Reviews of Best Western Premier Hotel Prince de Galles 4 stars

Dear Valued Guest, Thank you for your kind words about our hotel. We are delighted to hear that you found our rooms to be spotless and enjoyed the modern feel of our newly renovated spaces. It's wonderful to know that the complimentary mini bar added a nice touch to your stay. We do regret that our distance from the city center and the absence of a private beach affected your experience. We understand that these factors might have posed some inconvenience, and we appreciate your patience and understanding. Our aim is to provide a peaceful haven, and your insights are invaluable in helping us improve. We hope to have the opportunity to welcome you back soon. Best wishes, Gabriel

Dear Valued Guest, Thank you for your kind words about our hotel. We are delighted to hear that you found our rooms to be spotless and enjoyed the modern feel of our newly renovated spaces. It's wonderful to know that the complimentary… Show more

Dear Valued Guest, What a pleasure it is to read your lovely review! We are so glad to know that you thoroughly enjoyed your time with us and appreciated the breathtaking beachfront vistas. It fills us with joy to hear that you found your room to be exceptionally comfortable. Our staff is dedicated to providing a warm and inviting environment, and your kind words about their hospitality are greatly appreciated. Knowing that we could contribute to a memorable stay is truly rewarding. We hope to have the pleasure of welcoming you back soon for another wonderful experience. Sincerely, Gabriel

Dear Valued Guest, What a pleasure it is to read your lovely review! We are so glad to know that you thoroughly enjoyed your time with us and appreciated the breathtaking beachfront vistas. It fills us with joy to hear that you found your … Show more

Dear Valued Guest, We sincerely appreciate your kind words and the time you've taken to review your stay with us. It's truly gratifying to know that the comfort of your room, our high standards of cleanliness, and the availability of snacks around the clock added to your satisfaction. Your positive feedback is a great encouragement to our team. We strive to create a delightful experience for our guests and are thrilled that we could achieve that during your visit. We look forward to the opportunity of welcoming you again in the near future. Best wishes, Thomas

Dear Valued Guest, We sincerely appreciate your kind words and the time you've taken to review your stay with us. It's truly gratifying to know that the comfort of your room, our high standards of cleanliness, and the availability … Show more

Dear Guest, We truly appreciate you taking the time to leave a review. It's wonderful to know that you found our hotel to be clean and thoughtfully arranged. We work diligently to ensure our guests have a pleasant and orderly environment. However, we are sorry to hear that you found the spaces to be small. Our hotel is housed in a beautiful historical building from 1865, which adds a unique charm but also imposes certain architectural constraints. We adhere to the standards set for 4-star hotels, though we understand that more space could enhance your comfort. We value your feedback and are committed to continually improving our guest experience. We hope to have the chance to welcome you again and provide a more satisfying stay. Kind regards, Thomas

Dear Guest, We truly appreciate you taking the time to leave a review. It's wonderful to know that you found our hotel to be clean and thoughtfully arranged. We work diligently to ensure our guests have a pleasant and orderly environme… Show more

Dear Valued Guest, Thank you for taking the time to share your experience at Hôtel Prince de Galles. Your detailed review highlights the exceptional service of our team, particularly Daria, whose professionalism clearly made a significant impact. While we acknowledge the room's compact nature, we pride ourselves on maximizing comfort within our historic building's architectural limitations. Our rooms, though modest in size, are designed to meet 4-star hotel standards and offer a cozy, well-appointed environment. We're thrilled that you appreciated the little luxuries like our complimentary minibar, effective air conditioning, and carefully selected bathroom amenities. The refreshing shower gel was indeed chosen to provide a moment of sensory delight during your stay. Your feedback helps us continually refine our guest experience. Warmest regards, Gabriel

Dear Valued Guest, Thank you for taking the time to share your experience at Hôtel Prince de Galles. Your detailed review highlights the exceptional service of our team, particularly Daria, whose professionalism clearly made a significant … Show more

Dear Valued Guest, Thank you for sharing your wonderful experience at Hôtel Prince de Galles and honoring us with a perfect 5-star rating! We are truly delighted that our prime location and dedicated service exceeded your expectations. Our team takes immense pride in curating memorable stays, and your kind words affirm our commitment to providing exceptional hospitality. We carefully select our hotel's location to ensure our guests have convenient and delightful access to the city's most enchanting attractions. We hope that the warmth of our service made you feel not just like a guest, but like a cherished friend. We look forward to welcoming you back and creating more extraordinary moments together. Warmest regards, Thomas

Dear Valued Guest, Thank you for sharing your wonderful experience at Hôtel Prince de Galles and honoring us with a perfect 5-star rating! We are truly delighted that our prime location and dedicated service exceeded your expectations. Ou… Show more

Dear esteemed guest, How wonderful to receive such glowing feedback about your time at Hôtel Prince de Galles! Your review fills us with pride and gratitude. The stunning sea views you enjoyed are indeed one of our most treasured features. We feel fortunate to offer our guests these magnificent vistas of the Mediterranean, and knowing they enhanced your stay brings us great satisfaction. There's something truly special about the way the light dances on the water throughout the day. Your praise for our team's excellence and friendly demeanor is particularly meaningful to us. Our staff members are the heart of our hotel, and they work tirelessly to ensure each guest feels welcomed and cared for. Your acknowledgment of their helpful nature and warm hospitality will be shared with everyone – such feedback is incredibly motivating for our dedicated team. We're delighted that your room met your expectations and provided the comfort and charm you were seeking. Creating beautiful, welcoming spaces for our guests is something we take great pride in. Thank you for choosing to stay with us and for taking the time to share your experience. Your kind words inspire us to continue delivering exceptional hospitality. We look forward to the opportunity to welcome you back to our little piece of paradise. Warmest regards, Gabriel

Dear esteemed guest, How wonderful to receive such glowing feedback about your time at Hôtel Prince de Galles! Your review fills us with pride and gratitude. The stunning sea views you enjoyed are indeed one of our most treasured features… Show more

Dear Paola, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0033493282121. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Reception Best Western Premier Hotel Prince De Galles

Dear Paola, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are he… Show more

Dear Alisha, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to contact me at 0033493282121. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand. Sincerely, Reception Best Western Premier Hotel Prince De Galles

Dear Alisha, Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are h… Show more

Dear Guest, We are infinitely grateful to you for taking the time to share your experience at Hôtel Prince de Galles. What a joy to read that our location was a highlight of your stay! Indeed, being only 20 minutes from Monaco while offering a more serene setting is an advantage we cherish. We're also delighted that the cleanliness and comfort of our rooms met your expectations. Bathrobes and slippers are indeed little touches we like to offer to make every stay a little more special. We are sorry to hear that the sofa bed was not up to your standard of comfort. Your well-being is our priority and we will immediately look into this to improve it. Your feedback is essential in helping us to constantly improve. Finally, what a pleasure to know that our team was able to satisfy you! Their dedication and professionalism are the heart of our establishment and we are proud that they have contributed positively to your experience. We sincerely hope to have the opportunity to welcome you back and offer you an even more exceptional stay. With our best regards, Management

Dear Guest, We are infinitely grateful to you for taking the time to share your experience at Hôtel Prince de Galles. What a joy to read that our location was a highlight of your stay! Indeed, being only 20 minutes from Monaco while offer… Show more

Dear Guest, I sincerely thank you for taking the time to share your experience at Hotel Prince de Galles. We are deeply sorry to hear that your arrival was not up to your expectations and that you experienced problems with the air conditioning in your room. Your comment about the reception is of particular concern to us, as we always strive to offer a warm and welcoming first impression. Your feedback will help us to review and improve our reception procedures to ensure a more pleasant arrival for all our future guests. With regard to the air conditioning, I understand how this may have affected your comfort. We will immediately have the system checked by our technical team to resolve this issue. Your comfort is our top priority and we sincerely regret this inconvenience. We look forward to welcoming you back and providing you with the exceptional experience you deserve. Cordially, Thomas

Dear Guest, I sincerely thank you for taking the time to share your experience at Hotel Prince de Galles. We are deeply sorry to hear that your arrival was not up to your expectations and that you experienced problems with the air conditio… Show more

Dear Guest, We would like to express our sincere gratitude for taking the time to share your experience at Hotel Prince de Galles. Your glowing comments about our team and facilities fill us with joy. It's wonderful to hear that our staff stood out for their exceptional service and invaluable assistance. We are also delighted that you enjoyed the comfort of our rooms, as well as our little touches such as the complimentary minibar and self-service bar in the afternoon. We take note of your comments regarding the breakfast options. Your suggestion to enrich the Express option with a selection of breads is very interesting. Rest assured that we will be considering ways to optimize our offering to better meet our guests' expectations. We would be honored to welcome you back and offer you an even tastier and more satisfying experience. With kindest regards, Management

Dear Guest, We would like to express our sincere gratitude for taking the time to share your experience at Hotel Prince de Galles. Your glowing comments about our team and facilities fill us with joy. It's wonderful to hear that our s… Show more

Dear valued guest, Thank you for taking the time to share your experience at Hôtel Prince de Galles. We are pleased to hear that you appreciated our location. However, I am deeply concerned and saddened by your account of the interaction with our staff. Please accept my sincerest apologies for the unacceptable treatment you received. This is far from the level of service we strive to provide, and I assure you that your feedback is being taken very seriously. I would like to personally look into this matter and understand more about what transpired. Could you please contact me directly so we can discuss this further? Your input is invaluable in helping us improve and ensure such incidents never occur again. Once again, I apologize for failing to meet your expectations. We value your business and hope you will give us an opportunity to regain your trust. Warm regards, Gabriel

Dear valued guest, Thank you for taking the time to share your experience at Hôtel Prince de Galles. We are pleased to hear that you appreciated our location. However, I am deeply concerned and saddened by your account of the interaction … Show more