Reviews of Première Classe Roissy - Aéroport CDG - Le Mesnil-Amelot 2 stars

The rooms were clean. But, there were problems with lights and toilet flushing.

Extremely bad behaviour by the receptionist. It's like you're standing right in front of her, but she can't see you or hear you! All interactions with the receptionist went like this, not just a single one. The vending machines are always unavailable. I had an issue with early arrival and they replied to my message after I already left the hotel after staying there for one night. It is like just to close the interaction is all.

It's location and how clean and tidy the hotel is. Nice beds.

Quiet

Rooms are tiny, sheets have stains, bed is small and makes cracking noises

The shower head in the bathroom is broken.

Near to the airport

There was a restaurant attached to the hotel. It was very overpriced and very expensive for tbe buffet!!!! Vegetarian food was limited to salad!!! We was on the understanding from the Hôtel reception that if staying at the hotel there was a discount on the food, but we didn’t receive a discount.

It's close to the airport. Clean.

I was in transit on 14Aug, i was told by their staff to book the room as from 13Aug to garanty my room as i will arrive around 11.00am on 14Aug. Once there, was complicated to give me a room, i had to pay an extra 15euro. I paid it, got my room, after 1hr in deep sleep, the room service wake me up, disturbed us and ask me to leave with my wife and kids. Told her i already paid an extra 15euro, but nobody updated her. This is second time it happen, again on 17 July. We went there to get rest awaiting for our next flight, but it was a very bad experience both time. Very disappointed.

Nothing!

To start with, the hotel reception was in a different building. A reception in a different building is extremely inconvenient after a long journey with luggage. My room smelled of cigarettes and had a leaking sink. When I went back to reception almost at midnight (we had a late flight), the first question the staff member asked was, “How bad is it?”—as if I could still stay there with my child! Then he gave me another room and asked if I could drop the first key back at reception (again, in another building!). I found it ridiculous that, instead of apologizing for their incompetence, I had to go up and down doing a service for the reception staff, rather than the other way around. I left the key in the room. The second room still smelled of cigarettes and had a blocked sink, but at least it didn’t leak. The room itself was tiny and extremely basic—there was no soap either. Breakfast was very minimal. It was the worst hotel I have ever stayed in.

Really handy for the airport

Rooms are a little compact as is the bathroom but for the price you can't knock it