Reviews of Chalet Hôtel Le Prieuré & Spa 4 stars
149 Allée Recteur Payot , Chamonix City Centre, 74400 Chamonix-Mont-Blanc, France
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewWorth selecting the Mont Blanc View rooms since the view is stunning. Impeccably clean hotel with very helpful staff.
Policy of check in time at 4pm. If you pay 30Euro extra, you can get earlier checkin. Since most don't, there is perhaps the odd situation that rooms are ready and yet lots of people are waiting in the lobby till it is deemed apposite to let them in. Worth knowing that the hotel van charges 35 Euro irrespective of distance.
Reviewed: 22 August 2025 · Stayed in May 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewExcellent location. Great room with fantastic view. Lovely spa with pool, sauna and steam room. Staff were very helpful especially Kate on reception.
Dear Beth, Thank you very much for your review further to your stay. We are glad to hear about your satisfaction regarding our rooms, our Spa and the professionalism of our staff. We have passed the message on to Kate ! We hope to have the chance to welcoming you again anytime soon. Best regards Tha Management
Dear Beth, Thank you very much for your review further to your stay. We are glad to hear about your satisfaction regarding our rooms, our Spa and the professionalism of our staff. We have passed the message on to Kate ! We hope to have… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewWe noticed a water refill station next to elevators, so that is convenient. The parking is tight so maneuver carefully if you park onsite. convenient location behind the major Chamonix restaurants and stores and 5 minute direct walk to lift to the mountain. We missed time going to the top of mount Blanc due to weather and made the best by visiting the ice tunnel, but did get to drive to Annecy and rent a boat. Highly recommend doing that if you have time because the water is so clean (little cool), but really beautiful and worth it. I was in the U.S. Coast Guard and have seen many bodies of water, but that lake is gorgeous and much cleaner and less crowded than lake Como for example. We also drove to Zermatt which the town was very cool, but the Matterhorn is overrated and super expensive; $850 US dollars for a family of 5!! The staff are very friendly and helpful. breakfast has a orange juice squeezing machine, so nice to actually drink real orange juice.
The family room has two bedrooms and a bunk bed including two showers but only a single toilet. that makes getting ready a long line if everybody needs to go at once. good breakfast except flies, so need to do a better job keeping them away from food areas. The carpet smelled a little so need steam cleaning.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewRooms had been updated, the lobby staff were really nice, water machine to fill bottles on each floor, coffee maker and kettle in the room, breakfast was delicious
No AC, however they did give us a fan. We were glad we also had 2 USB portable fans as that made it bearable. Heated bathroom mirror gave off lots of heat so we had to keep that door closed to keep the heat out
Dear Madam, we thank you for taking the time to share your experience. We are happy to hear about your satisfaction regarding the room you stayed in and its equipments. The mirror in the bathroom is for the steam to not stick on the glass. We would be pleased to have you back among us and we remain at your entire disposal. Best regards, The Management
Dear Madam, we thank you for taking the time to share your experience. We are happy to hear about your satisfaction regarding the room you stayed in and its equipments. The mirror in the bathroom is for the steam to not stick on the glass.… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewNeeds AC. Very hot in rooms
Dear Madam, We thank you for this comment further to your stay. We are delighted to hear about your satisfaction regarding our establishment. We also confirm the lack of AC in the rooms for environmental reasons and this equipment won't be organised in the future. Best regards, The Management
Dear Madam, We thank you for this comment further to your stay. We are delighted to hear about your satisfaction regarding our establishment. We also confirm the lack of AC in the rooms for environmental reasons and this equipment won'… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewAmazing spa facilities overlooking the mountains. Lovely staff, very comfortable room and excellent food.
Dear Madame, We thank you for this feedback further to your stay. We are delighted to hear about your satisfaction regarding the spa facilities, professionnalism of our staff and quality of the catering. Do not hesitate to contact us for a new stay among us. Best regards, The Management
Dear Madame, We thank you for this feedback further to your stay. We are delighted to hear about your satisfaction regarding the spa facilities, professionnalism of our staff and quality of the catering. Do not hesitate to contact us for a… Show more
Reviewed: 6 August 2025 · Stayed in July 2025
Verified reviewFriendly and helpful staff, comfortable room with an amazing view.
It was a bit stuffy on the first night due to it being unusually hot. We opened a window which helped but A/Cwoyld have been nice. However the other nights I stayed were not an issue.
Dear Madam, We thank you for this comment further to your stay. We are delighted to hear about your satisfaction regarding the professionnalism of our staff and the view from the room. Furthermore we inform you that fans are available at the front desk under request. Best regards, The Management
Dear Madam, We thank you for this comment further to your stay. We are delighted to hear about your satisfaction regarding the professionnalism of our staff and the view from the room. Furthermore we inform you that fans are available at t… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewLocation ! View of mont blanc couldn’t get any better, the spa was an added bonus which was also great
We stayed in a garden level room and had a door straight into the garden which led straight to the street which was great but with the door shut there is not ventilation to the room at all (no a/c) so at night you either leave the door open and unsecure or have a sticky room. Window would be a great addition or just some type of ventilation in the summer months
Dear Sir, We thank you for taking the time to share your experience further to your stay. We are delighted to hear about your satisfaction regarding the location and the equipments of the hotel. Furthermore, we inform you that fans are available at the front desk under request. Best regards, The Management
Dear Sir, We thank you for taking the time to share your experience further to your stay. We are delighted to hear about your satisfaction regarding the location and the equipments of the hotel. Furthermore, we inform you that fans are ava… Show more
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewGorgeous views of Mont Blanc. Spacious room and great access to the spa area.
Sometimes very busy reception
Dear Madam, We thank you for this comment further to your stay. We are delighted to hear about your satisfaction regarding the view, the room used and the spa facilities. We would be pleased to have you back among us and we remain at your entire disposal. Best regards, The Management
Dear Madam, We thank you for this comment further to your stay. We are delighted to hear about your satisfaction regarding the view, the room used and the spa facilities. We would be pleased to have you back among us and we remain at your … Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewRoom was excellent. Clean and spacious with excellent views of Mont Blanc. Location also very good with as you was in the centre of town in minutes. Staff were very helpful.
No complaints and will use this hotel next time I am in Chamonix.
Dear Mr Bartlett, Thank you for you great review ! We are glad to hear about your satisfaction regarding our services. We hope to have the chance to welcoming you again anytime soon. Warm regards The Management
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewHotel staff Elvin is top notch, as if I’m getting similar service from a 5 star hotel, some of the rest were, let’s just say subpar.
Other staff
Dear Sir, We would like to thank you for taking the time to share your experience further to your stay. We duly passed the word on to Elvin. Best regards The Management
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewBe transparent about parking prices upfront
Dear Sir, We thank you for this feedback further to your stay. We are delighted to hear about your satisfaction regarding our services. We do not understand your comment regarding the parking price, as it is mentionned on all websites that we charge 30 euros per night for parking and we also mention it upon check in. Best regards, The Management
Dear Sir, We thank you for this feedback further to your stay. We are delighted to hear about your satisfaction regarding our services. We do not understand your comment regarding the parking price, as it is mentionned on all websites that… Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewReviewed: 20 July 2025 · Stayed in June 2025
Verified review