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Reviews of Black Bull Hotel 3 stars

38 Market Steet, Kirkby Stephen, CA17 4QW, United Kingdom

#6 of 6 B&Bs and Inns in Kirkby Stephen

Guests' Choice

Review score

Based on 456 hotel reviews

6.9

Score breakdown

  • Cleanliness

    7.7

  • Comfort

    7.7

  • Location

    8.8

  • Facilities

    7.1

  • Staff

    8.2

  • Value for money

    6.9

  • Free WiFi

    6.3

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Showing 1 – 25

  • Reviewed: 28 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    No breakfast available in the morning, had to use local cafes/shops.

    Pleasant pub in the middle of Kirkby Stephen. Handy accommodation for a nearby wedding.

    Stayed in August 2025

  • Reviewed: 24 August 2025

    8.0
    Great pub stay, nice meal and breakfast
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It was all good

    Convenient location, comfortable room and friendly staff.

    Stayed in August 2025

  • Reviewed: 23 August 2025

    6.0
    Expensive for what you got
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Rooms very tired, very poor value for money atm, hopefully this will improve.

    Good location and understand under new ownership.

    Stayed in August 2025

  • Reviewed: 17 August 2025

    6.0
    Room to hot to sleep wouldn’t be returning as that’s main reason for staying.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The room was exceptionally hot. Even with the window open and the fan on it was to uncomfortable to sleep.

    Very friendly staff

    Stayed in August 2025

  • Reviewed: 31 July 2025

    6.0
    Average
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Restaurant area was not very clean with barman doubling up serving drinks and food. He was alone and apologetic but very nice.. not his fault

    Room was neat, tidy and clean

    Stayed in July 2025

  • Reviewed: 20 July 2025

    8.0
    Adequate facilities and comfort , just overly warm
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It was very warm even with a fan blowing constantly, didn’t help that the industrial size boiler was in a cupboard in our room , it was like a sauna . Other than that it was a lovely room .

    Great location , comfortable bed , plenty of room

    Stayed in July 2025

  • Reviewed: 3 July 2025

    7.0
    Good
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Small bed

    Great location, friendly staff, good food and well priced bar. Room average but suited our needs - good sized room

    Stayed in June 2025

  • Reviewed: 20 June 2025

    7.0
    Ripped off!
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    I got charged twice and still haven’t had a refund after over 50 calls, only answered 3 times but still no 1 has returned my call. I’ve emailed left a letter and still nothing

    Nice place with a good vibe

    Stayed in May 2025

  • Reviewed: 13 June 2025

    7.0
    Good value for what it offers
    • Leisure trip
    • Solo traveller
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    No breakfast available, but was ware of this

    Central location, clean comfortable room

    Stayed in June 2025

  • Reviewed: 27 May 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 2 nights

    It was hard getting hold of the hotel to ask for an early check in. Food stopped at 6pm on Sunday which we were unaware of, but the bar staff did point us in the right direction of other restaurants which was helpful. Ashtrays outside were not cleaned for the whole time we were there. Ladies loos in the pub area were blocked up.

    Good location. Room very comfortable and clean. Staff friendly. It was good value for money and near to the venue (Eden Barn) where we were attending a wedding.

    Stayed in May 2025

  • Reviewed: 27 May 2025

    8.0
    Comfortable stay in central location.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Don't stay in room 1. It has the boiler in it, and it's noisy all night. It could get very hot in mid summer.

    Traditional pub, friendly welcome, good breakfast, room was away from the bar.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    8.0
    Lovely staff and great location
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night

    N/A

    Lovely friendly staff, great location

    Stayed in April 2025

  • Reviewed: 8 May 2025

    7.0
    Noisy, not cheap.
    • Leisure trip
    • Couple
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Loud music playing in the pub below til late. Expensive and no breakfast included.

    Great that they had dedicated cycle storage.

    Stayed in May 2025

  • Reviewed: 7 May 2025

    8.0
    Very good
    • Leisure trip
    • Group
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    nothing

    The bed

    Stayed in May 2025

  • Reviewed: 31 March 2025

    7.0
    Comfortable overnight stay
    • Leisure trip
    • Solo traveller
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The bath moved whilst in it, it felt as though it could drop through the floor. The flooring felt very unsafe under foot. Quite tired looking decor and feel As though £92 per night was steep. After checking on the day the room rate had been reduced by £20 and I think the room rate should have been a lot less considering no parking facilities or breakfast included

    The location was great, right in the centre. Bed was lovely and comfortable and a large flat screen Tv. Shower was great.

    Stayed in March 2025

  • Reviewed: 24 February 2025

    7.0
    Great town pub for C2C walkers
    • Leisure trip
    • People with friends
    • Twin Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Fine town centre pub, warm and cosy. Good size bedroom and a bath in the bathroom. Friendly helpful staff

    Stayed in February 2025

  • Reviewed: 23 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    The breakfast was very good and the staff was very friendly

    Stayed in February 2025

  • Reviewed: 2 December 2024

    8.0
    Good stay
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    The hook for the shower head was broken so that made showering awkward 😂

    Great location. Rooms right above the bar but there was hardly any noise. Staff were friendly and helpful.

    Stayed in November 2024

  • Reviewed: 28 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Tired room. Lights that didn't work, shower head broken.

    Friendly staff. Good breakfast. Good quality tea, coffee etc in room.

    Stayed in October 2024

  • Reviewed: 29 September 2024

    7.0
    The staff were friendly and polite, the location and traditional old character of the property were perfect. With some T
    • Leisure trip
    • Family with young children
    • Superior Family Room
    • Stayed 2 nights
    • Submitted via mobile

    The accommodation was very tired and could really do with some TLC to show the true charm of the place. The breakfast comes at exactly the time ordered so don’t be late!. I would have liked slightly more variety at breakfast but understand with several tea rooms neighbouring it is probably not needed. The tables in the lounge were really sticky and could do with a good scrub with soapy water.

    I loved the traditional old style of the property and the bar. The resident dog was gorgeous. The warm welcome of the staff was lovely. The central location in the town was perfect.

    Stayed in September 2024

  • Reviewed: 21 September 2024

    8.0
    Great location and comfortable stay.
    • Leisure trip
    • People with friends
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    It closes at 9 so we were concerned we might not arrive in time.

    Great location for walking coast to coast. Very comfortable room Really helpful young man at the pub , who rang to see what time we were arriving and sent links for a taxi number to take us from the station.

    Stayed in September 2024

  • Reviewed: 13 September 2024

    7.0
    Adequate, but needs some attention.
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 1 night
    • Submitted via mobile

    Had room 1 which is also host to 2 huge hot water boilers. As a result the room is unbelievably hot. The whole place could just do with a bit of love too.

    Nice old pub with a quirky setup throughout the building. Perfectly adequate for the price.

    Stayed in September 2024

  • Reviewed: 12 September 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights

    The staff were very welcoming and helpful, a good hearty breakfast and comfy bed

    Stayed in September 2024

  • Reviewed: 8 September 2024

    7.0
    Good
    • Leisure trip
    • Couple
    • Double Room with Private Bathroom
    • Stayed 2 nights
    • Submitted via mobile

    Overdone breakfast rooms need updated bed small

    Staff really nice room comfortable

    Stayed in September 2024

Showing 1 – 25

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