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Reviews of Mercure Nancy Centre Gare 4 stars

11 Rue Raymond Poincaré, 54000 Nancy, France

#8 of 26 hotels in Nancy

Guests' Choice

Review score

Based on 110 hotel reviews

8.2

Score breakdown

  • Cleanliness

    8.5

  • Comfort

    8.5

  • Location

    8.9

  • Facilities

    8.2

  • Staff

    9.2

  • Value for money

    7.9

  • Free WiFi

    8.3

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Showing 1 – 25

  • Reviewed: 24 August 2025

    7.0
    We at Nancy
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Emplacement

    Stayed in August 2025

  • Reviewed: 20 August 2025

    8.0
    Recommended to anyone who wants to stay in Nancy.
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 4 nights
    • Submitted via mobile

    A bit of a shame not having the chance to open the window even just for ventilation. Some areas of the hotel looked a little outdated.

    Great location, nice breakfast, friendly staff, wide room.

    Stayed in August 2025

  • Reviewed: 13 August 2025

    7.0
    Good
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    Hotel does not have its own Parking. Indigo parking next to the hotel is very expensive. Paid 60 Euros for around 16 hours

    Spacious rooms. Comfortable beds.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Classic Twin Room
    • Stayed 6 nights
    • Submitted via mobile

    The restaurant is closed for the duration of our visit.

    Very helpful staff.

    Stayed in August 2025

  • Reviewed: 7 August 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Privelege Double Room
    • Stayed 1 night
    • Submitted via mobile

    Very nice hotel in a central location. We got a room at 7th floor with a great panoramic view. Breakfast was extra €20pp and was good. Public parking garage right next to the hotel, €20 a day.

    Stayed in August 2025

  • Reviewed: 1 August 2025

    9.0
    Great location.
    • Leisure trip
    • Solo traveller
    • Privelege Double Room
    • Stayed 2 nights

    Parking is in a public car park next door-expensive at 22 Euros a night. Resturant closed while I was there-not a real problem as there are a lot to choose from very close by.

    A modern hotel, colourful fittings. Great location, easy walk to the centre. Nice breakfast.

    Stayed in July 2025

  • Reviewed: 21 July 2025

    9.0
    Very enjoyable
    • Leisure trip
    • Couple
    • Privelege Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Very slippery shower tray in bathroom

    Clean and location was excellent. Staff exceptionally helpful

    Stayed in July 2025

  • Reviewed: 21 July 2025

    8.0
    The lovely staff made all the difference
    • Solo traveller
    • Privelege Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Carpet was very stained and did not feel nice to walk on - sticky and rough. There were slippers provided so wore these at all times when in the room. There was also a concerning white stain on the stool/chair in the room. No conditioner provided in bathroom so had to purchase some, and the gym was in a very small windowless room in the basement with only 3 pieces of equipment, although they were versatile enough to make do. It also didn't seem many other guests made use of it while I was staying, so the small space wasn't too much of an issue in the end.

    The staff were all very friendly and helpful, very accommodating of requests. The room was a good size, bed fairly comfy, aircon ok, and the bathroom was always spotlessly clean. Small fridge with water and some soft drink provided in room which was great.

    Stayed in July 2025

  • Reviewed: 14 July 2025

    9.0
    Superb
    • Business trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 2 nights

    I have no complaints. This is my "go-to" hotel when I come to work in Nancy.

    Room was a decent size for a French hotel with good size bathroom. Location was excellent for my purposes, as it is directly across from the main train station and near the research institute where I work when in Nancy. It is also an easy walk to the Place Stanislas and the excellent Art Museum, as well as to most other sites and to numerous restaurants. Breakfast was good, with a variety of hot and cold offerings.

    Stayed in July 2025

  • Reviewed: 17 June 2025

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Classic Twin Room
    • Stayed 1 night

    Breakfast is very good. The staff was helpful with local restaurant recommendations and other services.

    Stayed in June 2025

  • Reviewed: 15 May 2025

    9.0
    One night stay in Nancy.
    • Leisure trip
    • People with friends
    • Classic Twin Room
    • Stayed 1 night
    • Submitted via mobile

    No issues arose.

    The hotel is less than a five minute walk from the railway station and then a ten minute to fifteen minute walk to the magnificent Place Stanislas and the main sites and eating places. The hotel is modern, clean and comfortable and all appliances worked. There was no internal or external noise with the windows closed. The area around the hotel seemed safe. The hotel staff were friendly and helpful and advised on restaurants. The breakfast was fine and included sausages and eggs.

    Stayed in May 2025

  • Reviewed: 9 May 2025

    8.0
    Well located and comfortable
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 1 night

    Paper cups!

    Room was comfortable and bathroom clean and had everything needed.

    Stayed in May 2025

  • Reviewed: 26 April 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • Privelege Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Very helpful and friendly reception staff. Great location. Good meals in the restaurant and friendly wait staff. The room and bed were comfortable.

    Stayed in April 2025

  • Reviewed: 24 February 2025

    8.0
    Very good
    • Leisure trip
    • Couple
    • Privelege Double Room
    • Stayed 1 night
    • Submitted via mobile

    Breakfast was fairly average

    Stayed in February 2025

  • Reviewed: 4 February 2025

    9.0
    We really enjoyed our stay.
    • Leisure trip
    • Family with young children
    • Classic Twin Room
    • Stayed 2 nights
    • Submitted via mobile

    It would have been better if there was a breakfast tea option. Earl Grey is not for everyone. On the first day some of the options were used before we arrived for breakfast and not replaced.

    The staff were very friendly and helpful. The room was clean and comfortable. Breakfast was good.

    Stayed in February 2025

  • Reviewed: 17 October 2024

    9.0
    Lovely people in the hotel,they are very helpful and friendly.
    • Leisure trip
    • Solo traveller
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    The bathroom did not have a sockwt for the hair dryer. So no mirror when I had to dry my hair, which is quite crucial.

    It was close to the center of town, all is within walking distance.

    Stayed in October 2024

  • Reviewed: 18 August 2024

    9.0
    Great deal for a visit to Nancy
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Clean and modern hotel at 10 minutes walking time from the Stanislav Square. Friendly staff, very good breakfast. Train station and large parking garage are right next door.

    Stayed in August 2024

  • Reviewed: 4 August 2024

    9.0
    Brilliant hotel, great staff
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    Pillows were terrible. Buy some nice new ones please.

    Friendly staff and clean

    Stayed in August 2024

  • Reviewed: 1 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Location, staff, nearby secure parking

    Stayed in July 2024

  • Reviewed: 22 July 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Privelege Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Position really near tot the city centre and you're easy parking due to public garage very close to the hotel

    Stayed in July 2024

  • Reviewed: 6 July 2024

    7.0
    OK for a short stay.
    • Leisure trip
    • Couple
    • Privelege Double Room
    • Stayed 1 night

    Expensive breakfast. Expensive underground car park facility (but only a few metres away). Probably better suited to business guests, rather than tourists.

    Good location, easy to walk into the old town. 7th floor room offered good views. Generous sized room - well equipped. Safe and fridge included.

    Stayed in July 2024

  • Reviewed: 28 June 2024

    8.0
    Good location with great staff
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    No desk to work if needed

    Location and services

    Stayed in May 2024

  • Reviewed: 23 June 2024

    9.0
    A good, convenient hotel
    • Leisure trip
    • Couple
    • Classic Double Room
    • Stayed 1 night
    • Submitted via mobile

    The immediate vicinity isn't particularly nice, being next to the railway station but the hotel is convenient and safe and within easy walking distance of Place Stanislas with all its cafes and bars.

    Not the prettiest looking hotel but it was modern, comfortable and clean. Breakfast was excellent with an extensive choice of hot and cold foods and worth the cost. Good, secure car parking nearby in the station underground car park.

    Stayed in June 2024

  • Reviewed: 21 May 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Privelege Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Expensive car parking

    Nice view, right next to the centre, Soundproof, clean

    Stayed in May 2024

Showing 1 – 25

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