Reviews of Mercure Nancy Centre Gare 4 stars
11 Rue Raymond Poincaré, 54000 Nancy, France

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewGreat location, clean, comfortable, and spacious rooms; very friendly and helpful staff!
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewEmplacement
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewGreat location, nice breakfast, friendly staff, wide room.
A bit of a shame not having the chance to open the window even just for ventilation. Some areas of the hotel looked a little outdated.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewSpacious rooms. Comfortable beds.
Hotel does not have its own Parking. Indigo parking next to the hotel is very expensive. Paid 60 Euros for around 16 hours
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewVery helpful staff.
The restaurant is closed for the duration of our visit.
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewVery nice hotel in a central location. We got a room at 7th floor with a great panoramic view. Breakfast was extra €20pp and was good. Public parking garage right next to the hotel, €20 a day.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewA modern hotel, colourful fittings. Great location, easy walk to the centre. Nice breakfast.
Parking is in a public car park next door-expensive at 22 Euros a night. Resturant closed while I was there-not a real problem as there are a lot to choose from very close by.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewHelpful friendly staff, clean rooms, comfy bed.
Not enough pillows
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewStaff were fantastic, every encounter was pleasant and professional. Special touches such as daily replenished cold drinks in the room were unexpected and quite special.
Everything was ‘just right’, no complaints at all.
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewClean and location was excellent. Staff exceptionally helpful
Very slippery shower tray in bathroom
Dear Guest, Thank you for the great review of the Mercure Nancy centre gare We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewThe staff were all very friendly and helpful, very accommodating of requests. The room was a good size, bed fairly comfy, aircon ok, and the bathroom was always spotlessly clean. Small fridge with water and some soft drink provided in room which was great.
Carpet was very stained and did not feel nice to walk on - sticky and rough. There were slippers provided so wore these at all times when in the room. There was also a concerning white stain on the stool/chair in the room. No conditioner provided in bathroom so had to purchase some, and the gym was in a very small windowless room in the basement with only 3 pieces of equipment, although they were versatile enough to make do. It also didn't seem many other guests made use of it while I was staying, so the small space wasn't too much of an issue in the end.
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewRoom was a decent size for a French hotel with good size bathroom. Location was excellent for my purposes, as it is directly across from the main train station and near the research institute where I work when in Nancy. It is also an easy walk to the Place Stanislas and the excellent Art Museum, as well as to most other sites and to numerous restaurants. Breakfast was good, with a variety of hot and cold offerings.
I have no complaints. This is my "go-to" hotel when I come to work in Nancy.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewThe location is excellent, the restaurant is great and the staff is Wonder
Nothing
Reviewed: 25 June 2025 · Stayed in June 2025
Verified reviewThe location is good and about 10 mins walk to the main attractions but there are restaurants close to the hotel. My room and the bathroom had decent size and were clean and spacious. The bathroom had modern facilities. The bed, pillows and blanket were very comfortable and clean. The wifi was very good and air conditioning worked perfectly. The breakfast was super excellent with lots of varieties and choices, good quality and very tasty. Staff were very helpful, always available, very friendly. I’m very satisfied with my stay and highly recommend the hotel.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewBreakfast is very good. The staff was helpful with local restaurant recommendations and other services.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 15 May 2025 · Stayed in May 2025
Verified reviewThe hotel is less than a five minute walk from the railway station and then a ten minute to fifteen minute walk to the magnificent Place Stanislas and the main sites and eating places. The hotel is modern, clean and comfortable and all appliances worked. There was no internal or external noise with the windows closed. The area around the hotel seemed safe. The hotel staff were friendly and helpful and advised on restaurants. The breakfast was fine and included sausages and eggs.
No issues arose.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 9 May 2025 · Stayed in May 2025
Verified reviewRoom was comfortable and bathroom clean and had everything needed.
Paper cups!
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 26 April 2025 · Stayed in April 2025
Verified reviewVery helpful and friendly reception staff. Great location. Good meals in the restaurant and friendly wait staff. The room and bed were comfortable.
Dear Jan, Thank you for your kind words regarding our staff, location, and restaurant service. We are delighted to hear you enjoyed your stay and found our accommodations comfortable. Your feedback is greatly appreciated. Best regards, Hôtel Mercure Nancy Centre Gare
Dear Jan, Thank you for your kind words regarding our staff, location, and restaurant service. We are delighted to hear you enjoyed your stay and found our accommodations comfortable. Your feedback is greatly appreciated. Best regards, Hô… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified reviewBreakfast was fairly average
Reviewed: 22 February 2025 · Stayed in February 2025
Verified reviewThe staff were very attentive and helpful. Nice room with. Omfortable bed, good breakfast
Nothing all was good.
Reviewed: 4 February 2025 · Stayed in February 2025
Verified reviewThe staff were very friendly and helpful. The room was clean and comfortable. Breakfast was good.
It would have been better if there was a breakfast tea option. Earl Grey is not for everyone. On the first day some of the options were used before we arrived for breakfast and not replaced.
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewLocation
Nothing
Dear Neil We very much appreciate your comments regarding your stay at the {hotel}. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Dear Neil We very much appreciate your comments regarding your stay at the Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encourageme… Show more
Reviewed: 27 November 2024 · Stayed in November 2024
Verified review