7.3

Reviews of Premiere Classe Brive La Gaillarde Ouest 1 stars

Zac Du Mazaud Avenue Du Général Pouyade, 19100 Brive-la-Gaillarde, France

  • Mathias

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Check Inn am Automat

    Property response:

    Dear guest, thank you for your comment. Regards

    Premiere Classe Brive La Gaillarde Ouest
    10 August 2025
  • Dominic

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    Tables outside. Air conditioning

    Room size small. Insufficient electric points

    Property response:

    Dear guest thank you for your comment

    Premiere Classe Brive La Gaillarde Ouest
    12 July 2025
  • Ali

    Reviewed: 8 July 2025 · Stayed in June 2025

    Verified review
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  • Andrea

    Reviewed: 28 June 2025 · Stayed in May 2025

    Verified review
  • Michael

    Reviewed: 22 June 2025 · Stayed in May 2025

    Verified review

    Normally you book a Premier Classe because you know what you are getting. The rooms are basic, but normally sufficient for a single traveller. Breakfast is never anything special, but hey, you get a room for the night at a known price.

    BUT - I really, really, really hate the Hotel's automated arrival and room booking system. It is brain dead. It should be capable of recognising that the person checking in already has a booking (in this case from Bokking.com). Of course it didn't and it charged me again for the room. You cannot argue with a brain dead machine which has your credit card. In this particular case I was extremenly fortunate that there was a live, human, receptionist on duty at my arrival time. She recognised that I had been charged twice and gave me a credit refund for the erroneous booking. Note in oparticular that I had a very similar experience a couple of days later at another Premier Classe (in Boise Giliiaume, Rouen Nord) where I was not so fortunate and the damned system overcharged me by around 20 euros. Worse, the hotel has so far refued to acknowledge that complaint. Personally I shall not use PC again, but if any other travellers should wish to do so then I strongly recommend that you do NOT book in adavance. Just turn up and use the automated system and choose at that point whether you wish to pay their fees and stay (or go elsewhere - there are plenty of choices on the sort of sites used by PC)

    Property response:

    Dear guest, thank you for your comment, we are sorry to read that you were not happy about automatic check in. We are here to welcome peole between 5pm till 9pm. Kinds regards

    Premiere Classe Brive La Gaillarde Ouest
    23 June 2025
  • 7.0 Good
    Graham

    Reviewed: 14 June 2025 · Stayed in June 2025

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  • Andrew

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review
  • Louis

    Reviewed: 22 April 2025 · Stayed in April 2025

    Verified review

    Cleanliness

    Attitude of clerks

    Property response:

    Dear guest , thank you for your comment. We are sorry to read that you were unhappy further your stay. We do the maximum but we have a lot of work alone and we don't have lot of time to speak even if we would like to... Hope to see you again. Kinds regards

    Dear guest , thank you for your comment. We are sorry to read that you were unhappy further your stay. We do the maximum but we have a lot of work alone and we don't have lot of time to speak even if we would like to... Hope to see you … Show more

    Premiere Classe Brive La Gaillarde Ouest
    22 April 2025
  • 7.0 Good
    Colin

    Reviewed: 25 February 2025 · Stayed in February 2025

    Verified review

    Quiet small room but was clean and comfortable. Only gripe really was the cleaners were cleaning at 03.30 onwards are were not quiet one bit. The staff are very friendly though

    Property response:

    Dear guest, thank you for your comment. Our housekeepers start at 8PM, not 3... Hope to see you again in better conditions. Regards

    Premiere Classe Brive La Gaillarde Ouest
    1 March 2025
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  • Michael

    Reviewed: 12 January 2025 · Stayed in January 2025

    Verified review
  • Diane

    Reviewed: 2 January 2025 · Stayed in December 2024

    Verified review
  • Roma

    Reviewed: 15 December 2024 · Stayed in December 2024

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  • Andrew

    Reviewed: 16 November 2024 · Stayed in November 2024

    Verified review
  • Lucy

    Reviewed: 14 October 2024 · Stayed in September 2024

    Verified review

    Clean and convenient

    Nothing

    Property response:

    Dear guest, thank you for your comment. We are please to read that you were enjoyed after your stay. regards

    Premiere Classe Brive La Gaillarde Ouest
    31 March 2025
  • John

    Reviewed: 8 October 2024 · Stayed in October 2024

    Verified review

    Shower head could not be raised or lowered.

    Property response:

    CDear guest, thank you for your comment we are please to read that you were enjoyed after your stay. Regards

    Premiere Classe Brive La Gaillarde Ouest
    12 October 2024
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  • 7.0 Good
    Marc

    Reviewed: 4 October 2024 · Stayed in August 2024

    Verified review
  • Susan

    Reviewed: 22 September 2024 · Stayed in September 2024

    Verified review

    It was a basic motel type accommodation. It had a good ensuite bathroom which was spotlessly clean. The breakfast though simple was well presented. It was in an industrial area but was located in a quiet section.

    A pity that the coffee from the machine at breakfast used Nescafe as its default. A real cup of coffee would have been welcomed early in the morning. That said the price was excellent and therefore a great bonus. It was convenient to the A20 motorway and to Brive which we needed.

    Property response:

    dear guest thank you for your comment, we are please to read that you were enjoyed of your stay. Regards

    Premiere Classe Brive La Gaillarde Ouest
    23 September 2024
  • 7.0 Good
    Graham

    Reviewed: 17 September 2024 · Stayed in September 2024

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  • Graham

    Reviewed: 15 August 2024 · Stayed in June 2024

    Verified review
  • Nelma

    Reviewed: 15 August 2024 · Stayed in August 2024

    Verified review
  • Antony

    Reviewed: 31 July 2024 · Stayed in July 2024

    Verified review
    Property response:

    Dear guest, thank you for your comment. Kinds regards

    Premiere Classe Brive La Gaillarde Ouest
    3 August 2024
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  • 7.0 Good
    Susan

    Reviewed: 19 July 2024 · Stayed in July 2024

    Verified review

    Nice and close to main motorway. Room small but clean. Bathroom like a caravan, again adequate for the value we paid

    Rooms really small, but as there only one night and dogs allowed not complaining

    Property response:

    Dear guest thank you for your coment. Regards

    Premiere Classe Brive La Gaillarde Ouest
    20 July 2024
  • David

    Reviewed: 27 June 2024 · Stayed in June 2024

    Verified review

    Pink bathroom is an echo chamber - minimalist

    Property response:

    Hello thank you for your comment. I m sorry to read that for you 63.6 breakfast included is to expensive. We propose one of the best price on the aera. Kinds regards

    Premiere Classe Brive La Gaillarde Ouest
    30 June 2024
  • Drago

    Reviewed: 6 June 2024 · Stayed in May 2024

    Verified review

    Parking

    Comfort, bathroom

    Property response:

    Dear customer, thank you for sharing your experience. Obviously you did not appreciate the concept of our hotel and we are sorry. Regards

    Premiere Classe Brive La Gaillarde Ouest
    6 June 2024
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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