Reviews of Aix Hotel 2 stars
115 Rue Charles Duchesne, 13797 Aix-en-Provence, France
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in July 2025
Verified reviewThe room was OK, bedding clean and reasonable size. No USB plugs, so no way to charge your phone without a french plug.
To be honest, it was the reception service. I was travelling alone, clearly very tired. I was offered the meal service, which is microwave meals, which I didn't fancy. I asked where I could eat nearby and was told that the nearest place was a 20 minute drive. This was clearly to try and get me to buy the microwave meal as when I went to my room and checked, there were at least a dozen restaurants close by and many of them walkable. Cheap shot I thought and very disappointing.
Dear Susan, We thank you for your stay anbd for your feedback. You appreciated the comfort of our recently renovated rooms with brand new bedding and we are delighted Regarding the meal we offer in the evening, we always tell our customers that there are restaurants around the hotel and nothing is ever imposed, it is not the style of the house... I think what must have happened is that the person was a summer replacement and did not know the range of restaurants open around us... we can assure you of that... We hope that you'll come back to visit us. Best regards serge
Dear Susan, We thank you for your stay anbd for your feedback. You appreciated the comfort of our recently renovated rooms with brand new bedding and we are delighted Regarding the meal we offer in the evening, we always tell our custome… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewReviewed: 11 March 2025 · Stayed in February 2025
Verified reviewReviewed: 4 September 2024 · Stayed in September 2024
Verified reviewReviewed: 21 August 2024 · Stayed in August 2024
Verified reviewReviewed: 19 August 2024 · Stayed in July 2024
Verified reviewReviewed: 8 August 2024 · Stayed in July 2024
Verified reviewBreakfast was good and fresh. Lady at reception was great, She was very very helpful and kind. The area was ok. room was clean. I think it was a good choiche for two nights. city is very beatiful.
We thank you for this summer visit and we are delighted that you enjoyed your stay in our hotel.. you enjoyed the famous all-you-can-eat buffet breakfast as well as the kindness of the lady in the morning who is smiling and always in a good mood. We hope to see you soon when you visit again Aix en Provence. Best regards serge
We thank you for this summer visit and we are delighted that you enjoyed your stay in our hotel.. you enjoyed the famous all-you-can-eat buffet breakfast as well as the kindness of the lady in the morning who is smiling and always in a goo… Show more
Reviewed: 5 August 2024 · Stayed in August 2024
Verified reviewClean, well located if with car
No electrical plugs worked the first night, meaning also TV did not work. Second night electric failed for the entire building, so no lights or Internet.
Sir, We thank you for choosing our hotel for your stay and for leaving us this comment. you highlight the very good geographical location of the hotel halfway to all the important places in the Aix en Provence region We would like to apologize for these breakdowns and power outages beyond our control resulting from a breakdown in the sector then repaired by our national energy supplier. We thank you and hope to see you soon, Best regards serge
Sir, We thank you for choosing our hotel for your stay and for leaving us this comment. you highlight the very good geographical location of the hotel halfway to all the important places in the Aix en Provence region We would like to apo… Show more
Reviewed: 1 August 2024 · Stayed in June 2024
Verified reviewReviewed: 30 July 2024 · Stayed in July 2024
Verified reviewRoom was clean and comfortable for a budget hotel. All staff I encountered were 1st class.
The exterior was a bit tired but worked as an overnight stay for me
Sir, we thank you for your trust and for this good comment left at the end of your stay the staff that you found to be excellent thanks you, these words and your impression mean a lot to us We hope to see you soon. Best regards serge
Reviewed: 30 July 2024 · Stayed in July 2024
Verified reviewReviewed: 25 June 2024 · Stayed in June 2024
Verified reviewThis is a perfect place to stay near Aix-en-Provence TGV. There are many restaurants around and the staff was incredibly nice, which was a good surprise. It is pretty small, but perfect to just stay and rest while you visit the surroundings.
You should have earplugs, because even if there isn't too much noise. You can hear people coming upstairs or what is happening outside.
Madam, We thank you for your night in our establishment and for this very positive comment. you appreciated the extraordinary welcome given by our staff as well as the excellent location of our hotel regarding your downsides, we are doing everything we can to improve things. we hope to see you soon Best regards serge
Madam, We thank you for your night in our establishment and for this very positive comment. you appreciated the extraordinary welcome given by our staff as well as the excellent location of our hotel regarding your downsides, we are doin… Show more
Reviewed: 14 March 2024 · Stayed in March 2024
Verified reviewReviewed: 17 December 2023 · Stayed in December 2023
Verified reviewReviewed: 3 October 2023 · Stayed in August 2023
Verified reviewReviewed: 15 September 2023 · Stayed in September 2023
Verified reviewReviewed: 10 September 2023 · Stayed in September 2023
Verified reviewReviewed: 27 August 2023 · Stayed in August 2023
Verified reviewLovely clean room, we had a really peaceful night stay, women on the night desk was so so nice aswell
Newly refurbished, clean, great air conditioning, lovely new bathroom
Madam, We thank you for your stay in our hotel and for having taken the time to leave us this very good comment. you highlight the very good value for money of our establishment as well as the very good welcome reserved by our team. We are delighted that you enjoyed the comfort of our recently renovated rooms and we hope to have the pleasure of seeing you again soon. Best regards serge
Madam, We thank you for your stay in our hotel and for having taken the time to leave us this very good comment. you highlight the very good value for money of our establishment as well as the very good welcome reserved by our team. We a… Show more
Reviewed: 26 August 2023 · Stayed in August 2023
Verified reviewNothing stands out.
Broken shower head that you had to hold to take shower.
Reviewed: 13 August 2023 · Stayed in August 2023
Verified reviewA very very nice team! Really small room but with everything you need. You may think you will have reached the end of the world because of the outside, but it is a very nice hotel with a very good breakfast and to relax you can just walk across the road and had some special beer at the Brasserie Le Mercure
Madam, We thank you for your stay in our hotel and for taking the time to leave us this nice comment. the exterior of the hotel will be improved over time but we have chosen for the moment to give priority to the renovation of the rooms like the one in which you stayed. It was a pleasure to welcome you. Best regards serge
Madam, We thank you for your stay in our hotel and for taking the time to leave us this nice comment. the exterior of the hotel will be improved over time but we have chosen for the moment to give priority to the renovation of the rooms l… Show more