4 Rue Frédéric Mistral, 13460 Saintes-Maries-de-la-Mer, France
#44 of 46 hotels in Saintes-Maries-de-la-Mer
Guests' ChoiceBased on 40 hotel reviews
6.5Cleanliness
6.8
Comfort
6.8
Location
8.9
Facilities
6.1
Staff
7.6
Value for money
6.7
Free WiFi
6.2
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog content
Showing 1 – 25
Reviewed: 11 August 2025
Alice
ItalyThe room wasn’t pretty clean
Located in the restaurants’ avenue
Stayed in August 2025
Reviewed: 23 June 2025
Franck
FranceLA SITUATION DE L HOTEL
Stayed in June 2025
Reviewed: 16 December 2024
Goddyn
BelgiumLigging
Stayed in September 2024
Reviewed: 7 September 2024
Francesco
ItalyNice but there was just one plug to charge the phone and the internet WiFi wasn’t working…
The place looks nice very cozy
Stayed in September 2024
Reviewed: 28 August 2024
Alessandro
United StatesSimple but lovely
Stayed in August 2024
Reviewed: 14 July 2024
Carstens
South AfricaBreakfast were disappointing. Not a lot of choice and not included in price as originally thought.
Location was great. Walking to beach, market, restaurants and cinema.
Stayed in June 2024
Reviewed: 30 December 2023
Daine
Lithuaniasmall not cimfortable room. Humidity and smell. narrow staircases
location
Stayed in December 2023
Reviewed: 17 August 2023
Silvia
ItalyNo parking. It is in the pedestrian area, which is very nice, but we arrived at a very crowded area and we waited for more than half an hour to find a parking. One of the bed had sand in the bed linen and in the toilet with the loo was separated and far from the bathroom
Fantastic location
Stayed in August 2023
Reviewed: 8 July 2023
Karen
GermanyNo refrigerator in the room, very dark rooms. Beautiful plants in front of the hotel many dead ones inside, could easily be fixed
Quaint place easy walk to the beach.
Stayed in July 2023
Reviewed: 3 July 2023
Penelope
FranceNo view. The description on the website suggested there was a garden, but it was really a walk to the apartment by the side of a hedge. There was a small garden table outside with a chair which might be good for smokers.
Clean, air conditioning worked well. Beds were comfortable. Towels were provided and soap/shampoo.
Stayed in June 2023
Reviewed: 2 July 2023
James
ItalyWe did not meet the hosts at all. Luckily the restaurant in front of the hotel helped us and got us our keys.
The terrace is nice and the location is very central.
Stayed in June 2023
Reviewed: 9 May 2023
Diana
United KingdomTiny shower, which was a bit broken.
Cheap & cheerful-lovely exterior, with plants & flowers.The hotel is on the main pedestrianised street, so we had to park a few streets away.
Stayed in May 2023
Reviewed: 22 March 2023
Sue
New ZealandStairs to carry bags up, shower curtain too short, not weighted so water on floor. drinking glasses be good
Great location for bus and town and beach, quiet Easy access
Stayed in March 2023
Reviewed: 26 October 2022
Nathalie
FranceVery small bedroom and bathroom. We couldn’t open it close the shower cubicle door if the bathroom door was closed. Also the bathroom had a sliding door which kept coming off the rails (quite dangerous).
Great location. Very friendly and helpful staff.
Stayed in October 2022
Reviewed: 7 October 2022
Yuri
IsraelThe rooms were too small, and sometimes not practical. For example, room 16, which is for 3-4 persons, is just a long and narrow corridor with the following rooms (in this order): toilet, bedroom, bedroom, bathroom. Which is quite uncomfortable, especially for family with kids.
The location is great! Just at the center of town, close to all the restaurants. Cosy rooms. Fair price.
Stayed in October 2022
Reviewed: 23 September 2022
Porter
United KingdomThe hotel was characterized by a lack of effort. The corners of the room were not cleaned, the sink plug didnt work, the bedside lights were nott fixed properly, there were lenghts of wood in the wardrobe, no chrtains just net. The decor was chipped and in need of a repaint. Breakfast was souless, plenty to eat but packaged. The terrace was not clean with dirty cyshions on the chairs and so on. Just lacked diligence in every aspect, but as I said above, adequate.
The rooms were fairly good, certainly adequate. The water was hot and the bed was comfortable
Stayed in September 2022
Reviewed: 14 August 2025
Hanna
NetherlandsNo wifi in the room
I was a bit sceptical after reading all the bad reviews, but this hotel was really lovely, quiet and clean. The location is brilliant, the staff was very lovely, the room was reasonably big and cute. It is not a luxurious property, but it is a very cute hotel and it was pleasant to come back there during the day between walks and swims. It's located literally 2 min away from the beach! I requested extra towels and they gave them to me with no questions. I didn't have breakfast in the hotel, but it was nice to sit at the terrace with a cup of coffee in the morning. I will come back next year for sure!
Stayed in July 2025
Reviewed: 1 June 2025
Valerie
United States.
Beautiful!!
Stayed in June 2025
Reviewed: 16 November 2024
John
United StatesShowed up with CONFIRMED, PAID booking to find an out of business hotel straight out of a horror movie. Worst experience ever. Never again will we use Booking.com. Still NO response 4 days after.
NOTHING TO LIKE! Arrived 5pm with paid, confirmed booking only to find hotel empty and closed. Looked like something out of a horror movie. No notice, no response. Even Booking.com has been NO help! Left us stranded sleeping in our car. A total DISASTER! Never again!
Stayed in November 2024
Reviewed: 3 May 2024
Karen
United KingdomThe accommodation is very run down. Maybe Covid has affected this... but, the units, which are not in the control of staff & cleaning, are damp, mouldy, tattered and run down. They need a complete decoration overhaul. The smell of damp when entering is bad. I understand they are near the sea, but there are ways to resolve this if you wish to invest - which they should, because it could be perfect! Considering we paid only 60 euro more for 4 nights in an exceptional hotel in the same region, it was disappointing to pay the for 3 nights in comparison.
The staff. They were all lovely. As helpful as they could be considering what they are working with. They did their best to resolve the issue we had. The staff, especially the gentleman, on reception, who checked us in and was mostly whom we dealt with, as well as the room addentant/cleaning lady - they were great! Really helpful, friendly & accommodating, there was also a lady on reception one of the days we were there and she was lovely also! Cannot fault the staff in any way! They were all brilliant. The room was cleaned well despite the property's condition. The location is great.
Stayed in April 2024
Reviewed: 23 February 2024
Yves
SwitzerlandCozy little hotel in the middle of the town and near the historical cathedral. Nice breakfast (9.50 €). Friendly staff. Various restaurants at walking distance.
Stayed in February 2024
Reviewed: 30 September 2023
Natalia
RussiaEverything is nice for lovely stay.
I love the hotel. It is a traditional provence house with beautiful small terrace as a garden where you can have your breakfast. We stayed at the hotel for several years since 2007. The atmosphere is wonderful.
Stayed in September 2023
Reviewed: 27 June 2023
Hrvoje
CroatiaRooms are not like on the photos. Our room was in the basement. One of our room had bad smell and ceiling lamp almost falling. Garden view means looking at the wall and towels. It was also not nicely cleaned ex. hair in the fridge.
Close to beach, garden.
Stayed in June 2023
Reviewed: 11 June 2023
Melihov
Czech RepublicTo many mosquitoes.
Great guy on reception!
Stayed in June 2023
Showing 1 – 25
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content