Reviews of Hôtel Le Médiéval Palais des Papes 3 stars
15 rue Petite Saunerie, 84000 Avignon, France
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewThank you so much for your kind words! We are thrilled you enjoyed the location and that you consider our place a gem in Avignon. We hope to welcome you back again soon. Best Regards Médiéval's Team
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewThank you for sharing your lovely feedback! We are delighted to hear that your stay was a favorite part of your road trip through southern France especially with your teenage boys. It's always a pleasure to host families and help create memorable experiences. We hope to welcome you all back again soon! Médiéval's Team
Thank you for sharing your lovely feedback! We are delighted to hear that your stay was a favorite part of your road trip through southern France especially with your teenage boys. It's always a pleasure to host families and help create… Show more
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewAspect architectural.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewPosition is great, in the city center. Historical building, very nice common areas. Staff very welcoming. A bottle of water in the room was for free, really appreciated due to the external temperatures.
Internet only if you log in by your email. Room not well maintained and furnished, no insonorisation at all. Hairdryer was not working well (sparks when I've tried it, not used at all then). Even if nothing went wrong, I don't know if I would stay there again.
Dear customer, dear guests, Thank you for sharing your feedback following your stay at our establishment. We are delighted that you appreciated the city center location, as well as the beauty of our historic building and our common areas. Our staff does everything possible to warmly welcome our visitors, and we are happy that this was to your liking. Regarding the internet connection, it meets the standards of a 3-star establishment, with optimal accessibility when you use your email. The speed is adapted to a historic setting like Avignon, where infrastructure must sometimes reconcile heritage and technology. We take good note of your comments regarding the condition of the room and the hairdryer. Please know that we regularly carry out checks to maintain the quality of our equipment. Your observations will be forwarded to our technical department for improvements. We hope to have the opportunity to welcome you again to offer you an even more satisfying experience. Sincerely,
Dear customer, dear guests, Thank you for sharing your feedback following your stay at our establishment. We are delighted that you appreciated the city center location, as well as the beauty of our historic building and our common areas. O… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 July 2025 · Stayed in June 2025
Verified reviewGood location. Pleasant front desk staff.
I expected something spartan, but the room was poorly lit, with a sour odor. We had two rooms for our family, and in one, there was visible buildup under the toilet seat that seemed like it had accumulated over time—even after housekeeping had been through. The cleaning felt very superficial, which was disappointing.
Reviewed: 21 July 2025 · Stayed in June 2025
Verified reviewReviewed: 8 July 2025 · Stayed in June 2025
Verified reviewGreat location with excellent air conditioning. All staff were particularly friendly and helpful.
Room wasn’t particularly big, but very comfortable with everything we required.
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 3 July 2025 · Stayed in June 2025
Verified reviewThe staff were very friendly and did their best to make us comfortable. The location is excellent. I would have welcomed an elevator; otherwise, a good deal in Avignon.
An elevator
Dear Guests, We appreciate your feedback and we are glad to know you had a pleasant stay with us. However, we are a little surprised by your thoughts on the elevator, as it was put into service in our establishment three months ago. We hope to welcome you again. Kind regards, Alor
Dear Guests, We appreciate your feedback and we are glad to know you had a pleasant stay with us. However, we are a little surprised by your thoughts on the elevator, as it was put into service in our establishment three months ago. We hop… Show more
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 June 2025 · Stayed in June 2025
Verified reviewLocation, reception staff, and the kind lady helping at breakfast.
Nothing
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 22 June 2025 · Stayed in June 2025
Verified reviewLocation
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewIt's location was superb. Accessible to everything with the walls of Avignon. Abd the bonus was, a lift had been installed only weeks before!
Dear Guest, Thank you very much for your wonderful feedback! We're delighted to hear that you found our accommodation comfortable and clean, and that our location within the walls of Avignon was perfect for exploring the city. We're also pleased that the new lift made your stay more convenient. Your satisfaction means a lot to us, and we hope to welcome you back again soon for another great stay! Best regards, Reception
Dear Guest, Thank you very much for your wonderful feedback! We're delighted to hear that you found our accommodation comfortable and clean, and that our location within the walls of Avignon was perfect for exploring the city. We'r… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewLoved the location. Room was small but very comfortable and clean. The lady in reception was very kind and helpful.
Everything was perfect for me.
Reviewed: 9 June 2025 · Stayed in June 2025
Verified reviewEXCELLENT LOCATION!!!!! Staff was super nice!!!!!!!!! Room super clean.!!!! LOVE IT LOVE IT.! Superb
Dear Guest, Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you loved the location, found our staff super friendly, and enjoyed the cleanliness of your room. We're also glad you appreciated our air conditioning system; we aim to keep you comfortable during your stay. Your satisfaction truly means the world to us, and it motivates us to keep providing excellent service. We look forward to welcoming you back soon for another fantastic stay! Best regards, Ben Reception
Dear Guest, Thank you so much for your enthusiastic feedback! We’re thrilled to hear that you loved the location, found our staff super friendly, and enjoyed the cleanliness of your room. We're also glad you appreciated our air conditi… Show more
Reviewed: 8 June 2025 · Stayed in June 2025
Verified reviewThe front desk lady, who has been working for the owners for many many years was a wonderful help. She call a cab for me and kept me company while I waited for it to arrive. They are lucky to have such an enthusiastic, friendly and capable employee.
Dear Guest, Thank you very much for choosing to stay with us and for sharing your experience. We’re delighted to hear that you enjoyed the quiet location and found our reception team to be helpful and welcoming. Our staff, who have been dedicated to providing excellent service for many years, take pride in assisting our guests, and we're glad they could make your stay more comfortable. We hope you had a restful night and that your visit to Avignon was memorable. It was a pleasure hosting you, and we look forward to welcoming you back soon! Best regards, Ben Reception
Dear Guest, Thank you very much for choosing to stay with us and for sharing your experience. We’re delighted to hear that you enjoyed the quiet location and found our reception team to be helpful and welcoming. Our staff, who have been de… Show more