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Reviews of Hotel les Sapins 3 stars

105 Chemin des Riffroids, 74220 La Clusaz, France

#27 of 126 hotels in La Clusaz

Guests' Choice

Review score

Based on 63 hotel reviews

8.7

Score breakdown

  • Cleanliness

    8.8

  • Comfort

    8.8

  • Location

    9.5

  • Facilities

    8.4

  • Staff

    9.3

  • Value for money

    8.6

  • Free WiFi

    8.5

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Showing 1 – 25

  • Reviewed: 22 August 2025

    9.0
    Great hotel to stay in
    • Family with young children
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Only 12 parking spaces. Alternative free spaces about 10 minute walk away.

    Very friendly, helpful staff Lovely traditional alpine style.

    Stayed in August 2025

  • Reviewed: 8 August 2025

    8.0
    Great location, lovely position, very friendly staff and fantastic breakfast. It was all great apart from the bathroom n
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Our Bathroom was very tired and outdated. The shower (over the bath) was very difficult to adjust with a damaged bath/shower handle. The separate toilet had no extractor fan and is in need of an upgrade.

    The position of Les Sapins is excellent, an easy walk into the town. Lovely alpine decor and atmosphere- all very clean and cheerful.

    Stayed in August 2025

  • Reviewed: 12 May 2025

    10
    A beautiful, homey hotel. I didn't want to leave!
    • Business trip
    • Couple
    • Double Room
    • Stayed 1 night

    The only thing I didn't like was that I couldn't stay longer.

    I loved everything about this hotel - it truly was a home away from home. More and more hotels these days are going for minimalistic, modern decor, so it was a breath of fresh air to stay somewhere that felt genuinely comfortable and homey, but still ultra clean with all the amenities you would expect to find at a more modern hotel. The bed was amazingly comfy, and the hotel went out of its way to provide wonderful service. I travelled with a large group and between us, we had two large vans and two smaller mini-vans, and the hotel went out of its way to ensure we checked in easily (even though it was after check-in hours) and parked securely. Thank you so much for a wonderful stay, I would love to return for leisure so I can enjoy the town and scenery more.

    Stayed in May 2025

  • Reviewed: 23 March 2025

    8.0
    Overall nice stay but some facilities could be improved.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The pillows are really uncomfortable, with very thin and lumpy fillings that have no support at all. The toilet papers are not toilet rolls, but very thin small tissues. The hairdryer is quite outdated (a tube fixed on the wall) and difficult to use, as it has very low power (so taking longer to dry hair) but the tube gets too hot to hold quickly.

    Great location. A few minutes walk from the bus station and all the restaurants and shops. Very close to several télécabine stations and slopes. Amazing view of the mountain from the balcony. The rooms are very cosy. The shower was good with high water pressure. The lift in the hotel is very handy for luggages. Staff are very friendly.

    Stayed in March 2025

  • Reviewed: 10 March 2025

    8.0
    Gem of a hotel with fantastic staff
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    The hotel could use some modern updates throughout. It has a very homely feel and is very clean but some areas are tired. We especially felt our bathroom could be updated.

    Hotel was in a perfect location to ski in and out as well as being within walking distance of restaurants, bars, small supermarkets etc Full board was super handy with plenty of variety, fresh ingredients and tasty courses. Staff were excellent, so caring and kind. Always smiling and nothing seemed to be a problem for them. The ski boot room was easily accessible. We asked for a balcony and were able to sit out during the day watching the skiers below in the sunshine. The hotel is super quiet and we had an excellent sleep every night.

    Stayed in March 2025

  • Reviewed: 4 March 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 2 nights

    Wonderful Staff.

    Stayed in March 2025

  • Reviewed: 17 February 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location cosyness

    Stayed in February 2025

  • Reviewed: 10 February 2025

    9.0
    Great place to stay
    • Leisure trip
    • Group
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Great location and great staff

    Stayed in February 2025

  • Reviewed: 9 February 2025

    10
    Awesome team and fabulous location. Incredible value for money.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Nothing

    Everything, location, facilities and staff.

    Stayed in February 2025

  • Reviewed: 2 February 2025

    8.0
    Very good ski-in, ski-out hotel with nice Alpine atmosphere would recommend.
    • Leisure trip
    • Couple
    • Economy Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Generally very good. Breakfast was ok but not great - better eggs would have been good. Ski storage is slightly separate from the hotel but not a big issue. If you get the public bus to the town, you have to walk up the hill a little to reach the hotel.

    Great ski-in, ski-out location. Nice decor and atmosphere. Helpful staff. Nice bar area.

    Stayed in February 2025

  • Reviewed: 18 January 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 4 nights
    • Submitted via mobile

    Had to change rooms to have a room with a balcony for whole stay, although a balcony was confirmed at time of booking so we was a little disappointed although room change went smoothly.

    Location, facilities, room all great.

    Stayed in January 2025

  • Reviewed: 13 January 2025

    10
    We will be back!
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 7 nights

    Rooms could do a bit of attention & investment.

    Location to village was excellent, ski in ski out! fantastic! hotel and staff were friendly and welcoming. Hotel could do with a little touch up in places, steam room and jacuzzi were great but again need a little attention, as with the rooms. Food was first class, we had the half board and could not fault any meal we had. Overall great value for the three stars :) bit of investment could see this hotel reaching 4/5 starts.

    Stayed in January 2025

  • Reviewed: 10 January 2025

    9.0
    Perfect location, wonderful views, delicious food, we will return.
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 4 nights

    Nothing.

    Lovely comfortable room looking onto the nursery slope, great breakfast with loads of choice. The hotel is ski in and ski out with the ski lockers being adjacent the run. There’s a cosy, relaxing lounge with a log fire and fabulous views of the mountain. The restaurant served delicious local, traditional meals and had a good choice of wines. All of the staff were very friendly, helpful and looked after us very well.

    Stayed in January 2025

  • Reviewed: 28 December 2024

    8.0
    Pleasant, enjoyable familybrun hotel.
    • Leisure trip
    • People with friends
    • Double Room
    • Stayed 5 nights
    • Submitted via mobile

    Friendly staff, cosy rustic hotel and excellent lication.

    Stayed in December 2024

  • Reviewed: 11 November 2024

    8.0
    The staff was extremely friendly and welcomed us with two upgrades. Thank you
    • Leisure trip
    • Family with young children
    • Economy Double Room
    • Stayed 2 nights

    Maybe a bit more vegetables on the breakfast menu

    The staff was extremely friendly and welcomed us with two upgrades. Thank you

    Stayed in October 2024

  • Reviewed: 21 September 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Location + Helpful staff

    Stayed in August 2024

  • Reviewed: 8 August 2024

    10
    Definitely re-booking
    • Leisure trip
    • Group
    • Double Room
    • Stayed 2 nights
    • Submitted via mobile

    Authentic and utterly charming. Lovely rooms.

    Stayed in August 2024

  • Reviewed: 20 June 2024

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 1 night
    • Submitted via mobile

    Everything!

    Stayed in June 2024

  • Reviewed: 13 March 2024

    9.0
    great location with easy access to slopes and to the village
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 5 nights

    rooms were small but fine for a few days

    location was great even though there was very little snow

    Stayed in March 2024

  • Reviewed: 3 March 2024

    10
    Friendly helpful staff. Great food. Clean and cosy rooms. Great facilities for ski storage.
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 7 nights
    • Submitted via mobile

    Superb location. Very cosy and friendly, family atmosphere.

    Stayed in March 2024

  • Reviewed: 24 February 2024

    9.0
    All staff were really friendly and helpful - great location - everything about the hotel was relaxed and comfortable
    • Leisure trip
    • People with friends
    • Economy Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Relaxed family atmosphere

    Stayed in February 2024

  • Reviewed: 9 February 2024

    9.0
    Amazing would recommend to anyone- can’t believe it’s only 3 star
    • Leisure trip
    • Family with young children
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    Bathroom was a bit unclean around the edges

    Loved this hotel! Staff went out of their way to ensure our stay was amazing including organising our taxis, and even offering to drive us back to the hotel if the taxi was not possible. Room was a good size with an amazing balcony and view of the mountains. Ski storage was great and you could ski straight from the hotel which saved a lot of time. The decor was really cute and had the winter wonderland vibe we were wanting. The hamam was amazing and so good that you can book to use it privately- just what we needed after a long day of skiing. Breakfast was great and had everything we needed

    Stayed in February 2024

  • Reviewed: 22 October 2023

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night

    Perfect downtown location. Great balcony view. Lovely hot baths area. Good value for money.

    Stayed in October 2023

  • Reviewed: 17 August 2023

    10
    Great mountain retreat
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 3 nights
    • Submitted via mobile

    It's a little outdated but I think this is part of the feeling of the hotel

    Great hotel for a little mountain break. We recommend spending a little more for a balcony

    Stayed in August 2023

Showing 1 – 25

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