was tiny, I have never seen a bathroom so small but it was fine for us during our short stay. No air con in a heatwave so had to literally get ready in front the f the fan provided!
The room was very big, bigger than expected. Customer service was great, front desk very helpful and the room was exceptionally clean.
Stayed in July 2025
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Reviewed: 21 August 2025
Roope
Åland Islands2 reviews1 helpful vote9.0“4/5”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 6 nights
- • Submitted via mobile
Carpet floor was bit stinky
Location, staff and breakfast
Stayed in August 2025
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Reviewed: 21 August 2025
Linda
United Kingdom2 reviews8.0“Loved the hotel and will come back again”- • Leisure trip
- • People with friends
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
Had to walk to the other hotel and wait in a Q to ask for more milk for our coffees.
Location, clean, friendly, great outdoor area.
Stayed in August 2025
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Reviewed: 19 August 2025
Mandy
United Kingdom30 reviews9.0“Couple of days shopping with my daughter”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Nothing really, my daughter thought the breakfast selection could have been a bit better
Good location, comfortable beds, good size rooms
Stayed in July 2025
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Reviewed: 17 August 2025
Jamie
United Kingdom2 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
there were hairs around the room, on the floor and in the bed
nice bathroom, comfy bed and good tv
Stayed in August 2025
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Reviewed: 17 August 2025
Jonathan
United Kingdom1 review7.0“Expensive but worth it for location but needs small improvements such as aircon.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted via mobile
No aircon throughout the hotel, in the middle of a heatwave. Small fan provided was not good. Not powerful, didnt feel it
The breakfast good. Alot of options. The location was good.
Stayed in July 2025
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Reviewed: 16 August 2025
Jane
United Kingdom6 reviews1 helpful vote8.0“Great location”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
The heat and lack of ac, but the fan was pretty good and was a reasonable substitute.
Great location, easy access to tubes and central London. The room was nice, liked the fact. I could securely park my car.
Stayed in August 2025
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Reviewed: 16 August 2025
Beata
United Kingdom56 reviews21 helpful votes9.0“Good hotel in a convenient location. Definitely recommended for a sightseeing trip to London.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 7 nights
The rooms on the top floor are quieter but hotter and there is no air conditioning, luckily the fan can save the situation a little during 30 degree temperatures.
The hotel is located in a very convenient spot right next to the Russell Square park and a few steps away from the underground station. There are a lot of shops and restaurants around the area and if that is not enough, there are buses operating frequently to various locations in Central London. The area feels safe and peaceful. The hotel facilities are good - the room is clean, the beds are comfortable and there are ample options for breakfast. Hotel staff are welcoming and helpful. Overall, this hotel has everything you need for a short-term sightseeing trip in London. We would definitely return again.
Stayed in August 2025
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Reviewed: 15 August 2025
Annapaola
Italy5 reviews7.0Good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 5 nights
- • Submitted via mobile
Without air conditional and with a ventilator with a lot of dust and a window that you cannot open well to garantee a correct fresh and clean air during the night. Bed and pillow not really confortable
Very clean bathroom and towels
Stayed in August 2025
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Reviewed: 11 August 2025
Tian
Netherlands30 reviews3 helpful votes7.0“not consider for next time”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 9 nights
no air-co !! not comfortable to sleep in summer weather.
good location nearby underground stop, nearby supermarket and restaurants and parks and British Museum daily room clean service is good
Stayed in July 2025
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Reviewed: 11 August 2025
Tracey
Ireland3 reviews7.0“Hotel review”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 5 nights
- • Submitted via mobile
The room was uncomfortably hot. Pillows too soft.
Location, cleanliness, and friendly staff.
Stayed in August 2025
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Reviewed: 10 August 2025
Aaron
Australia15 reviews2 helpful votes9.0“Nice modern hotel”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Just be aware there's no aircon but a fan is provided. There was only one person at the front desk and wait times for checkin or questions got quite long - a stark contrast to the other part of the hotel which had a fully staffed reception.
Good area to get around and the room itself was clean, comfortable and modern. The hotel had everything needed.
Stayed in July 2025
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Reviewed: 9 August 2025
Kierna
Ireland28 reviews3 helpful votes7.0“Great location, friendly staff just a bit noisy.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 2 nights
- • Submitted via mobile
The window was single glazing & did not mask the noise from the street outside.
Central location, walkable distance from the West End.
Stayed in August 2025
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Reviewed: 9 August 2025
Dolores
United States2 reviews8.0“Great location and hotel just wish it wasn't so hot.”- • Business trip
- • Solo traveller
- • Standard Single Room
- • Stayed 5 nights
- • Submitted via mobile
The fan in the room was really small and the room itself did not have air-conditioning. The staff at the front desk were not very responsive while booking or adjusting the reservation.
The staff was very nice and accommodating. The room was clean and the hotel was at a good location. The room was quiet and check in was easy
Stayed in July 2025
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Reviewed: 7 August 2025
Richard
United Kingdom213 reviews24 helpful votes7.0“Nice rooms, checkin disastrous. Think twice!”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 2 nights
- • Submitted via mobile
Big problem with this place is checkin. Inadequate number of checkin counters and for some reason two people are required to check in each customer or group. Twice recently I have had to wait 45 minutes in line. I’d come again for the location and clean comfortable rooms. But only with some assurance from management that checkin improves. Otherwise, go to the Tavistock next door, where checkin is fast and friendly.
Nice rooms when you can get checked in, quiet and comfortable though no aircon.
Stayed in August 2025
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Reviewed: 7 August 2025
Jeanna
New Zealand21 reviews1 helpful vote9.0“A perfect room, close to many London attractions.”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted via mobile
No air conditioning but there was a large fan. No fridge.
Exceptionally clean and fresh. Amazing breakfast.
Stayed in August 2025
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Reviewed: 6 August 2025
Keith
Australia6 reviews8.0“Good value for money and perfect location for Euston/St Pancras”- • Leisure trip
- • Solo traveller
- • Standard Single Room
- • Stayed 3 nights
- • Submitted via mobile
Room too hot at night - needed air con or a fan
Good location clean
Stayed in August 2025
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Reviewed: 5 August 2025
Tyra
United States17 reviews1 helpful vote8.0“Nice room to rest while sightseeing for first timers visiting from USA”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 4 nights
- • Submitted via mobile
Summer is busy, lots of travel groups of kids at siater hotel. Expected a tub based on pictures. No A/C But fan and window worked out ok. Low lit hallway activated by sensor was kinda eerie. Didn't try breakfast or onsite dining because of groups.
Great location, walkable, nice squares nearby, train station nearby. Thoughtful touches added for anniversary. Cozy accommodations. Luggage storage. Good value overall for no prepayment!
Stayed in July 2025
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Reviewed: 5 August 2025
Milena
Serbia3 reviews9.0“good hotel, good location”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 4 nights
- • Submitted via mobile
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The hotel was great. The location is good, in many cases it is not necessary to use transport, and when necessary, it has good connections. The room was neat and clean. Bathroom small, but functional. Friendly staff. All in all, we would return to this hotel.
Stayed in July 2025
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Reviewed: 4 August 2025
Bryndís
Iceland24 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 3 nights
- • Submitted via mobile
Clean, comfy beds, great WiFi, good location. No air conditioner but a table fan that worked wonders.
Stayed in August 2025
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Reviewed: 4 August 2025
Andrew
United Kingdom19 reviews2 helpful votes8.0“Good room, good price and good location.”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
The check-in. The process took far too long, causing a large queue to build, and the City Sleeper check-in (which is separate from the Royal National Hotel check-in) was not well marked.
The room was excellent and the beds were very comfortable.
Stayed in August 2025
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Reviewed: 3 August 2025
Michalis
Cyprus13 reviews3 helpful votes9.0Superb- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 7 nights
Everything was great during our stay at the hotel. Just a small recommendation though. In a two bed room, it would be best if you could ''squeeze'' a second chair into the room. It would be great to be able to sit with your spouse and plan your day over a cup of coffee or tea...
Great Hotel, Great Location & Great Staff ! Nahid & Facundo really made things easy for us during our registration to the hotel !
Stayed in July 2025
