Reviews of Pierre & Vacances Premium Résidence de la Plage 4 stars
1 Rue Du Phare, 80550 Le Crotoy, France

Loading
Guests also reviewed these properties:
Thielle-Wavre, Switzerland
St Petersburg, United States
Jelenia Góra, Poland
Maple Ridge District Municipality, Canada
Minamioguni, Japan
Sudovaya Vishnya, Ukraine
Yugawara, Japan
Kep, Cambodia
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThe location is excellent and very tranquil, making it perfect to recharge the batteries.
The state of the property overall. I needed to use a saucepan, and it was rusty. I gave it a good scrub, and it did come off. This is something that the housekeeping team should pay attention to. Some of the hooks were coming off the wall and could not be used. In the main bedroom, some of the plaster had come off the wall, leaving a fairly large oppening. Attention to detail is not apparent.
Thank you for your feedback. We’re glad to hear that you enjoyed the tranquil location and found it perfect for recharging. However, we’re sorry to learn about the issues you encountered with the state of the property. The condition of the saucepan, hooks, and plaster in the bedroom is certainly not up to the standards we aim to provide. Your comments about attention to detail are noted, and we will share them with our housekeeping and maintenance teams to ensure these matters are addressed promptly. Your feedback is invaluable in helping us improve, and we appreciate you taking the time to share your experience. The Pierre & Vacances Team
Thank you for your feedback. We’re glad to hear that you enjoyed the tranquil location and found it perfect for recharging. However, we’re sorry to learn about the issues you encountered with the state of the property. The condition of the… Show more
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewFantastic location in a beautiful and very genuine village. The beach is mesmerizing and the pool nicely located with a view over the bay. Even if beginning of July we had no problem finding sun beds by the pool for entire family of four.
Sea view was somewhere between a proper view and good glimpse. We had a cottage but thought that we would stay in the main building. It was great though and on the positive side a more generous and private balcony.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewGood property with excellent location and helpful staff.
The first flat we were given had many ants and we asked to be moved. The staff quickly found an alternative for us. The new flat was excellent with a sea view and no insect problems. The underground parking has a low ceiling, making it difficult to load and unload the car there.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewThe appartment was well equipped and modern furnature. Le Crotoy itself is a very charming village located on the bay of the river Somme.
For a facility advertising as a 4 Star Premium accommodation, the condition was clearly below standard. The facility needs an urgent deep clean, with much paint work pealing and metal parts rusting. Our appartment was especially dirty. The Flooring in the hall and living room, especially adjacent to the kitchen, was dirty. This was the result of the uneven floor and a very long period of not being cleaned properly, due to the lack of suitable cleaning agents / equipment. The terrace was dirty with many dust balls and cobwebs all over the place. The washing stand had been thrown in the bush adjacent to the terrace and was dirty. Sun beds were covered in bird excrement and rusted. We booked an appartment with a sea view. The ground floor appartment we were assigned (#006) had a very restricted view with the view primarily of the swimming pool with a narrow view of the sea. This no way reflects the pictures used on the booking portal. The appartment was also in very left corner (looking from the pool / sea) of the complex which further limited the view. The bed and bedroom were both very small. The window was facing the front drive and passage and adjacent to the lift, so we could not open this at night due to noise. Therefore, the room was always warm. The TV had a very limited selection of programmes only in French and no foreign language channels
Thank you for sharing your detailed feedback, Mark. We’re glad to hear that you appreciated the well-equipped apartment, modern furniture, and the charm of Le Crotoy as a village. However, we are deeply sorry to learn about the numerous issues you encountered during your stay. For a facility advertised as 4-star premium accommodation, the condition you describe is far below the standards we aim to provide. The lack of cleanliness in your apartment, including the flooring, terrace, and sunbeds, is unacceptable, and we sincerely apologize for the discomfort this caused. We also regret that the sea view you expected was restricted and did not match the images on the booking portal. Your comments about the small bedroom, noise from the lift, and the lack of foreign language TV channels are valid concerns, and we understand how these factors impacted your overall experience. Your feedback is invaluable, and we will address these issues with our housekeeping and maintenance teams to ensure immediate improvements are made. Additionally, we will review the accuracy of our advertising to ensure it reflects the reality of the accommodations. Thank you for bringing these matters to our attention, and we hope to have the opportunity to provide you with a much better experience in the future. The Pierre & Vacances Team
Thank you for sharing your detailed feedback, Mark. We’re glad to hear that you appreciated the well-equipped apartment, modern furniture, and the charm of Le Crotoy as a village. However, we are deeply sorry to learn about the numerous is… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewExcellent location, near to town and beach front. Secure underground car parking. All very clean and tidy. Great views over bay.
Quite small apartment, more like studio. Says would accommodate 4 but that would be really snug. Compact for two of us.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewWe really liked the friendliness and helpfulnes of the reception staff. This immediately made us feel welcome and relaxed about asking questions. We thought the apartment was well equipped for simple holiday cooking. We liked the many hooks for clothes etc. We loved the location of the complex with its immediate access to the beach and only a short walk to the town centre. Secure car parking is an extra cost but well worth it in this busy resort.
The bedroom was very small but we managed! There was no handrail over the bath in our apartment (15) which would make life easier for older visitors who don't necessarily need an adapted room.
Reviewed: 24 September 2024 · Stayed in September 2024
Verified reviewNice location. Plenty of room.
Upstairs windows needed a clean. No oven.
Reviewed: 23 September 2024 · Stayed in August 2024
Verified reviewGreat location, well equipped
Having to pay extra for parking, storing away the sofa bed every day
Reviewed: 31 August 2024 · Stayed in August 2024
Verified reviewStaff Location
Nothing
Reviewed: 26 August 2024 · Stayed in August 2024
Verified reviewThe room itself is okay, but they spam you with tens of messages ahead of stay requiring pre-registration and pre-ordering view, amenities, and parking.
After spending a lot of time trying to sign in with the given booking ID and stay code, they told me by phone that it was not for booking users. For me, it's always stressful when in the middle of a planned journey, when I don't have normal internet anymore (and honestly, I don't want to spend any of my vacation time) reading all these long messages and trying to do what they request. I fully paid, chose my room type and view side, and provided details of when and how I arrive on Booking.com – it should be more than enough.
We're glad to hear that you found the room itself satisfactory. We apologize for the inconvenience caused by the pre-registration process and the numerous messages you received. We understand that this can be frustrating, especially when you are on the move and trying to enjoy your vacation. Your experience does not reflect the seamless check-in process we aim to provide. We will review our communication procedures to ensure that they are clear and manageable for our guests. Your feedback is invaluable in helping us improve our services. We appreciate your patience and hope to have the opportunity to offer you a more streamlined experience in the future. The Pierre & Vacances Team
We're glad to hear that you found the room itself satisfactory. We apologize for the inconvenience caused by the pre-registration process and the numerous messages you received. We understand that this can be frustrating, especially wh… Show more
Reviewed: 4 August 2024 · Stayed in August 2024
Verified reviewGreat for kids. Pools, play area and climbing frame. Right on the beach and 2 mins from the boulangerie and sweet little high street.
Reviewed: 23 July 2024 · Stayed in July 2024
Verified reviewStaff were great. Pool man did an excellent job on the pool after half the sand from the beach landed in it on a windy day.
Trolleys behind disabled parking bay make it difficult to manoeuvre out of the space. Door to stair well would not open so had to keep going up ramp with suitcases etc and dad is disabled and found it hard going. Although they do have trollies for bags which is an excellent idea.
Reviewed: 11 July 2024 · Stayed in July 2024
Verified reviewReviewed: 19 June 2024 · Stayed in June 2024
Verified reviewReviewed: 11 June 2024 · Stayed in June 2024
Verified reviewApartment was well equipped. Underground secure parking. Nice outlook of the bay
Bedroom is very small and claustrophobic. Can’t have windows or curtains open when in the bedroom as it is directly on a walkway. Whilst it is a sea view, being on the ground floor, 75% of the view of the water is interrupted by a long row of beach chalets. I’m sure it’s great on the first and second floor but not so good on the ground floor
Reviewed: 31 May 2024 · Stayed in May 2024
Verified reviewGreat apartment with sea view, had everything we needed for a few days away. The staff were all really friendly and helpful and arranged for some birthday decorations for my daughter. The village itself is wonderfully quiet and clean. Booking .com kept us informed on all the info we needed in advance. I'd definitely recommend it to friends and family that want to get away to somewhere nice and quiet.
The accommodation itself was great. There are lots of restaurants in the area but not many were open in May. The supermarkets closed earlier than advertised too so do plan ahead if you're travelling with fussy eaters!
Reviewed: 31 May 2024 · Stayed in May 2024
Verified review-The woman at the front desk, I think she's the manager, is very kind and helpful. and everyone was in the front office. -I had an excellent location with a view of the beach. -They accept pets with no additional fee except for the tax. -The bed and bedding are very comfortable.
-The high price does not match the amenities provided in the room..which are extremely minimal.Only one toilet paper roll , one soap, etc. -For a 4 star apartment with luxury pricing, the interior design, the furniture, should be more comfortable and posh. ---There is no cleaning service during your stay, which is alright for a short visit, but you are expected to clean the kitchen well before leaving, which also does not "match".
Reviewed: 30 May 2024 · Stayed in May 2024
Verified reviewReviewed: 29 May 2024 · Stayed in May 2024
Verified reviewSuper location, close to beach Nd all amenities.
Nothing specific.
Reviewed: 28 May 2024 · Stayed in May 2024
Verified reviewThe location and tranquility..
The level of cleanliness, Bath tubs really high, making it difficult to get in and out Other guests able to look in Glassware of mixed sizes, only one large glass for example
Reviewed: 27 May 2024 · Stayed in May 2024
Verified reviewReviewed: 26 May 2024 · Stayed in May 2024
Verified reviewWelcome from reception and ability to check in early. Safe car parking. View of the sea and sunset. Short walk to Le Crotoy.
Accommodation was smaller than expected and in need of updating. No path to front door. Unpleasant smell when we first arrived.
Reviewed: 15 April 2024 · Stayed in April 2024
Verified reviewThe location was very good, rooms were fine. Nice to have a kitchen that was well equiped
The price is high for the rooms and booking March, the hotel wasn't at full capacity, I don't think the hotel represents good value for money. Then they charge quite a high fee for parking, you would think this would be included. Pool was full of children screaming the whole the time so we never went in.
Reviewed: 7 April 2024 · Stayed in April 2024
Verified reviewReviewed: 18 March 2024 · Stayed in March 2024
Verified review