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Reviews of Sure Hotel by Best Western Les Portes de Montauban 3 stars

175-225 Impasse De Fontanilles, 82710 Montauban, France

#2 of 16 hotels in Montauban

Guests' Choice

Review score

Based on 143 hotel reviews

8.8

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.1

  • Location

    8.3

  • Facilities

    9.0

  • Staff

    9.5

  • Value for money

    9.0

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 28 August 2025

    8.0
    Great overnight stop off with comfortable rooms - friendly staff.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    No restaurant on site or within walking distance. Location was a little remote but close to motorway.

    Staff very helpful and accommodating - were busy but able to check us in early and swapped room for ground level. Breakfast delicious and had everything we liked. Kettle in room was appreciated.

    Stayed in August 2025

  • Reviewed: 21 August 2025

    9.0
    Superb
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    No dinner, but have options

    Everything

    Stayed in August 2025

  • Reviewed: 20 August 2025

    8.0
    Good and comfortable hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Finding a good restaurant in the vicinity as not easy. We to go to the nearby truckers' restaurant

    The location was very close to the high way to the south, which was great as we were heading to the south

    Stayed in July 2025

  • Reviewed: 10 August 2025

    10
    Will return when in the area.
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Convenient location and very clean.

    Stayed in May 2025

  • Reviewed: 14 July 2025

    9.0
    Ok for a one night stopover.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Despite telling them on booking I was as coeliac ( Gluten Free) and nut free & reminding them on check in , the only item they could offer was opened , stale rice cakes. No Gf croissants or bread. They offered a GF cereal but contained nuts. Fortunately there was plenty of ham , cheese etc so I didn’t go hungry

    Good for a one night stopover en route. Although on a business park, location was fine for us . Was able to buy a pizza, for evening meal so didn’t have to leave property. Breakfast was good.

    Stayed in July 2025

  • Reviewed: 7 July 2025

    9.0
    Fabulous staff
    • Leisure trip
    • Family with young children
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing. It was all good

    The staff were fabulous. So helpful and friendly and couldn't do enough for us. They were a credit to the hotel.

    Stayed in June 2025

  • Reviewed: 6 July 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night

    Very friendly, helpful and efficient staff. Extremely well located, ample free parking, clean and cool bedroom and very good breakfast. I (unknowing) lost my cash and credit cards and they contacted me whilst I was en route to the UK - fortunately reuniting them with me before the end of the day.

    Stayed in July 2025

  • Reviewed: 30 June 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pleasant staff and big clean room

    Stayed in June 2025

  • Reviewed: 18 June 2025

    9.0
    Great
    • Business trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very convenient, situated near the motorway. It was clean and comfortable. The staff were lovely, especially Théo.

    Stayed in June 2025

  • Reviewed: 12 June 2025

    10
    Comfortable and clean and great breakfast.
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    We loved this hotel and it was comfortable, clean and lovely helpful staff. The recommendation for food at a lovely local restaurant was perfect. Breakfast was excellent, great choice, good coffee and all nicely presented.

    Stayed in June 2025

  • Reviewed: 8 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night

    The shower curtain had mold in the bottom, I assume because it doesn’t dry properly. But could been washed with bleach or something.

    The place is nice, quiet, I enjoyed the green grass zone, birds singing, really pieceful to relax after long drive. Seems the building is newly built.

    Stayed in June 2025

  • Reviewed: 25 May 2025

    10
    Great stay in an exceptional hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Great hotel in a very quiet location, close to main auto route. Rooms spotlessly clean. Breakfast plentiful and delicious. Outside spaces for relaxing with a drink or picnic. Guillame on reception made us welcome as soon as we stepped through the door. Excellent hotel and experience as we have found with many Best Western hotels.

    Stayed in May 2025

  • Reviewed: 16 May 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was good - and a special thank you to Élodie who went above and beyond her duties to accommodate us.

    Stayed in May 2025

  • Reviewed: 12 May 2025

    10
    Great hotel with wonderful staff
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing it was all very good

    The hotel was excellent for us as it’s only of the motorway so was a very easy stopover. It’s was clean and comfortable with large room and bathroom size. For a budget hotel it exceeded expectations. The staff were terrific especially the girl , she couldn’t be more helpful and was trying very hard to accommodate our needs🙏🤩. They even made us hit lively pizza as it was a Sunday and nothing was open . Couldn’t ask for anything more ☺️

    Stayed in May 2025

  • Reviewed: 11 April 2025

    9.0
    Great little hotel
    • Leisure trip
    • People with friends
    • Family Room with Sofabed - Non-Smoking
    • Stayed 1 night
    • Submitted via mobile

    Perfect for a stopover whilst on our way from the UK to Spain. Friendly staff, great breakfast, plenty of safe parking.

    Stayed in April 2025

  • Reviewed: 2 March 2025

    10
    Fabulous very friendly staff and very helpful and the rooms are fabulous very comfortable and the wifi works perfect
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Very modern and very fresh looking

    Stayed in March 2025

  • Reviewed: 1 March 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    Fantastic stay as usual the staff are so friendly and helpful. Nothing is too much for them. Loved the breakfast and they had plenty of gluten free food. 😊 Our friend booked a disabled room and said it was the best room he has ever stayed in. He will be back..Looking forward to seeing you all again.

    Stayed in March 2025

  • Reviewed: 1 March 2025

    9.0
    See you in June👌
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    All good.

    All was good and more than good enough to stay for longer than one night.

    Stayed in February 2025

  • Reviewed: 27 February 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Happy friendly staff, ideal to continue journey south.

    Stayed in February 2025

  • Reviewed: 24 January 2025

    8.0
    Very good
    • Business trip
    • Solo traveller
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Not sure because I arrived late..but don't think there was many food options nearby.

    Great location for me..new hotel and lovely room..unfortunately for me..I arrived late and left early..so missed out on Breakfast. Secure parking aswell.

    Stayed in January 2025

  • Reviewed: 18 January 2025

    9.0
    Great staff. Kettle. Car charger.
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Close to autoroute. Large clean, warm rooms with a kettle! Staff REALLY helpful and friendly. Quick easy and nice microwave supper. Electric car charger.

    Stayed in January 2025

  • Reviewed: 16 January 2025

    10
    Superb experience. Stay here! You will not be disappointed
    • Leisure trip
    • Solo traveller
    • Standard Double Room
    • Stayed 3 nights

    This is going to sound churlish perhaps. Perhaps a better title would not be "What I didn't like" rather "Something of which to be aware". The hotel is located in what looks like an old industrial estate. Warehouses, little factories, other buildings from back in the day. I suspect it is zoned for redevelopment since as well as this hotel, there are some other new buildings. I mentioned the terrible weather - the sky was covered and the freezing fog descended. The roads are a bit rough with no delineated or made up kerbs. There is no street lighting so it was pitch black also with no ambient light. If you have GPS, you will be fine as the hotel appears on there. So it is not a bad thing and it is not the hotel's fault. I guess one day, there will be proper roads in the area. Just be careful when you drive in.

    This was one of the best hotel stays I have had. I am not sure of the age of the hotel but it is in immaculate condition. All of the public areas are spotless and the morning room for breakfast is well appointed with plenty of space. While I am here, let's mention the breakfast. It is a nice spread of buffet items and everything was fresh. The bread and viennoiserie was delicious. There are some hot items as well as cold cuts of ham and cheese. I enjoyed my breakfasts! The hotel is on two levels, ground and 1st floor. I am not sure if there is a lift for wheelchair users, perhaps there is on the other side. (The hotel is laid out like a letter U with the rooms on the vertical part and public area on the horizontal). One item to note is as I climbed the stairs to my room, I looked out directly at the A62 motorway. Not a sound! The stairs and indeed my room were sound-proofed to a good degree. It is a peaceful hotel and there is hardly any extraneous noise. The bedroom is a welcome haven. Quiet, as mentioned. The air conditioning works well. The nights I stayed were experiencing a particularly cold snap with overnight temperatures of -6C and barely above 0C during the day. At not time was I cold in the room. The bed is comfortable along with the pillows supplied. The bathroom is well appointed with an illuminated mirror and a good walk-in shower with a usual hose pipe but the added benefit of a ceiling rose, rainfall type of shower head. A personal favourite of mine. The staff were charming. I met the reception people, there was a young gentleman taking care of the breakfast room, the big boss (or a gentleman sitting in an office behind reception and the cleaners. All were happy, ready to chat and generally pleasant. In summary, this was an excellent hotel, well worth the money and I would love to stay there again.

    Stayed in January 2025

  • Reviewed: 30 December 2024

    10
    Quiet, comfy, and cozy
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    N/A

    The staff was extremely efficient and pleasant. The room size is perfectly fine. Overall, the room is very cozy: the heating system works really well, and the bedding and mattress were very comfy. The fact that the restrooms and the bathroom are separated is quite nice. Last but not least, it was quiet and peaceful, so we were able to recharge batteries fully before heading back home.

    Stayed in December 2024

  • Reviewed: 21 December 2024

    10
    Beautiful hotel
    • Leisure trip
    • Couple
    • Standard Double Room
    • Stayed 1 night
    • Submitted via mobile

    Nothing

    Excellent hotel stunning decor very well designed, a great welcome from the young man at reception a credit to the hotel very informative about what was going on in Montauban then an excellent breakfast another very comfortable stay thank you for looking after us.

    Stayed in December 2024

Showing 1 – 25

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