8.5

Reviews of Résidence La Rochetaillée

7 route de Fontaine, 73570 Brides-les-Bains, France

  • Ekaterina

    Reviewed: 17 March 2025 · Stayed in March 2025

    Verified review

    Everything was fine besides lack of personnel (nobody is on reception, nobody picks up the phone, nobody is answering messages after check in. We had no place to leave luggage and no one ever answered yo us.

    Rude and assaultive personnel!!! I am attaching screenshots received from Emmanuel randomly on my whatsup demanding 200 euro in an insulting manner for cleaning the room which was NOT CONDITION of the booking on booking.com. Why guests should clean hotel rooms? We left room in a normal condition after stay. I ask booking.com legal check guest rights regarding this property.

  • Nick

    Reviewed: 10 March 2025 · Stayed in March 2025

    Verified review
  • Richard

    Reviewed: 8 March 2025 · Stayed in March 2025

    Verified review
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  • Christopher

    Reviewed: 8 March 2025 · Stayed in March 2025

    Verified review
  • Ray

    Reviewed: 1 March 2025 · Stayed in March 2025

    Verified review
  • Judge

    Reviewed: 17 February 2025 · Stayed in February 2025

    Verified review
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  • Sergei

    Reviewed: 16 February 2025 · Stayed in February 2025

    Verified review
  • Leontien

    Reviewed: 11 February 2025 · Stayed in February 2025

    Verified review
  • 7.0 Good
    Petar

    Reviewed: 10 February 2025 · Stayed in February 2025

    Verified review
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  • David

    Reviewed: 7 February 2025 · Stayed in February 2025

    Verified review
  • Mark

    Reviewed: 4 February 2025 · Stayed in January 2025

    Verified review
  • Graeme

    Reviewed: 4 February 2025 · Stayed in February 2025

    Verified review
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  • 7.0 Good
    Michal

    Reviewed: 2 February 2025 · Stayed in January 2025

    Verified review
  • Celia

    Reviewed: 8 January 2025 · Stayed in January 2025

    Verified review
  • Jani

    Reviewed: 4 April 2024 · Stayed in March 2024

    Verified review
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  • Colin

    Reviewed: 21 March 2024 · Stayed in March 2024

    Verified review

    Great balcony view - shuttle bus took us right to the lift queue. Bright and airy

    The cleaning fluids used were very strong smelling

  • Lucy

    Reviewed: 13 March 2024 · Stayed in March 2024

    Verified review

    The area was quiet but easily accessible, we drove from the UK so having parking spaces was ideal. We were unable to make it within the check in time so the host provided clear instructions on how to access the keys to the apartment and our entry to the apartment was smooth. There was plenty of room in the studio apartment and it was well equipped with everything you could need (although could do with some wine glasses!)

    The only negative would be that the bed situation was two single beds rather than a double which was a little uncomfortable!

  • Stanimirch

    Reviewed: 7 March 2024 · Stayed in February 2024

    Verified review

    The transport Shuttle to the Lift

    The smell was terrible.

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  • Harild

    Reviewed: 6 March 2024 · Stayed in February 2024

    Verified review
  • Nicola

    Reviewed: 4 March 2024 · Stayed in March 2024

    Verified review

    Lovely view Comfortable and nicely done. It is well designed for studio. Good to have separate loo from bathroom. Everything worked

    2 pillows per bed is desirable instead of one each! Prefer proper oven that microwave with oven choice..but OK for a week Slightly better towels would be a bonus..small point!

    Property response:

    Hello, I’m glad you spent a good time in our residence . You should I sent me a little message I will have provided you extra pillows and towels, and also explained to you the oven fonction, as they have both options. Thank you for coming, Best regards, Emmanuelle

    Hello, I’m glad you spent a good time in our residence . You should I sent me a little message I will have provided you extra pillows and towels, and also explained to you the oven fonction, as they have both options. Thank you for coming, … Show more

    Résidence La Rochetaillée
    4 March 2024
  • Darren

    Reviewed: 3 March 2024 · Stayed in February 2024

    Verified review

    Host very helpful, clean good location

    Nothing

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  • Aymeric

    Reviewed: 24 February 2024 · Stayed in February 2024

    Verified review

    Amazing view!

    Couldn't find the washing machines

  • Trvler

    Reviewed: 24 February 2024 · Stayed in February 2024

    Verified review

    Heating in the bathroom. Quite good kitchen equipment. Nice view from the room. Quick response from Emanuelle (host).

    The parking situation was extremely difficult and caused a bit of worry as we were parked in when heading for the slopes early in the morning. The cleaning fee of Eur50 could have been communicated better up front or (ideally) included in the total rent. The floor in the bathroom was destroyed by water from the shower, making using the bathrooms a not so pleasant experience because water was under the floor boards. Upfront we asked for a double bed, which they could not provide but they said the mattresses could be zipped together. We would have preferred if this was done upon arrival as it required us taking off all the linens and turning the mattresses around. Giving that this place is located in a ski area it would be great with many, many more hooks to hang clothes on in the fairly large hallway. There were only two hooks in total. Would be awesome with a choice of different/better pillows for the bed (down pillows). The apartment would greatly benefit from being upgraded, they probably look the same as they've done since they were built 45 years ago. It is fully possible to keep the 'cosy' cottage style but still making it look a bit more fresh (by painting the walls and interior and upgrading the textiles f.i).

  • Behzad

    Reviewed: 18 February 2024 · Stayed in February 2024

    Verified review

    The location was close to the cabla car. 10 min walking....

    There was sometimes an musty odor in the stairway and also in the bathroom like moisture.. Alot of items to do before leaving the stodiu: Cleaning all the apartment and sanitary, taking out the bed linens and fold them , fold the duvet and put in closet... Fold the towels,...like they gonna be used again by others ...didn't feel good

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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