9.0

Reviews of Hotel Les Flocons 3 stars

9 Rue du Cairou, 38860 Les Deux Alpes, France

  • Keoma

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review
  • Manaile

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
  • Tamara

    Reviewed: 21 August 2025 · Stayed in August 2025

    Verified review

    Good location and room perfect

    Little room

    Property response:

    Thank you very much for your very positive feedback and for taking the time to share your experience. We are delighted that you liked the location and comfort of the room. We would like to clarify that our rooms, although described as «small», are actually more spacious than the mandatory minimum in our category. We do our best to combine comfort, practicality and well-being. Looking forward to welcoming you again during your next stay! Best to You The Management

    Thank you very much for your very positive feedback and for taking the time to share your experience. We are delighted that you liked the location and comfort of the room. We would like to clarify that our rooms, although described as «smal… Show more

    Hotel Les Flocons
    22 August 2025
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  • Günther

    Reviewed: 19 July 2025 · Stayed in July 2025

    Verified review

    Super breakfast 😋 Super service 👌 Good beds 🛌 Small rooms but good 👍

    A bit old bathroom, but was very nicely pointed out, but balcony

    Property response:

    Thank you for taking the time to share your experience. We are delighted that you enjoyed the breakfast, the service and the comfort of our beds. Your satisfaction is our greatest reward. Looking forward to welcoming you again! Kind Regards Manager

    Thank you for taking the time to share your experience. We are delighted that you enjoyed the breakfast, the service and the comfort of our beds. Your satisfaction is our greatest reward. Looking forward to welcoming you again! Kind Regar… Show more

    Hotel Les Flocons
    19 July 2025
  • Cira

    Reviewed: 8 May 2025 · Stayed in April 2025

    Verified review
  • Paul

    Reviewed: 4 May 2025 · Stayed in February 2025

    Verified review
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  • Stevie

    Reviewed: 2 May 2025 · Stayed in April 2025

    Verified review
  • Fiona

    Reviewed: 22 April 2025 · Stayed in April 2025

    Verified review
  • Sophie

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review

    Staff very pleasant and accommodating Breakfast very good Lounge comfortable and great space to relax Afternoon snack lovely addition Feels like a family run/boutique hotel, very welcoming

    Bathrooms need updating in line with bedroom Gluten free alternatives available (ie bread and cakes)

    Property response:

    Hello, Thank you so much for your positive and detailed feedback! We're delighted to read that you enjoyed the welcome from our team, the comfort of our communal areas and the little touches such as the afternoon snack. We do our best to offer a warm and friendly atmosphere, just like a family-run boutique hotel, and your words mean a lot to us. We also take good note of your comment about the bathrooms. This is something we are actively working on to bring them into line with the comfort of the rooms. Le petit offers many gluten-free products (eggs, ham, cheese, various yoghurts, fromage frais, fruit, etc.) as well as bread from the baker with less than 5% gluten. We look forward to welcoming you back soon! All the best, The Manager

    Hello, Thank you so much for your positive and detailed feedback! We're delighted to read that you enjoyed the welcome from our team, the comfort of our communal areas and the little touches such as the afternoon snack. We do our best … Show more

    Hotel Les Flocons
    18 April 2025
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  • Andrea

    Reviewed: 7 April 2025 · Stayed in April 2025

    Verified review

    room, friendliness, breakfast was excellent and gouter was very welcome

    the shower in the room tends to let a lot of water on the floor, it could be improved

    Property response:

    Hello and thank you very much for your review! We are delighted that you enjoyed the room, the friendliness, the breakfast and the snack. It's always a pleasure to know that our guests feel at home with us. We have taken your comment about the shower into account. Your feedback is very important to us, and we'll do everything we can to make your next experience even more pleasant. We hope to see you soon! Manager

    Hello and thank you very much for your review! We are delighted that you enjoyed the room, the friendliness, the breakfast and the snack. It's always a pleasure to know that our guests feel at home with us. We have taken your comment … Show more

    Hotel Les Flocons
    7 April 2025
  • Frederick

    Reviewed: 6 April 2025 · Stayed in March 2025

    Verified review

    Very nice hotel, nice room, good bed and cosy. Breakfast had everything you need. Very nice staff and you feel welcome. Nice salon to sit together.

    It's really a shame that you can not enjoy some evening time together in the common salon as in the evening all general areas are blocked for entrance. Especially families with children like to have some nice time in the evening together. The room/facilities are available but if you block it after 9PM then it's not really nice.

    Property response:

    Hello and thank you very much for your positive feedback! We are delighted that you enjoyed the hotel, the room, the comfort of the bed, as well as our breakfast and the warm welcome from our staff. We are sorry that the closure of our communal areas in the evening affected your experience. We are unable to leave the communal areas open as the rooms are close by, and from experience we know that noise in these areas can be a nuisance to other guests and sometimes requires us to intervene, even in the middle of the night. This is a very unpleasant situation for both guests and our staff. We hope to welcome you again for your next stay in Les 2 Alpes. Best regards The Management

    Hello and thank you very much for your positive feedback! We are delighted that you enjoyed the hotel, the room, the comfort of the bed, as well as our breakfast and the warm welcome from our staff. We are sorry that the closure of our co… Show more

    Hotel Les Flocons
    7 April 2025
  • Christian

    Reviewed: 4 April 2025 · Stayed in April 2025

    Verified review
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  • John

    Reviewed: 23 March 2025 · Stayed in March 2025

    Verified review

    Excellent breakfast

    Property response:

    Thank you very much for your feedback! We are delighted that you enjoyed our staff and breakfast. It is a pleasure to know that you had an excellent stay with us and it was a real pleasure to have you all during this beautiful week. We look forward to welcoming you back soon! Kind regards The Management

    Thank you very much for your feedback! We are delighted that you enjoyed our staff and breakfast. It is a pleasure to know that you had an excellent stay with us and it was a real pleasure to have you all during this beautiful week. We lo… Show more

    Hotel Les Flocons
    24 March 2025
  • Pattison

    Reviewed: 17 March 2025 · Stayed in March 2025

    Verified review

    Could not fault the hotel from start to finish. Emeline was great when we checked in, she explained everything clearly and even showed us to our rooms. Staff were very friendly and always had a smile. The room was cosy with a great shower and really comfortable bed. There was a great selection at breakfast, the cook your own eggs option was a nice touch! It was also a nice surprise when we found out there was cakes and tea/coffee served in the afternoon. A nice lounge area where you can relax. The boot room was spacious and each room had it's own locker. Location was wonderful, 5 minute walk to the lift and plenty of bars and restaurants in close walking distance. We would definitely return, great value. Thanks to the staff for a lovely stay.

    I can't think of anything

    Property response:

    Thank you very much for your wonderful comment! We are delighted to hear that you enjoyed your stay with us. The whole team is touched by your kind words, and we are delighted that you enjoyed the room, the comfort of the bed, as well as our services such as breakfast and afternoon tea. We always do our best to offer our guests a warm and pleasant experience. We hope to see you again very soon and once again offer you a stay that lives up to your expectations. Thank you again for your confidence and see you soon! The Management

    Thank you very much for your wonderful comment! We are delighted to hear that you enjoyed your stay with us. The whole team is touched by your kind words, and we are delighted that you enjoyed the room, the comfort of the bed, as well as o… Show more

    Hotel Les Flocons
    19 March 2025
  • Aoife

    Reviewed: 15 March 2025 · Stayed in March 2025

    Verified review
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  • Shaun

    Reviewed: 9 March 2025 · Stayed in March 2025

    Verified review

    Breakfast was really good. Plenty of choice, and they had for example non dairy milk in the huge fridge in the breakfast area. They also provided afternoon tea for when you came back to the hotel after being on the slopes all day. There is a small relaxation area with a pool table.

    Twin room was very small and not really any space to put away clothes, which meant you either had to keep them in your case or pile them up on the chair. Shower was very tiny. Barely enough room the move around.

    Property response:

    Thank you very much for your detailed feedback! We are delighted that you enjoyed your days on the slopes and the facilities in our village, as well as the breakfast and the little touches like non-dairy milk and afternoon tea. It is always a pleasure to know that our guests feel at ease after a busy day. We also note your comments about the size of the room and the shower. We are sorry that it did not meet your expectations and we will think about possible improvements to make the space more functional. However, the size of our rooms is above the minimum required for our category. We hope to have the pleasure of welcoming you again for another even more pleasant experience! Kind regards The Management Translated with DeepL.com (free version)

    Thank you very much for your detailed feedback! We are delighted that you enjoyed your days on the slopes and the facilities in our village, as well as the breakfast and the little touches like non-dairy milk and afternoon tea. It is alway… Show more

    Hotel Les Flocons
    9 March 2025
  • Dominika

    Reviewed: 26 February 2025 · Stayed in February 2025

    Verified review

    Beautyful viue, great atmosfer, very good french brekfasts

    Property response:

    Thank you very much for your review! We are delighted that you enjoyed your stay with us and it is a pleasure to know that it lived up to your expectations. We look forward to welcoming you back soon! The Management

    Hotel Les Flocons
    27 February 2025
  • Colin

    Reviewed: 26 February 2025 · Stayed in February 2025

    Verified review
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  • Rebecca

    Reviewed: 23 February 2025 · Stayed in February 2025

    Verified review

    Lovely cosy, comfy, clean room. Great shower. Kettle and coffee machine to make tea and coffee. Our room was at the back and very quiet. Lovely breakfast and afternoon snacks. Staff friendly and helpful. Lovely view from the breakfast room.

    Nothing.

    Property response:

    Thank you very much for your glowing review! We are delighted that you had a wonderful stay at Les Flocons and that you enjoyed the room, the shower and the little touches such as the kettle and coffee machine. It is a pleasure to know that you found the atmosphere calm and pleasant, and that our staff were able to meet your expectations. We look forward to welcoming you again next year. See you soon in Les Deux Alpes! The Management

    Thank you very much for your glowing review! We are delighted that you had a wonderful stay at Les Flocons and that you enjoyed the room, the shower and the little touches such as the kettle and coffee machine. It is a pleasure to know that… Show more

    Hotel Les Flocons
    27 February 2025
  • Alexander

    Reviewed: 12 February 2025 · Stayed in February 2025

    Verified review

    Amazing hotel with great stuff and cozy rooms

    Rooms were a little bit on the smaller side

    Property response:

    Thank you very much for your comment! We are delighted that you enjoyed the hotel and its location close to the ski lifts, as well as the comfort of the rooms. We take note of your comment about the size of the rooms but please note that they are larger than the minimum required for our category. We look forward to welcoming you back! Warm Regards Manager

    Thank you very much for your comment! We are delighted that you enjoyed the hotel and its location close to the ski lifts, as well as the comfort of the rooms. We take note of your comment about the size of the rooms but please note that … Show more

    Hotel Les Flocons
    12 February 2025
  • Mark

    Reviewed: 10 February 2025 · Stayed in February 2025

    Verified review

    A fantastic hotel. Very clean, in a great location and great food 👌

    Nothing

    Property response:

    Thank you very much for your feedback! 😊 We are delighted that you had an excellent stay at our hotel. We look forward to welcoming you back very soon! Warm Regards Manager

    Hotel Les Flocons
    10 February 2025
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  • Alexandra

    Reviewed: 26 January 2025 · Stayed in January 2025

    Verified review

    We loved how cozy the hotel was, the breakfast and snacks included in the price and the communal area downstairs.

    Property response:

    Thank you very much for your kind feedback! We are delighted to hear that you had a pleasant stay with us and that you appreciated the comfort of our hotel, the breakfast and the conviviality of our communal area. It was a pleasure to welcome you on your first visit to the French Alps, and we hope to have the pleasure of seeing you again on your next stay. We hope to see you soon! Warm Regards Manager

    Thank you very much for your kind feedback! We are delighted to hear that you had a pleasant stay with us and that you appreciated the comfort of our hotel, the breakfast and the conviviality of our communal area. It was a pleasure to we… Show more

    Hotel Les Flocons
    26 January 2025
  • Natalia

    Reviewed: 1 January 2025 · Stayed in December 2024

    Verified review

    Amazing place! The hotel was very cozy, in a great location. Everyone made us feel welcome and comfortable! Breakfast and snacks were really nice and tasty. Would definitely come back!

    Property response:

    Thank you very much for your enthusiastic feedback! We are delighted that you enjoyed your stay with us, from the comfort of the hotel to our breakfast and snacks. It makes us feel very welcome and comfortable. We look forward to welcoming you back on your next visit! The Management

    Thank you very much for your enthusiastic feedback! We are delighted that you enjoyed your stay with us, from the comfort of the hotel to our breakfast and snacks. It makes us feel very welcome and comfortable. We look forward to welcoming … Show more

    Hotel Les Flocons
    2 January 2025
  • Ross

    Reviewed: 30 December 2024 · Stayed in December 2024

    Verified review
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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