6.8

Reviews of hotelF1 Lyon Bourgoin-Jallieu 1 stars

3 impasse du Temple, Quartier du Lombard, 38080 LʼIsle-dʼAbeau, France

  • Gregoire

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Bedroom and bathroom way too small for 3 persons. The hotel is close to the raod, so it is quite noisy. It was super hot and for the first time in my life, I felt like I might not survive the night :P

  • Faycal

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review
  • Michael

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review
    Property response:

    Dear Michael, Thank you for taking the time to write to us following your stay. We are sorry that the service and facilities did not fully meet your expectations, and we sincerely apologize. We look forward to welcoming you back soon.

    hotelF1 Lyon Bourgoin-Jallieu
    25 August 2025
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  • Robert

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    late arrival and communication with staff to allow me to check in after hours

    a glass in the room

    Property response:

    Thank you very much, Mr Robert! We have taken note of your comment. We look forward to seeing you again. Reception

    hotelF1 Lyon Bourgoin-Jallieu
    1 July 2025
  • Lydia

    Reviewed: 26 June 2025 · Stayed in June 2025

    Verified review

    The staff was good

    The bathroom was dirty

    Property response:

    Thank you very much, Lydia ! We take note of your comment. We look forward to seeing you again. Reception

    hotelF1 Lyon Bourgoin-Jallieu
    1 July 2025
  • Camelia

    Reviewed: 31 May 2025 · Stayed in April 2025

    Verified review

    The bed was comfortable, breakfast was okay and was close to motorway. We stopped for one night on the way to Italy.

    The bathroom was bad! All plastic!! The walls, the shower, sink...like a airplane toilet, but with shower. The rooms smells like cigarettes!!! We kept windows open for air all night.

    Property response:

    Thank you for taking the time to write to us following your stay. We are sorry that the service did not live up to your expectations. Please accept our sincere apologies. Your comments help us to improve Cordially Reception

    hotelF1 Lyon Bourgoin-Jallieu
    16 June 2025
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  • 7.0 Good
    Matiullah

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review
  • Amelia

    Reviewed: 17 May 2025 · Stayed in April 2025

    Verified review

    Good value for a very short overnight stop. Beds comfortable enough.

    Bathrooms had a bad smell. Towels provided were very small.

    Property response:

    Hello, Thank you for taking the time to write to us following your stay. We are sorry that the service did not meet all your expectations, and we ask you to accept our sincere apologies. Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. We look forward to welcoming you soon. The Reception

    Hello, Thank you for taking the time to write to us following your stay. We are sorry that the service did not meet all your expectations, and we ask you to accept our sincere apologies. Please be assured that the necessary measures will be… Show more

    hotelF1 Lyon Bourgoin-Jallieu
    20 May 2025
  • Ayoubi

    Reviewed: 2 May 2025 · Stayed in May 2025

    Verified review
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  • 7.0 Good
    Alexia

    Reviewed: 13 April 2025 · Stayed in April 2025

    Verified review
  • Bert

    Reviewed: 10 April 2025 · Stayed in February 2025

    Verified review

    Good enough, cheap

    -

    Property response:

    Dear Bert, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, La Réception

    Dear Bert, We very much appreciate your comments regarding your stay at our hotel. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the pr… Show more

    hotelF1 Lyon Bourgoin-Jallieu
    20 April 2025
  • Zamary

    Reviewed: 18 March 2025 · Stayed in March 2025

    Verified review

    All of very good

    Property response:

    Thank you for your feedback following your stay. We are delighted to receive your compliments. We will be sure to share your comments with our entire team. Your satisfaction is the greatest reward for our staff, who work day after day to provide you with impeccable service. A huge thank you for the rating! We look forward to welcoming you again.

    Thank you for your feedback following your stay. We are delighted to receive your compliments. We will be sure to share your comments with our entire team. Your satisfaction is the greatest reward for our staff, who work day after day to pr… Show more

    hotelF1 Lyon Bourgoin-Jallieu
    21 March 2025
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  • Deon

    Reviewed: 17 March 2025 · Stayed in March 2025

    Verified review

    Did not take the breakfast option. The location was fine.

    The organisation at this facility is one of pure chaos. Arrived late and had not received any access code for the keys. The contact number went to voicemail. There were other families with kids in the same situation. Two gentlemen arrived and gained access to the keys and gave everyone with proof of a reservation keys. At 3 a.m. there was a man in my room asking my identity, proof of reservation etc and told me that I was in the wrong room. I find it unacceptable that my sleep was disrupted in this way due to poor organisation. This is the last time that I will stay at a F1 hotel. Never again! One star service is even too much.

    Property response:

    Dear DEON}, Thank you for taking the time to tell us about your experience at the hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

    Dear DEON}, Thank you for taking the time to tell us about your experience at the hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. we strive to provide a superior se… Show more

    hotelF1 Lyon Bourgoin-Jallieu
    26 May 2025
  • 7.0 Good
    David

    Reviewed: 24 February 2025 · Stayed in February 2025

    Verified review
  • Jill

    Reviewed: 23 February 2025 · Stayed in December 2024

    Verified review

    Good location just off the motorway and friendly staff

    Very basic facilities

    Property response:

    Dear Jill, Thank you for taking the time to write to us following your stay. We are sorry that the service and the service did not meet all your expectations, and we ask you to accept our sincere apologies. Thank you for your compliments to the reception team. Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. We look forward to welcoming you soon

    Dear Jill, Thank you for taking the time to write to us following your stay. We are sorry that the service and the service did not meet all your expectations, and we ask you to accept our sincere apologies. Thank you for your compliments t… Show more

    hotelF1 Lyon Bourgoin-Jallieu
    21 March 2025
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  • 7.0 Good
    Pauline

    Reviewed: 17 February 2025 · Stayed in January 2025

    Verified review
  • Coptrobin

    Reviewed: 26 January 2025 · Stayed in January 2025

    Verified review

    F1 is a price option, so that sets expectations. Convenient for motorway. Clean, late access arrangements simple and effective.

    Room too cool initially, took a while. Self contained bathroom adequate but tired.

    Property response:

    We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

    We very much appreciate your comments regarding your stay at the Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all o… Show more

    hotelF1 Lyon Bourgoin-Jallieu
    1 February 2025
  • Mouloud

    Reviewed: 30 December 2024 · Stayed in December 2024

    Verified review
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  • 3.0 Poor
    Ronald

    Reviewed: 28 December 2024 · Stayed in December 2024

    Verified review
  • Valjet

    Reviewed: 19 November 2024 · Stayed in November 2024

    Verified review
  • Valjet

    Reviewed: 19 November 2024 · Stayed in November 2024

    Verified review
  • See the hotel
  • Bernie

    Reviewed: 5 October 2024 · Stayed in October 2024

    Verified review
  • Aya

    Reviewed: 28 August 2024 · Stayed in August 2024

    Verified review

    Easy check-in and checkout 😊

    Property response:

    Dear Aya, We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

    Dear Aya, We very much appreciate your comments regarding your stay at the hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement… Show more

    hotelF1 Lyon Bourgoin-Jallieu
    30 August 2024
  • Matthew

    Reviewed: 11 August 2024 · Stayed in July 2024

    Verified review

    Shower was filthy and water heating was spasmodic

    Property response:

    Dear Matthew Thank you for taking the time to tell us about your experience at the hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At {brand}, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

    Dear Matthew Thank you for taking the time to tell us about your experience at the hotel. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At , we strive to provide … Show more

    hotelF1 Lyon Bourgoin-Jallieu
    30 August 2024
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  • 7.0 Good
    Richard

    Reviewed: 24 July 2024 · Stayed in July 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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