8.2

Reviews of Mercure Nancy Centre Gare 4 stars

11 Rue Raymond Poincaré, 54000 Nancy, France

  • Vania

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    Great location, clean, comfortable, and spacious rooms; very friendly and helpful staff!

  • Stef

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Emplacement

  • Simone

    Reviewed: 20 August 2025 · Stayed in August 2025

    Verified review

    Great location, nice breakfast, friendly staff, wide room.

    A bit of a shame not having the chance to open the window even just for ventilation. Some areas of the hotel looked a little outdated.

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  • 7.0 Good
    Faraz_zaidi

    Reviewed: 13 August 2025 · Stayed in August 2025

    Verified review

    Spacious rooms. Comfortable beds.

    Hotel does not have its own Parking. Indigo parking next to the hotel is very expensive. Paid 60 Euros for around 16 hours

  • Kramberger

    Reviewed: 12 August 2025 · Stayed in August 2025

    Verified review
  • Steven

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Very helpful staff.

    The restaurant is closed for the duration of our visit.

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  • Evin

    Reviewed: 7 August 2025 · Stayed in August 2025

    Verified review

    Very nice hotel in a central location. We got a room at 7th floor with a great panoramic view. Breakfast was extra €20pp and was good. Public parking garage right next to the hotel, €20 a day.

  • Stuart

    Reviewed: 1 August 2025 · Stayed in July 2025

    Verified review

    A modern hotel, colourful fittings. Great location, easy walk to the centre. Nice breakfast.

    Parking is in a public car park next door-expensive at 22 Euros a night. Resturant closed while I was there-not a real problem as there are a lot to choose from very close by.

    Property response:

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Mercure Nancy Centre Gare
    22 August 2025
  • Barry

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Helpful friendly staff, clean rooms, comfy bed.

    Not enough pillows

    Property response:

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Mercure Nancy Centre Gare
    1 August 2025
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  • 7.0 Good
    Baruch

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review
  • Peter

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    Staff were fantastic, every encounter was pleasant and professional. Special touches such as daily replenished cold drinks in the room were unexpected and quite special.

    Everything was ‘just right’, no complaints at all.

  • Sally

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    Clean and location was excellent. Staff exceptionally helpful

    Very slippery shower tray in bathroom

    Property response:

    Dear Guest, Thank you for the great review of the Mercure Nancy centre gare We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Mercure Nancy Centre Gare
    22 July 2025
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  • Alexandra

    Reviewed: 21 July 2025 · Stayed in July 2025

    Verified review

    The staff were all very friendly and helpful, very accommodating of requests. The room was a good size, bed fairly comfy, aircon ok, and the bathroom was always spotlessly clean. Small fridge with water and some soft drink provided in room which was great.

    Carpet was very stained and did not feel nice to walk on - sticky and rough. There were slippers provided so wore these at all times when in the room. There was also a concerning white stain on the stool/chair in the room. No conditioner provided in bathroom so had to purchase some, and the gym was in a very small windowless room in the basement with only 3 pieces of equipment, although they were versatile enough to make do. It also didn't seem many other guests made use of it while I was staying, so the small space wasn't too much of an issue in the end.

    Property response:

    Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,

    Mercure Nancy Centre Gare
    22 July 2025
  • Steven

    Reviewed: 14 July 2025 · Stayed in July 2025

    Verified review

    Room was a decent size for a French hotel with good size bathroom. Location was excellent for my purposes, as it is directly across from the main train station and near the research institute where I work when in Nancy. It is also an easy walk to the Place Stanislas and the excellent Art Museum, as well as to most other sites and to numerous restaurants. Breakfast was good, with a variety of hot and cold offerings.

    I have no complaints. This is my "go-to" hotel when I come to work in Nancy.

    Property response:

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Mercure Nancy Centre Gare
    15 July 2025
  • Luis

    Reviewed: 4 July 2025 · Stayed in July 2025

    Verified review

    The location is excellent, the restaurant is great and the staff is Wonder

    Nothing

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  • Pari10

    Reviewed: 25 June 2025 · Stayed in June 2025

    Verified review

    The location is good and about 10 mins walk to the main attractions but there are restaurants close to the hotel. My room and the bathroom had decent size and were clean and spacious. The bathroom had modern facilities. The bed, pillows and blanket were very comfortable and clean. The wifi was very good and air conditioning worked perfectly. The breakfast was super excellent with lots of varieties and choices, good quality and very tasty. Staff were very helpful, always available, very friendly. I’m very satisfied with my stay and highly recommend the hotel.

    Property response:

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Mercure Nancy Centre Gare
    27 June 2025
  • Stanley

    Reviewed: 17 June 2025 · Stayed in June 2025

    Verified review

    Breakfast is very good. The staff was helpful with local restaurant recommendations and other services.

    Property response:

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Mercure Nancy Centre Gare
    18 June 2025
  • Chris

    Reviewed: 15 May 2025 · Stayed in May 2025

    Verified review

    The hotel is less than a five minute walk from the railway station and then a ten minute to fifteen minute walk to the magnificent Place Stanislas and the main sites and eating places. The hotel is modern, clean and comfortable and all appliances worked. There was no internal or external noise with the windows closed. The area around the hotel seemed safe. The hotel staff were friendly and helpful and advised on restaurants. The breakfast was fine and included sausages and eggs.

    No issues arose.

    Property response:

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Mercure Nancy Centre Gare
    16 May 2025
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  • Nigel

    Reviewed: 9 May 2025 · Stayed in May 2025

    Verified review

    Room was comfortable and bathroom clean and had everything needed.

    Paper cups!

    Property response:

    Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

    Mercure Nancy Centre Gare
    9 May 2025
  • Jan

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review

    Very helpful and friendly reception staff. Great location. Good meals in the restaurant and friendly wait staff. The room and bed were comfortable.

    Property response:

    Dear Jan, Thank you for your kind words regarding our staff, location, and restaurant service. We are delighted to hear you enjoyed your stay and found our accommodations comfortable. Your feedback is greatly appreciated. Best regards, Hôtel Mercure Nancy Centre Gare

    Dear Jan, Thank you for your kind words regarding our staff, location, and restaurant service. We are delighted to hear you enjoyed your stay and found our accommodations comfortable. Your feedback is greatly appreciated. Best regards, Hô… Show more

    Mercure Nancy Centre Gare
    28 April 2025
  • Clare

    Reviewed: 24 February 2025 · Stayed in February 2025

    Verified review

    Breakfast was fairly average

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  • Simon

    Reviewed: 22 February 2025 · Stayed in February 2025

    Verified review

    The staff were very attentive and helpful. Nice room with. Omfortable bed, good breakfast

    Nothing all was good.

  • Jim

    Reviewed: 4 February 2025 · Stayed in February 2025

    Verified review

    The staff were very friendly and helpful. The room was clean and comfortable. Breakfast was good.

    It would have been better if there was a breakfast tea option. Earl Grey is not for everyone. On the first day some of the options were used before we arrived for breakfast and not replaced.

  • Neil

    Reviewed: 16 January 2025 · Stayed in January 2025

    Verified review

    Location

    Nothing

    Property response:

    Dear Neil We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

    Dear Neil We very much appreciate your comments regarding your stay at the Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encourageme… Show more

    Mercure Nancy Centre Gare
    20 January 2025
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  • Hadar

    Reviewed: 27 November 2024 · Stayed in November 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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