Policy of check in time at 4pm. If you pay 30Euro extra, you can get earlier checkin. Since most don't, there is perhaps the odd situation that rooms are ready and yet lots of people are waiting in the lobby till it is deemed apposite to let them in. Worth knowing that the hotel van charges 35 Euro irrespective of distance.

Worth selecting the Mont Blanc View rooms since the view is stunning. Impeccably clean hotel with very helpful staff.

Stayed in August 2025

Excellent location. Great room with fantastic view. Lovely spa with pool, sauna and steam room. Staff were very helpful especially Kate on reception.

Stayed in August 2025

The family room has two bedrooms and a bunk bed including two showers but only a single toilet. that makes getting ready a long line if everybody needs to go at once. good breakfast except flies, so need to do a better job keeping them away from food areas. The carpet smelled a little so need steam cleaning.

We noticed a water refill station next to elevators, so that is convenient. The parking is tight so maneuver carefully if you park onsite. convenient location behind the major Chamonix restaurants and stores and 5 minute direct walk to lift to the mountain. We missed time going to the top of mount Blanc due to weather and made the best by visiting the ice tunnel, but did get to drive to Annecy and rent a boat. Highly recommend doing that if you have time because the water is so clean (little cool), but really beautiful and worth it. I was in the U.S. Coast Guard and have seen many bodies of water, but that lake is gorgeous and much cleaner and less crowded than lake Como for example. We also drove to Zermatt which the town was very cool, but the Matterhorn is overrated and super expensive; $850 US dollars for a family of 5!! The staff are very friendly and helpful. breakfast has a orange juice squeezing machine, so nice to actually drink real orange juice.

Stayed in August 2025

No AC, however they did give us a fan. We were glad we also had 2 USB portable fans as that made it bearable. Heated bathroom mirror gave off lots of heat so we had to keep that door closed to keep the heat out

Rooms had been updated, the lobby staff were really nice, water machine to fill bottles on each floor, coffee maker and kettle in the room, breakfast was delicious

Stayed in August 2025

Needs AC. Very hot in rooms

Stayed in August 2025

Amazing spa facilities overlooking the mountains. Lovely staff, very comfortable room and excellent food.

Stayed in August 2025

It was a bit stuffy on the first night due to it being unusually hot. We opened a window which helped but A/Cwoyld have been nice. However the other nights I stayed were not an issue.

Friendly and helpful staff, comfortable room with an amazing view.

Stayed in July 2025

We stayed in a garden level room and had a door straight into the garden which led straight to the street which was great but with the door shut there is not ventilation to the room at all (no a/c) so at night you either leave the door open and unsecure or have a sticky room. Window would be a great addition or just some type of ventilation in the summer months

Location ! View of mont blanc couldn’t get any better, the spa was an added bonus which was also great

Stayed in August 2025

Sometimes very busy reception

Gorgeous views of Mont Blanc. Spacious room and great access to the spa area.

Stayed in July 2025

No complaints and will use this hotel next time I am in Chamonix.

Room was excellent. Clean and spacious with excellent views of Mont Blanc. Location also very good with as you was in the centre of town in minutes. Staff were very helpful.

Stayed in August 2025

Other staff

Hotel staff Elvin is top notch, as if I’m getting similar service from a 5 star hotel, some of the rest were, let’s just say subpar.

Stayed in August 2025

Be transparent about parking prices upfront

Stayed in July 2025

A lot of street noise traffic at night No air conditioning

Stayed in June 2025

Check in wasn’t as efficient and fast as we would have hoped for. There was a long queue. No air-conditioning so the rooms were warm.

We stayed at Chalet Le Prieure both pre and post our Tour de Mont Blanc hike. Loved the spa which was a great way to spend a couple of hours after the hike.

Stayed in June 2025

n/a

Lovely hotel with friendly, helpful staff. Beautiful room, location close to restaurants and shops. Nice spa area.

Stayed in July 2025

The pool is too small and shallow for swimming. Also, it was rather annoying to have to wait until 16:00 to check-in, as that meant standing in a line, despite the fact that we had arrived earlier. I understand not being able to go to the room until then, but one should not need to wait to check-in.

The hotel is ideally located in the centre of Chamonix and has spectacular views on the Mont Blanc side of the building. The spa is very nice, including a hammam, hot tub, outdoor sauna and pool. The breakfast was delicious and well presented, including a very diverse selection of local goodies. The staff were professional, efficient and very welcoming.

Stayed in July 2025

No air conditioning Check in time is 4pm (late) and our room wasn’t even ready at that point. Parking is expensive

Excellent location. Has parking, but it’s a bit tight. Pool and outdoor spa area is lovely. Rooms are as advertised/ new and modern

Stayed in June 2025

nothing

Location, faclities and secure parking

Stayed in June 2025

Nothing. Maybe bar the lack of Air-Con in the rooms which has been explained re limited time of need annually, we were just there in a particularly HOT spell.

Welcoming and helpful staff. Good rooms, very comfortable in themselves. Good views from our balcony room towards the Mt Blanc direction. Great location for a short walk into central Chamonix with everything available to you. Nice small Pool for Winter or Summer use, with an outdoor garden area for Summer on deckchairs etc. Good welcoming and helpful staff. Our second time of using this hotel, fab in Winter for skiing etc, but this time during a very hot early summer spell 33-35* and the use of a Fan was vital, but no Air-Con (none in the whole area we were told, due to limited need…) and this made the night a bit more ‘uncomfortable’.

Stayed in June 2025

Friendly staff

Stayed in April 2025

Would think better fans to cool rooms in summer would help.

Location is a big plus. Staff were beyond helpful.

Stayed in June 2025

Excellent staff Excellent facilities Amazing views of Mont Blanc

Stayed in June 2025

The front lobby is tight and smelly .

Good buffet dinner and staffs are very kind

Stayed in June 2025

Room was comfortable, spa area was excellent

Stayed in June 2025