No water in the room. Water dispenser in hall dispensed warm water. Ridiculous price then an extra £20 to park my car for one night

Room was spacious, clean and comfortable. Excellent location. Good breakfast

Stayed in August 2025

No air conditioning. Supplied fan, but had to sleep with window open to cool room. Noisy motor running in outdoor vent, 24/7. Cost of parking. 20 pounds a day is excessive.

Location, size of room and bathroom. Location to Edinburgh Castle.

Stayed in August 2025

Could be quite noisy

The location and staff

Stayed in August 2025

No air conditioning was a big negative. Entrance to hotel has quite a few stairs which makes it difficult with luggage.

Brilliant view of Edinburgh Castle from balcony room.

Stayed in August 2025

Three short flights of steps to reception and lifts. Partner found these difficult as he has mobility difficulties. Check-in was stressful - a coach group arrived and swamped area and I had to wait to as staff were issuing keys to group first. Foyer by lift was being utilised as entry for Fringe event ( I think) and was crowded at times. Breakfast area again, short flights of steps down into the buffet area and back up to table so partner didn’t attempt access.

Friendly staff. Good sized room with view. Facilities in room were very good and no shortage of shower/bath shampoo, conditioner , wash and body lotion. Bed was firm and comfortable. Lifts were quiet and worked well. Breakfast was excellent. Staff were cheerful and cooked breakfast orders were taken and served at table. Bar and food available Didn’t try swimming pool etc so can’t comment on that facility. Paid for upgrade to room with castle view which was great. Staff keen to assist if any information needed.

Stayed in August 2025

Clean and spacious room so close to the best bars and restaurants and of course the castle

Stayed in July 2025

Room was very overpriced due to the Tattoo, Fringe and oasis.

Excellent location and spacious room.

Stayed in August 2025

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Stayed in August 2025

All the stairs into hotel, difficult with luggage

Bedding was nice

Stayed in August 2025

Restaurant- long wait for food, pre paid for three course meal only received two and was asked to pay again

Good room, nice and clean and good location.

Stayed in August 2025

The building is old and you can hear what every neighbor does.

One of the best locations you can stay in Edinburg. Gorgeous view of the castle and Tattoo esplanade.

Stayed in August 2025

The balcony doors don’t have any way to keep them open. It was really hot when we were there and propping the door open to get a breeze would’ve been nice since there’s no AC.

Awesome location with a great view. Beds were comfy. We appreciated the tub in the bathroom. The breakfast was good and all the staff were friendly and helpful.

Stayed in July 2025

There was no air con and the noise from the street was very loud as we had to keep the window open

Lovely staff, beautiful room and gorgeous view of Edinburgh castle

Stayed in July 2025

We were given an accessible room but the shower leaked into the bedroom carpet and had to put down towels to stop water escaping into bedroom only two lifts and one didn’t seem to be working half the time we were there breakfast wasn’t good the food had been sitting under a hot plate far too long and it cost us £35 for the two of us

It was close to restaurants and bars and shops the royal mile not too far to walk to

Stayed in August 2025

Not good value for money. Spa (swimming pool area) looking shabby - could do with a steam room. The rooms are well used and very expensive. If Apex included breakfast, it would soften the blow. Maybe we got a bad deal, but a little disappointed.

Staff were great 👍 Location was great 👍

Stayed in August 2025

Had elderly mum alot of steps in the foyer

Location

Stayed in August 2025

room over hot - no airconditioning. The room was just above the carpark which was extremely noisy , especially around 5.30am with what must have been delivery or service vehicles. Due to no aircon. , the windows had to be open which led to greater noise oroblems

Very helpful and friendly staff. Very clean room & comfy. Great breakfast.

Stayed in July 2025

It was too hot in the room no air. We couldn't sleep.

Location

Stayed in July 2025

Limited access for mobility people, they have a ramp outside of the building to get around the hotel. But it is not convenient.

Clean and modern

Stayed in July 2025

Perfect location in the heart of the old town. Rooms were very comfortable with perfect beds. Very good breakfast, very friendly staff. The private parking lot worked perfectly.

Stayed in July 2025

We happened to be there when the weather was warm and there was no air conditioning. Something to hold the balcony door open to get a breeze would have been nice.

The view from our room was magnificent. We loved seeing the castle and city day and night. The balcony was a plus and everything is in walking distance. We appreciated the tub and the breakfast was well appointed. There was a concert at the castle one of the nights we were there so we got to listen while lounging in bed. We were worried about the noise (lots of restaurants and pubs down below) but closing the window/door and drapes drowned out the sound.

Stayed in July 2025

Great location. Convenient parking. Good customer service.

Stayed in July 2025

Beds not very comfortable Showers are over a high bath and it is actually dangerous climbing in and out for an older person No laundry

All the staff were lovely and more than helpful. Breakfast was great Location is amazing

Stayed in July 2025

Fantastic location within walking distance of the castle, restaurants and shops. Ubers always arrived quickly with very friendly drivers. Hotel had a nice restaurant.

Stayed in July 2025