Reviews of The 1932 Hotel & Spa Cap d'Antibes - MGallery Collection 4 stars
5, Avenue Saramartel, 06160 Juan-les-Pins, France
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe roof top are is nice
The service in the restaurants is very poor, not greeted at breakfast or offered a drink etc, had to try and get attention if staff to get a coffee. Again very poor service at roof top restaurant, was told we weren’t allowed a drink when others were there drinking. Gym is a non starter, no decent equipment. Lifts incredibly slow and small. One day one of them was out of order so had to take the stairs or wait 10 mins for it to get to us with space as no more than 5 people can ride at a time.
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewStaff very friendly and helpful. Close to the beach, shops & restaurants. Lovely view from the roof terrace. Comfortable large bed & pillows.
The superior double room with balcony was small and the sea view was only available from the balcony looking around the corner. Bathroom mirror light not working and dust on shelves. I would have expected more for the price.
Dear Susanna, Thank you very much for sharing your detailed feedback with us. We are pleased to know that you appreciated the friendliness of our team, the comfort of the bed, and the central location of our hotel, as well as the view from our rooftop terrace. We are, however, truly sorry to read about the shortcomings you encountered regarding the room size, the view, and the maintenance details in the bathroom. Please rest assured that your comments have been shared with our housekeeping and technical teams to address these issues immediately. Your observations are very valuable to us as we continuously strive to improve our guests’ experience. We hope to have the opportunity to welcome you back and provide you with a stay that exceeds your expectations. Kind regards, Alexander Gelegs - General Manager
Dear Susanna, Thank you very much for sharing your detailed feedback with us. We are pleased to know that you appreciated the friendliness of our team, the comfort of the bed, and the central location of our hotel, as well as the view fr… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewLocation
Lack of staff They opened my door in the middle of the night and left it open. I was so scared my sons were going to run out I didn’t sleep all night. Then when I had to bring my luggage down the bell boys don’t start until 11am and had to do it myself. SHIT service.
Dear Anthony, Thank you for sharing your feedback. We are truly sorry to read about the inconveniences you experienced during your stay, particularly the incident with your room door and the lack of assistance with your luggage. Please be assured that these matters are taken very seriously, and we will investigate them carefully to prevent such situations from happening again. We do understand your disappointment; however, we kindly remind you that it is not necessary to use vulgar language when expressing concerns. We are always ready to listen and address issues with the utmost care and professionalism. Your comments will help us improve our services, and we hope you will allow us the opportunity to restore your confidence in a future stay. Sincerely, Alexander Gelegs - General Manager
Dear Anthony, Thank you for sharing your feedback. We are truly sorry to read about the inconveniences you experienced during your stay, particularly the incident with your room door and the lack of assistance with your luggage. Please b… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewLocalization and service
Dear customer, Thank you for your wonderful feedback! We’re delighted you enjoyed our location and service, and we hope to welcome you back for another great stay soon. Kind regards, Alexander Gelegs - General Manager
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGreat location and nice staff.
None
Dear William, Thank you very much for your kind words! We're delighted to hear that you enjoyed your stay with us and found the experience to offer great value for money. Your appreciation of our location and team means a lot to us. It's always a pleasure to know that our guests feel well cared for. We hope to have the pleasure of welcoming you back soon for another excellent stay in Antibes. Warm regards, Alexander Gelegs - General Manager
Dear William, Thank you very much for your kind words! We're delighted to hear that you enjoyed your stay with us and found the experience to offer great value for money. Your appreciation of our location and team means a lot to us. It's … Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewThis is our bast stay! We enjoyed everything: design, friendly stuff, location, delicious food, view from the balcony. The best stay ever!
Dear guest, What a joy to read your wonderful message! We’re truly honored to know that your stay with us was your best ever. Thank you for highlighting so many aspects of your experience — from the design and location to the delicious food and friendly staff. We’re especially happy that you enjoyed the view from your balcony, which we agree is something quite special. It was a pleasure having you with us, and we sincerely hope to welcome you back very soon for another memorable stay on the French Riviera. Warm regards, Alexander Gelegs - General Manager
Dear guest, What a joy to read your wonderful message! We’re truly honored to know that your stay with us was your best ever. Thank you for highlighting so many aspects of your experience — from the design and location to the delicious fo… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewThe room was spacious, beautiful, and comfortable. The spa experience was exceptional. The check-in was delayed, but we were able to lounge on the rooftop and enjoy a lovely lunch and swim. We were there on Bastille Day and loved watching the fireworks on the rooftop where the staff generously accommodated us despite us not having a reservation.
The hotel staff seemed inexperienced and the Rotunda (cafe) staff seemed understaffed and overwhelmed.
Dear Jacqueline, Thank you for sharing your feedback following your recent stay with us at the 1932 Hotel & Spa Cap d’Antibes. We are delighted to read that you enjoyed the comfort and elegance of your room, as well as your experience at our spa and rooftop — especially during the Bastille Day celebrations. It’s a pleasure to know that you were able to enjoy lunch and a swim while waiting for your room to be ready, and that our team made space for you to enjoy the fireworks. We do, however, sincerely regret that certain aspects of the service did not meet your expectations. Your remarks regarding our team’s level of experience and the service at the Rotunda have been shared with our department heads, and we are actively working on reinforcing our training and staffing levels to ensure a smoother and more attentive guest experience. We hope to have the pleasure of welcoming you again soon for an even more seamless stay. Warm regards, Alexander Gelegs - General Manager
Dear Jacqueline, Thank you for sharing your feedback following your recent stay with us at the 1932 Hotel & Spa Cap d’Antibes. We are delighted to read that you enjoyed the comfort and elegance of your room, as well as your experience at … Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewStunning hotel, great staff, perfect location. 10/10
Nothing - all perfect.
Dear Jessica, What a pleasure to read your kind words — thank you sincerely for this perfect 10/10 review! We’re absolutely delighted that you had such a wonderful stay and that everything, from the hotel itself to the staff and location, exceeded your expectations. Knowing that you plan to return again and again means the world to us. We can’t wait to welcome you back soon for another memorable experience at the 1932 Hotel & Spa Cap d’Antibes – your home on the Côte d’Azur. Warmest regards, Alexander Gelegs - General Manager
Dear Jessica, What a pleasure to read your kind words — thank you sincerely for this perfect 10/10 review! We’re absolutely delighted that you had such a wonderful stay and that everything, from the hotel itself to the staff and location,… Show more
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewLocation
Dear customer, Thank you very much for your comment. We are glad that you have enjoyed the location of our hotel and hope to see you very soon again at the 1932 Hotel & Spa! Kind regards, Alexander Gelegs - General Manager
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in June 2025
Verified reviewReviewed: 21 June 2025 · Stayed in June 2025
Verified reviewThe hotel manager and staff helped us have a good experience and we upgraded our stay to a suite with a pool and it was worth the money and the room was perfect. The entire staff is kind. The place is beautiful and clean. The service is excellent and the atmosphere is magical. Close to everything. The rooms are amazing, beautiful, clean, spacious, stylish and fashionable.
Dear guest, Thank you so much for your glowing review and for highly recommending the 1932 Hotel & Spa Cap d’Antibes – MGallery. We’re delighted to hear that you enjoyed your stay in one of our suites with a private pool — and that it met all your expectations. It’s wonderful to know that you appreciated the kindness of our team, the cleanliness and design of the hotel, as well as the magical atmosphere we strive to create. Your kind words are truly encouraging for all of us, and we hope to have the pleasure of welcoming you back very soon for another memorable experience. Warmest regards, Alexander Gelegs - General Manager
Dear guest, Thank you so much for your glowing review and for highly recommending the 1932 Hotel & Spa Cap d’Antibes – MGallery. We’re delighted to hear that you enjoyed your stay in one of our suites with a private pool — and that it met… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewReviewed: 9 June 2025 · Stayed in June 2025
Verified reviewThe hotel was very clean. The staff were so friendly and accommodating. The breakfast buffet was excellent.
Dear Jane, Thank you very much for your kind words! We're delighted to hear that you appreciated the cleanliness of the hotel, the friendliness of our team, and the quality of our breakfast buffet. We hope to have the pleasure of welcoming you back soon! Kind regards, Alexander Gelegs - General Manager
Dear Jane, Thank you very much for your kind words! We're delighted to hear that you appreciated the cleanliness of the hotel, the friendliness of our team, and the quality of our breakfast buffet. We hope to have the pleasure of welco… Show more
Reviewed: 29 May 2025 · Stayed in May 2025
Verified review