Reviews of Premiere Classe Valenciennes Ouest Petite Foret
Centre Commercial Auchan - Rue Gay Lussac, 59494 Petite Forêt, France
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Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 June 2025 · Stayed in June 2025
Verified reviewCheap. Location
Very grumpy male night manager. You cannot talk to customers like they are children.
Dear Stephen Mark, Thank you for sharing your feedback. We regret to hear about your experience with our staff, as we strive for a welcoming atmosphere. Your comments regarding the night manager will be taken into consideration for future improvements. Best regards, Première Classe VALENCIENNES OUEST - Petite Forêt
Dear Stephen Mark, Thank you for sharing your feedback. We regret to hear about your experience with our staff, as we strive for a welcoming atmosphere. Your comments regarding the night manager will be taken into consideration for future … Show more
Reviewed: 3 June 2025 · Stayed in June 2025
Verified reviewReviewed: 30 May 2025 · Stayed in May 2025
Verified reviewReviewed: 19 May 2025 · Stayed in May 2025
Verified reviewGood people
Nothing
Dear Stephen, Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience and appreciate your kind words about our team. We look forward to welcoming you back in the future. Best regards, Première Classe VALENCIENNES OUEST - Petite Forêt
Dear Stephen, Thank you for your wonderful feedback! We are delighted to hear that you had a positive experience and appreciate your kind words about our team. We look forward to welcoming you back in the future. Best regards, Première Cl… Show more
Reviewed: 19 May 2025 · Stayed in May 2025
Verified reviewReviewed: 16 May 2025 · Stayed in May 2025
Verified reviewWe were pleasantly surprised. Basic but as advertised and very clean. loads of eating places nearby. staff were very friendly and helpful. Breakfast was acceptable, no complaints.
Shower is a small area, but we managed 😃
Dear Nichollsworld, Thank you for your kind words regarding your recent stay. We're delighted to hear that you found our establishment clean and our staff helpful. We appreciate your feedback about the shower size and hope it didn’t cause too much inconvenience. Best regards, Première Classe VALENCIENNES OUEST - Petite Forêt
Dear Nichollsworld, Thank you for your kind words regarding your recent stay. We're delighted to hear that you found our establishment clean and our staff helpful. We appreciate your feedback about the shower size and hope it didn’t cause … Show more
Reviewed: 7 May 2025 · Stayed in May 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewThe rooms don't look like the pictures. The staff were rude and didn't want to give us the room that we booked and paid for at first. The location is also not that great and far from any sites.
Dear Kruger, Thank you for your feedback. We sincerely apologize for the discrepancies you encountered during your stay. We value our guests' experiences and will take your comments into consideration as we strive to improve our services. Best regards, PREMIERE CLASSE VALENCIENNES OUEST - Petite-Forêt
Dear Kruger, Thank you for your feedback. We sincerely apologize for the discrepancies you encountered during your stay. We value our guests' experiences and will take your comments into consideration as we strive to improve our services. … Show more
Reviewed: 15 April 2025 · Stayed in April 2025
Verified reviewReviewed: 2 March 2025 · Stayed in March 2025
Verified reviewDoes the job for the night.
Not as in pictures, in need of a proper renovations.. very strange smells around and loud.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewReviewed: 30 January 2025 · Stayed in January 2025
Verified reviewcomfort, and fast process of giving room
nothing
Dear Ahmed, Thank you for your kind feedback. We are delighted to hear that you enjoyed a quiet and peaceful night with us, and that you found the check-in process efficient. We look forward to welcoming you back in the future. Best regards, PREMIERE CLASSE VALENCIENNES OUEST - Petite-Forêt
Dear Ahmed, Thank you for your kind feedback. We are delighted to hear that you enjoyed a quiet and peaceful night with us, and that you found the check-in process efficient. We look forward to welcoming you back in the future. Best regar… Show more
Reviewed: 27 January 2025 · Stayed in January 2025
Verified reviewEverything especially their staff.
Dear Djamel, Thank you for your kind words regarding our staff. We are delighted to hear that you had a positive experience during your stay with us. Best regards, PREMIERE CLASSE VALENCIENNES OUEST - Petite-Forêt
Reviewed: 21 December 2024 · Stayed in December 2024
Verified reviewLocation
No comments
Dear Michale, We thank you for taking the time to leave a review. We are sorry that the location did not meet your expectations. Your comments are valuable to us and will be taken into account. Sincerely, FIRST CLASS VALENCIENNES WEST - Petite-Forêt
Dear Michale, We thank you for taking the time to leave a review. We are sorry that the location did not meet your expectations. Your comments are valuable to us and will be taken into account. Sincerely, FIRST CLASS VALENCIENNES WEST … Show more
Reviewed: 21 July 2024 · Stayed in July 2024
Verified reviewDining room clean, good seating areas, breakfast easy to access, perfectly adequate. Helpful staff. Clean, comfy bed, hot shower. Parking, shopping and food options easily accessible.
Outside environment - men smoking in their underwear! Outside of the rooms looked a bit rough.
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Reviewed: 19 July 2024 · Stayed in July 2024
Verified reviewReviewed: 7 July 2024 · Stayed in July 2024
Verified reviewNothing
.......Everything.....like a cell asked for non smoking ...smell in room as soon as we saw the room we checked out immediately......very disappointed
Dear guest, Thank you for taking the time to share your experience. Cordially, Team reception
Reviewed: 5 June 2024 · Stayed in June 2024
Verified reviewThe room was basic but functional - as to be expected from the Premiere Classe chain.
Nothing to mention given the price and market level of the property.
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Reviewed: 31 May 2024 · Stayed in May 2024
Verified reviewChristian was spectacular, very helpful and pleasant, ensured our motorcycles were safe through the night and locked away, made an huge effort to communicate via translator app given the language barrier, property was incredible and a perfect home from home. Even the drinks in the fridge and the pastries left by Christian was a lovely touch especially after a long ride down. Would highly recommended, would definitely return
There’s nothing bad about the property
Dear customer, thank you for your feedback, but it seems that this comment was not intended for us. Sincerely, Aurélien B, receptionist.
Reviewed: 11 May 2024 · Stayed in May 2024
Verified reviewReviewed: 7 April 2024 · Stayed in April 2024
Verified review