Reviews of Best Western Le Vauban 4 stars
19 Avenue du Festival, 66500 Prades, France
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Reviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThe breakfast was fine.... the only thing not that good was the scrambled eggs.... good pastries and good selection of coldcuts and cheeses. The staff was very friendly and had great recommendations for restaurants in the very nice town center.
The complementary towels for the pool were very small
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 31 March 2025 · Stayed in March 2025
Verified reviewThe staff were friendly and helpful. The selection at breakfast was extensive and the scrambled eggs were really fresh. The morning receptionist was really helpful with our onward travel.
Dear Alison, Thank you for your kind words! We're so glad to hear that you had a great experience with our staff and enjoyed the variety at breakfast, especially the fresh scrambled eggs. We hope to welcome you back soon! Best regards, Noémie
Dear Alison, Thank you for your kind words! We're so glad to hear that you had a great experience with our staff and enjoyed the variety at breakfast, especially the fresh scrambled eggs. We hope to welcome you back soon! Best regards… Show more
Reviewed: 30 November 2024 · Stayed in November 2024
Verified reviewReviewed: 26 October 2024 · Stayed in October 2024
Verified reviewIt was conveniently located, clean, with helpful pleasant staff, available parking, and comfortable beds. Excellent buffet breakfast!
The room was a little small and the deodorizer aroma in the hallway was too strong. The breakfast was more expensive than we would have liked, but comprehensive with delicious options.
Dear Jacqueline, Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our convenient location, the cleanliness, and our friendly and helpful team. It's great to know you found the beds comfortable and appreciated our breakfast buffet. We understand that the breakfast price can be a consideration, but we're glad you enjoyed the wide variety of choices. Your feedback is valuable to us, and we'll use it to improve our guests' experience. We hope to welcome you back soon! Warm regards, Noémie Front Desk
Dear Jacqueline, Thank you for taking the time to share your feedback! We're delighted to hear that you enjoyed our convenient location, the cleanliness, and our friendly and helpful team. It's great to know you found the beds comf… Show more
Reviewed: 1 October 2024 · Stayed in October 2024
Verified reviewVery friendly service and nice room that was very clean.
Dear Peter, Thank you for your kind feedback! We're delighted to hear that you enjoyed our warm welcome and that you found the room pleasant and very clean. We look forward to welcoming you again soon! Best regards, Noémie Réceptionniste
Dear Peter, Thank you for your kind feedback! We're delighted to hear that you enjoyed our warm welcome and that you found the room pleasant and very clean. We look forward to welcoming you again soon! Best regards, Noémie Réceptio… Show more
Reviewed: 15 September 2024 · Stayed in September 2024
Verified reviewDon't usually rate Best Westerns, but this was an exception. Nice room, good pool, excellent if slightly pricey breakfast.
Dear Chris, Thank you very much for taking the time to share your feedback, especially since you don’t usually leave reviews for Best Westerns. We are delighted to hear that you enjoyed the room, the pool, and our breakfast, even though you found it a bit expensive. We hope to have the pleasure of welcoming you back on your next visit. Best regards, Noémie
Dear Chris, Thank you very much for taking the time to share your feedback, especially since you don’t usually leave reviews for Best Westerns. We are delighted to hear that you enjoyed the room, the pool, and our breakfast, even though yo… Show more
Reviewed: 5 September 2024 · Stayed in September 2024
Verified reviewReviewed: 23 August 2024 · Stayed in August 2024
Verified reviewThe room and swimming pool
Felt that the standard of breakfast for a 4 star establishment was below standard
Dear Helen, Thank you for your feedback! We’re pleased to hear that you enjoyed the room and the swimming pool. We’re sorry to learn that the breakfast did not meet your expectations. Your comments are valuable to us, and we will take them into consideration as we work on improving our offerings. We hope to have the opportunity to provide you with a better experience on your next visit. Best regards, Noémie
Dear Helen, Thank you for your feedback! We’re pleased to hear that you enjoyed the room and the swimming pool. We’re sorry to learn that the breakfast did not meet your expectations. Your comments are valuable to us, and we will take them … Show more
Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewReviewed: 20 August 2024 · Stayed in August 2024
Verified reviewReviewed: 17 August 2024 · Stayed in August 2024
Verified reviewIt was such an easy stay and after an 8hr drive it needed to be . Room was lovely had everything you needed, including coffee making facilities, and being on the ground floor, the terrace was an additional bonus.
Whilst the staff were excellent and couldn't do enough for you, checking in took longer than it needed to, the phone rang several times, was answered and dealt with, it felt like I didn't matter, check me in and let me go to my room 5 minutes not take 2 or 3 calls and have me waiting. Apologies were made each time the phone rang.
Thank you for your feedback, and we're glad to hear that your stay was enjoyable overall, especially after your long drive. It’s wonderful to know that you appreciated the room, the coffee-making facilities, and the terrace. We sincerely apologize for the delay you experienced during check-in. While we always strive to offer attentive service to all our guests, we understand how frustrating it must have been to wait after such a long journey. Your comments are very valuable to us, and we'll review our procedures to ensure future check-ins are more efficient and seamless. We hope to welcome you back soon for an even smoother experience! Best regards, Noémie
Thank you for your feedback, and we're glad to hear that your stay was enjoyable overall, especially after your long drive. It’s wonderful to know that you appreciated the room, the coffee-making facilities, and the terrace. We sincere… Show more
Reviewed: 7 July 2024 · Stayed in July 2024
Verified reviewBreakfast was good
No dinner available both nights. Room smaller than expected
Dear Roger, Thank you for taking the time to share your feedback following your stay at our Hotel. We are pleased to hear that you enjoyed the breakfast. We strive to offer a variety of high-quality options to start the day right. We regret that you were unable to enjoy dinner on-site both evenings of your stay. We understand that this may have been inconvenient, and we are working to improve the availability of our dining services to better meet our guests' expectations. Regarding the size of your room, we are sorry that it did not meet your expectations. Best regards, Noémie Reception
Dear Roger, Thank you for taking the time to share your feedback following your stay at our Hotel. We are pleased to hear that you enjoyed the breakfast. We strive to offer a variety of high-quality options to start the day right. We reg… Show more
Reviewed: 6 July 2024 · Stayed in July 2024
Verified reviewGood place for excursions and sightseeing. Room was quite and nice. The reception was helpful
Dear Pascal, We would like to warmly thank you for your message following your recent stay at our Hotel. We are delighted to hear that you had a pleasant time and that our services met your expectations. We look forward to the pleasure of welcoming you back soon. Please do not hesitate to contact us if you have any special requests or suggestions to make your next stay even more enjoyable. Best regards, Noémie Receptionist
Dear Pascal, We would like to warmly thank you for your message following your recent stay at our Hotel. We are delighted to hear that you had a pleasant time and that our services met your expectations. We look forward to the pleasure of… Show more
Reviewed: 26 June 2024 · Stayed in June 2024
Verified reviewModern decor, opportunity to relax in the swimming pool area, superb food (both evening meal and breakfast), very friendly receptionist, short walk to the centre of the town.
N/a
Dear Malgozata, We would like to extend our heartfelt thanks for your message following your recent stay at our establishment. We are delighted to hear that you had an enjoyable time and that our services met your expectations. Your satisfaction is our top priority, and your positive feedback is a great source of motivation for our entire team. We are constantly seeking ways to improve our services and provide a memorable experience for each of our guests. We look forward to the pleasure of welcoming you back in the near future. Please do not hesitate to contact us if you have any special needs or suggestions to make your next stay even more enjoyable. Once again, thank you for your trust. Best regards, Noémie Receptionist
Dear Malgozata, We would like to extend our heartfelt thanks for your message following your recent stay at our establishment. We are delighted to hear that you had an enjoyable time and that our services met your expectations. Your satis… Show more
Reviewed: 23 June 2024 · Stayed in June 2024
Verified reviewSuperb buffet, for breakfast and dinner, accommodating and efficient staff .Best hotel of the week . Wi-Fi good. Nice pool.
Dear Chris We would like to extend our heartfelt thanks for your message following your recent stay at our hotel. We are delighted to hear that you had an enjoyable time and that our services met your expectations. We look forward to the pleasure of welcoming you back in the near future. Please do not hesitate to contact us if you have any special needs or suggestions to make your next stay even more enjoyable. Once again, thank you for your trust and loyalty. Best regards, Noémie Receptionist
Dear Chris We would like to extend our heartfelt thanks for your message following your recent stay at our hotel. We are delighted to hear that you had an enjoyable time and that our services met your expectations. We look forward to the … Show more
Reviewed: 19 June 2024 · Stayed in June 2024
Verified reviewReviewed: 8 June 2024 · Stayed in June 2024
Verified reviewReviewed: 1 June 2024 · Stayed in May 2024
Verified reviewReviewed: 29 May 2024 · Stayed in May 2024
Verified reviewLovely welcoming reception area and staff. Room and bathroom spotlessly clean, towels soft, bed so comfy and everything thought of. Grounds and pool very well cared for. Couldn't fault it at all and would certainly recommend and visit without doubt when next in area.
Nothing not to like
We sincerely thank you for taking the time to share your feedback following your recent stay at Best Western Le Vauban Prades. Your comments are extremely valuable to us, and we are delighted to hear that you enjoyed your experience. Positive feedback like yours encourages us to continue delivering high-quality service and to continuously improve our establishment. If you have any additional suggestions or remarks, please do not hesitate to share them with us. We would be happy to consider them to make your future stays even more enjoyable. We look forward to welcoming you back soon. Best regards, Noémie Réceptionniste
We sincerely thank you for taking the time to share your feedback following your recent stay at Best Western Le Vauban Prades. Your comments are extremely valuable to us, and we are delighted to hear that you enjoyed your experience. Positi… Show more
Reviewed: 28 May 2024 · Stayed in May 2024
Verified reviewToo expensive
Dear Richard, Thank you for taking the time to share your thoughts about your recent stay at Best Western Le Vauban, We are glad to hear that you found your stay good overall. We understand your concerns regarding the cost. Our goal is to provide the best value for the services and amenities we offer, and we continually review our pricing to ensure it remains competitive. However, we will take your feedback into account as we strive to improve our offerings and provide the best possible experience for our guests. If you have any specific suggestions or if there is anything else you would like to discuss, please do not hesitate to contact us directly. We value your input and would love to welcome you back in the future. Best regards, Noémie Réceptionniste
Dear Richard, Thank you for taking the time to share your thoughts about your recent stay at Best Western Le Vauban, We are glad to hear that you found your stay good overall. We understand your concerns regarding the cost. Our goal is to … Show more
Reviewed: 10 May 2024 · Stayed in May 2024
Verified reviewReviewed: 1 January 2024 · Stayed in January 2024
Verified reviewan extraordinary breakfast in quality and quantity
nothing to blame