8.9

Reviews of Pullman La Pléiade Montpellier Centre 4 stars

1, rue des Pertuisanes, 34000 Montpellier, France

  • Vitor

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    This hotel is particularly well located for anyone arriving by car, as it is just outside the old city and provides parking space (I would discourage anyone from trying to drive in the old city centre). There is also a swimming pool on the top floor, in case you need to cool off on the hot summer days, and a small spa. Breakfast was abundant and delicious. However, the best thing about the hotel are its staff, who are all young professionals eager to make your stay as pleasant as possible: they took care of our car, booked a restaurant for us and provided all the assistance we could wish for!

    Arriving by car can be an adventure: make sure to find the hotel lobby on Google maps or any other app, head straight there and let the valet do the rest, otherwise you will end up driving around in circles or having to negotiate the car park of the huge shopping centre next door (which is what we did, but the hotel staff still managed to fix that for us). Perhaps the hotel could consider using clearer signs to guide drivers, or sending a set of instructions to people arriving by car. Also, the bedrooms could use a makeover.

    Property response:

    Dear Mr, Thank you for sharing your thoughts regarding your recent stay at Pullman La Pléiade Montpellier Centre. We are delighted to hear that you appreciated our central location, parking facilities, and the quality of our breakfast, as well as the exceptional service provided by our team. Your kind words about our staff are truly appreciated, and they will be thrilled to know they contributed positively to your experience. We acknowledge your feedback regarding the clarity of our signage for drivers and the need for room updates. Your suggestions are valuable and will be taken into consideration as we continually strive to enhance our guests' experience. We look forward to welcoming you back in the future for another enjoyable stay. Nasthasya, Responsable qualité

    Dear Mr, Thank you for sharing your thoughts regarding your recent stay at Pullman La Pléiade Montpellier Centre. We are delighted to hear that you appreciated our central location, parking facilities, and the quality of our breakfast, as … Show more

    Pullman La Pléiade Montpellier Centre
    26 August 2025
  • Anna

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review

    Location, rooms were clean

    Air conditioning was set by management to be at a maximum of 23 degrees Celsius, even when it was as 38 degrees Celsius outside. I would try to set it to 20 degrees and it would automatically change to 23 degrees. It was very hot for me at night and my 6 month baby was uncomfortable.

    Property response:

    Dear Anna, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and the cleanliness of the rooms. However, we regret that the air conditioning settings did not meet your expectations, especially given the external temperatures. Please be assured that we take such feedback seriously as we aim to provide a comfortable environment for all our guests. We appreciate your understanding and hope to welcome you back in the future at the Pullman La Pléiade Montpellier Centre. Nasthasya, Responsable qualité

    Dear Anna, Thank you for your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and the cleanliness of the rooms. However, we regret that the air conditioning settings did not meet your e… Show more

    Pullman La Pléiade Montpellier Centre
    26 August 2025
  • Anthony

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
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  • Alejandro

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Marly

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    The breakfast was exceptional, very unique with high quality choices and produce. Location was also very handy. Easy time walk to the old town. Many shops and restaurants nearby. Rooftop pool was small but perfectly formed!

    Like with any hotel or rental they really could do one tiny improvement, add more hooks for damp towels! There were only 2 hooks in our room. We could have used 6 more!

    Property response:

    Dear Marly, Thank you for sharing your delightful experience at Pullman La Pléiade Montpellier Centre. We are thrilled to hear that you enjoyed our exceptional breakfast and the convenient location near the old town. We appreciate your feedback regarding towel hooks in the room. Your suggestion is invaluable to us as we continually strive to enhance our guests' comfort. We hope to welcome you back soon for another lovely stay. Best regards, Nasthasya, Responsable qualité

    Dear Marly, Thank you for sharing your delightful experience at Pullman La Pléiade Montpellier Centre. We are thrilled to hear that you enjoyed our exceptional breakfast and the convenient location near the old town. We appreciate your fe… Show more

    Pullman La Pléiade Montpellier Centre
    19 August 2025
  • Linckels

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    Location very close to old city, Odysseum and the train station. Stuff is very helpful. Clean and spacious rooms.

    Smoking at the pool area. Rooms ending by xx5, e.g., 515, face a wall of windows. Small breakfast room.

    Property response:

    Dear Mr Linckels, Thank you for your kind feedback on your recent stay at the Pullman La Pléiade Montpellier Centre. We are delighted to hear you enjoyed our location and found our staff helpful. We appreciate your comments regarding the smoking area and breakfast room, which will be taken into consideration for future improvements. Sincerely, Nasthasya, Responsable qualité

    Dear Mr Linckels, Thank you for your kind feedback on your recent stay at the Pullman La Pléiade Montpellier Centre. We are delighted to hear you enjoyed our location and found our staff helpful. We appreciate your comments regarding the s… Show more

    Pullman La Pléiade Montpellier Centre
    19 August 2025
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  • Jennifer

    Reviewed: 15 August 2025 · Stayed in July 2025

    Verified review
  • Marcela

    Reviewed: 13 August 2025 · Stayed in July 2025

    Verified review
  • Kevin

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Perfect location with great amenities. The pools were delightful and classy. The rooms themselves well equipped and comfy.

    Property response:

    Dear Kevin, Thank you for your exceptional feedback! We are delighted to hear that you enjoyed our perfect location, amenities, and the comfort of our rooms. Your kind words about the pools are greatly appreciated. We look forward to welcoming you back in the future at the Pullman La Pléiade Montpellier Centre. Nasthasya, Responsable qualité

    Dear Kevin, Thank you for your exceptional feedback! We are delighted to hear that you enjoyed our perfect location, amenities, and the comfort of our rooms. Your kind words about the pools are greatly appreciated. We look forward to welco… Show more

    Pullman La Pléiade Montpellier Centre
    13 August 2025
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  • Jayni

    Reviewed: 8 August 2025 · Stayed in May 2025

    Verified review

    The location was brilliant & the staff were exceptional

    Nothing we didn't like - faultless

    Property response:

    Dear Jayni, Thank you for your kind words about our location and staff. We are thrilled to hear that you had a faultless experience with us and appreciate your feedback on your experience at the Pullman La Pléiade Montpellier Centre. Best regards, Nasthasya, Responsable qualité

    Dear Jayni, Thank you for your kind words about our location and staff. We are thrilled to hear that you had a faultless experience with us and appreciate your feedback on your experience at the Pullman La Pléiade Montpellier Centre. Best… Show more

    Pullman La Pléiade Montpellier Centre
    9 August 2025
  • Helga

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    This hotel cannot be compared to Montpellier. It was clean, modern, the staff was super polite and nice. But as we stepped out to the city, it was more like a chaos

    The area was a bit unclear for me, but once we got out of the shopping mall, it was better

    Property response:

    Dear Mrs, Thank you for your kind words regarding our hotel the Pullman La Pléiade Montpellier Centre and staff. We are delighted to hear that you found our accommodations clean and modern. We appreciate your feedback about the surrounding area and understand that it can be overwhelming at times. We hope this did not detract too much from your overall experience in Montpellier. Best regards, Nasthasya, Responsable qualité

    Dear Mrs, Thank you for your kind words regarding our hotel the Pullman La Pléiade Montpellier Centre and staff. We are delighted to hear that you found our accommodations clean and modern. We appreciate your feedback about the surrounding… Show more

    Pullman La Pléiade Montpellier Centre
    7 August 2025
  • Gary

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    Great location to allow easy access to the city, very comfortable rooms and a lovely roof top bar, restaurant and pool to give you an oasis in the city but the real difference is the staff, they were absolutely excellent. In particular Marie who handled our check in and was so warm and friendly as well as extremely knowledgeable about the hotel, they were absolutely city and how we could make the most of our visit. It really is the staff like Marie that make the difference and keep customers loyal to a hotel or brand.

    Navigating your way in isn’t the easiest but thank god for Waze. Parking is easy in the adjacent mall but should be part of the room rate when it costs 17 euro a day.

    Property response:

    Dear Gary, Thank you for your kind words and for sharing your experience at Pullman La Pléiade Montpellier Centre. We are delighted to hear that you found our hotel comfortable and well-located, and that you enjoyed our rooftop bar, restaurant, and pool. We truly appreciate your recognition of our staff, especially Marie, who exemplifies our commitment to providing warm and knowledgeable service to our guests. Your feedback reinforces our dedication to maintaining high standards in hospitality. Regarding parking, we understand that navigating the area can be challenging, and we will consider your thoughts on incorporating parking fees into room rates as we continue to review our policies. Once again, thank you for choosing to stay with us. We look forward to welcoming you back on your next visit. Nasthasya, Responsable qualité

    Dear Gary, Thank you for your kind words and for sharing your experience at Pullman La Pléiade Montpellier Centre. We are delighted to hear that you found our hotel comfortable and well-located, and that you enjoyed our rooftop bar, restau… Show more

    Pullman La Pléiade Montpellier Centre
    7 August 2025
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  • Tim

    Reviewed: 6 August 2025 · Stayed in July 2025

    Verified review
  • Fei

    Reviewed: 5 August 2025 · Stayed in July 2025

    Verified review
  • Nuria

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    The room was clean and the bed was confortable. Spa was included int he room and it had a nice pool. The location was great to go walking to the city center and restaurants area. Also train station is very close walking.

    nothing

    Property response:

    Dear Nuria, Thank you for your kind words regarding your recent stay at the Pullman La Pléiade Montpellier Centre. We are delighted to hear that you enjoyed our clean accommodations, comfortable beds, and the convenient location. We look forward to welcoming you back in the future. Best regards, Nasthasya, Responsable qualité

    Dear Nuria, Thank you for your kind words regarding your recent stay at the Pullman La Pléiade Montpellier Centre. We are delighted to hear that you enjoyed our clean accommodations, comfortable beds, and the convenient location. We look f… Show more

    Pullman La Pléiade Montpellier Centre
    7 August 2025
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  • Jack

    Reviewed: 3 August 2025 · Stayed in July 2025

    Verified review
  • Zuzana

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Incredible rooftop, great breakfast, very nice and helpful personnal

    Small details - no ironing available in the room, there could be some snacks on the bar menu for the time of the day between the meals

    Property response:

    Dear Zuzana, Thank you for your kind words regarding our rooftop and breakfast. We appreciate your feedback about the ironing facilities and snack options; your suggestions are invaluable in enhancing our guests' experience. We hope to see you soon at the Pullman La Pléiade Montpellier Centre. Kinds regards, Nasthasya, Responsable qualité

    Dear Zuzana, Thank you for your kind words regarding our rooftop and breakfast. We appreciate your feedback about the ironing facilities and snack options; your suggestions are invaluable in enhancing our guests' experience. We hope to se… Show more

    Pullman La Pléiade Montpellier Centre
    7 August 2025
  • Catherine

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Very well placed for the beautiful old town . Comfortable room and kept very clean. The staff went out of their way to be helpful. The facilities were great - nice rooftop pool, the spa was a treat and great gym area too. We hired a car and used the p-tram for overnight parking or the shopping centre carpark under the hotel.

    Property response:

    Dear Madame, Thank you for your kind words regarding your recent stay at Pullman La Pléiade Montpellier Centre. We are delighted to hear that you enjoyed our prime location, comfortable accommodations, and the efforts of our dedicated staff. It is also wonderful to know that our facilities, including the rooftop pool and spa, contributed to your experience. We hope to welcome you back in the future for another enjoyable stay. Best regards, Nasthasya, Responsable qualité

    Dear Madame, Thank you for your kind words regarding your recent stay at Pullman La Pléiade Montpellier Centre. We are delighted to hear that you enjoyed our prime location, comfortable accommodations, and the efforts of our dedicated staf… Show more

    Pullman La Pléiade Montpellier Centre
    2 August 2025
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  • Tina

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review

    After you orient yourself you will find that the Pullman is a perfect oasis from which to explore the city. The rooftop pool and Spa are wonderful facilities and I had a lovely facial in the spa and we spent the late afternoons at the pool to chill after a day’s sightseeing. Large comfortable rooms and beds topped off a very enjoyable 2 night stay.

    Property response:

    Dear Tina, Thank you for your wonderful feedback regarding your recent stay at Pullman La Pléiade Montpellier Centre. We are delighted to hear that you found our rooftop pool and spa to be enjoyable, and that your accommodations met your expectations for comfort. It is always our goal to provide a relaxing oasis for our guests after a day of exploration. We look forward to welcoming you back for another delightful experience in the future. Sincerely, Nasthasya, Responsable qualité

    Dear Tina, Thank you for your wonderful feedback regarding your recent stay at Pullman La Pléiade Montpellier Centre. We are delighted to hear that you found our rooftop pool and spa to be enjoyable, and that your accommodations met your e… Show more

    Pullman La Pléiade Montpellier Centre
    30 July 2025
  • Elizabeth

    Reviewed: 28 July 2025 · Stayed in May 2025

    Verified review

    Loved roof top. Had fabulous breakfast and dinner

    Nothing

  • Marin

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    It's a modern hotel, a short wak from Place de la Comedie, that has a scenic rooftop bar, pool and restaurant. The room was clean and the bed comfortable

    We arrived and the hotel took 50% more than the value of the booking from my card. We left yesterday and that amount is still showing as debited from my card. The location, whilst central and close to the train station, makes for uninspiring views from the windows. In terms of value for money, I just didn't feel it was worth the high price tag of 190 euros per night

    Property response:

    Dear Mr Marin, We are delighted that you enjoyed your stay at the Pullman La Pléiade Montpellier Centre. In accordance with our procedures, upon arrival at our hotel, we take a bank guarantee for the total amount of the stay, to which we add €100 per night. When our guests depart, this amount, which was blocked upon arrival, is released back into the account. Depending on the bank and its procedures, particularly foreign banks, the delay may be longer. We apologize for any inconvenience this may have caused. We hope to have the pleasure of welcoming you back soon, Nasthasya, Responsable Qualité

    Dear Mr Marin, We are delighted that you enjoyed your stay at the Pullman La Pléiade Montpellier Centre. In accordance with our procedures, upon arrival at our hotel, we take a bank guarantee for the total amount of the stay, to which we… Show more

    Pullman La Pléiade Montpellier Centre
    27 July 2025
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  • Heather

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    Excellent facilities and a great location for exploring the city. Professional and helpful staff.

    Property response:

    Dear Heather, Thank you for your kind feedback on your recent stay at the Pullman La Pléiade Montpellier Centre. We are delighted to hear that you enjoyed our facilities and found our location convenient for your city break. Our team appreciates your recognition of their professionalism and helpfulness. Best regards, Nasthasya, Responsable qualité

    Dear Heather, Thank you for your kind feedback on your recent stay at the Pullman La Pléiade Montpellier Centre. We are delighted to hear that you enjoyed our facilities and found our location convenient for your city break. Our team appre… Show more

    Pullman La Pléiade Montpellier Centre
    26 July 2025
  • Jérômie

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Very modern and elegant 4* hotel. The staff was very forecoming and the rooms pretty big and with everything you need. There was even a sauna which we didn't use because it was too hot and a beautiful rooftop swimming pool. Location is nice, directly next to the big shopping mall with Galerie Lafayette and 15min by foot from the center.

    Nothing, everything good

    Property response:

    Dear Jérômie, Thank you for your delightful feedback regarding your recent stay with us. We are thrilled to hear that you found our hotel modern and elegant, and that our staff provided you with exceptional service. It is wonderful to know that you appreciated the spacious rooms and our prime location near the shopping mall and city center. We hope you will have the opportunity to enjoy our sauna and rooftop pool during your next visit at the Pullman La Pléiade Montpellier Centre. Warm regards, Nasthasya, Responsable qualité

    Dear Jérômie, Thank you for your delightful feedback regarding your recent stay with us. We are thrilled to hear that you found our hotel modern and elegant, and that our staff provided you with exceptional service. It is wonderful to know… Show more

    Pullman La Pléiade Montpellier Centre
    22 July 2025
  • Mehrak

    Reviewed: 18 July 2025 · Stayed in May 2025

    Verified review
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  • Showing 1 - 25

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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