9.2

Reviews of Mas des Comtes de Provence 4 stars

651 CHEMIN DU MAS DE PROVENCE, 13150 Tarascon, France

  • Sally

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    Our room was very comfortable, nicely decorated and quiet. We enjoyed our light supper in the courtyard which suited us perfectly. Beautiful swimming pool. Charming friendly people.

    Nothing.

  • Florin

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    This property is not a hotel, but more like a guesthouse. Check-in is limited to a short 4-hour window (4 PM–8 PM), after which there is no staff and you are on your own. It is located outside Tarascon, in the middle of a field, near the Fibre Excellence Provence factory (linked online to water and air pollution issues) and a TGV railway. Access is difficult, on the narrow road leading to the property I had to drive through a large puddle of water under a bridge. When I arrived, there were no vehicles of other guests in the courtyard, which gave me the impression that the property was empty. At night it is in complete darkness, with no lights or security. The building and courtyard are degraded and the gravel road is lined with strange artifacts creates the feeling of a horror movie. The self check-in video only added to the frightening atmosphere, showing poorly lit stairs, odd wall paintings and a damaged door handle. I felt unsafe, decided not to stay and left immediately, even at the risk of losing the money I had already paid.

  • Gareth

    Reviewed: 18 August 2025 · Stayed in July 2025

    Verified review

    Lovely, peaceful setting in very private grounds. Friendly staff, quiet bedroom, excellent breakfast, highly recommended.

    It's a shame there is no restaurane for lunch or evening dinner. There is a cold cuts dinner option and it is fine if you're really stuck, but otherwise you have to go out.

    Property response:

    Dear Gareth, Thank you so much for your kind words — they truly mean a lot to us. We are delighted to hear that you enjoyed your stay. Your satisfaction is the greatest reward for our entire team, who strive every day to create memorable experiences for our guests. It would be a real pleasure to welcome you back to the Mas des Comtes de Provence very soon. With our warmest regards, The team at Mas des Comtes de Provence

    Dear Gareth, Thank you so much for your kind words — they truly mean a lot to us. We are delighted to hear that you enjoyed your stay. Your satisfaction is the greatest reward for our entire team, who strive every day to create memorable … Show more

    Mas des Comtes de Provence
    21 August 2025
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  • Anca

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review

    The location, the garden, everything

    The restaurant closed Mondays and Tuesday, but we were aware of that, still would have loved to dine in that wonderful garden :)

    Property response:

    Dear Anca, Thank you so much for your kind words — they truly mean a lot to us. We are delighted to hear that you enjoyed your stay. Your satisfaction is the greatest reward for our entire team, who strive every day to create memorable experiences for our guests. It would be a real pleasure to welcome you back to the Mas des Comtes de Provence very soon. With our warmest regards, The team at Mas des Comtes de Provence

    Dear Anca, Thank you so much for your kind words — they truly mean a lot to us. We are delighted to hear that you enjoyed your stay. Your satisfaction is the greatest reward for our entire team, who strive every day to create memorable exp… Show more

    Mas des Comtes de Provence
    21 August 2025
  • Mrs

    Reviewed: 6 August 2025 · Stayed in August 2025

    Verified review

    beautiful place & very helpful staff

    no negatives

    Property response:

    Dear Mrs E., Thank you so much for your kind words , they truly mean a lot to us. We are delighted to hear that you enjoyed your stay. Your satisfaction is the greatest reward for our entire team, who strive every day to create memorable experiences for our guests. It would be a real pleasure to welcome you back to the Mas des Comtes de Provence very soon. With our warmest regards, The team at Mas des Comtes de Provence

    Dear Mrs E., Thank you so much for your kind words , they truly mean a lot to us. We are delighted to hear that you enjoyed your stay. Your satisfaction is the greatest reward for our entire team, who strive every day to create memorable e… Show more

    Mas des Comtes de Provence
    10 August 2025
  • David

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    It’s quiet, well maintained countryside location, beautifully appointed air conditioned farmhouse guest rooms, cool, refreshing pool (we arrived in a sweltering 94°F after long day on motorcycles), superb attention to their guests, and lovely breakfast options. A delight from arrival to departure!

    It’s a bit tricky to find and had not been given clearer directions on how to identify the correct gate, small signage and access instructions. Have to watch out for mosquitos. They can be pesky. We also hadn’t realized that they don’t have a fully operational kitchen, so only a small selection of “shared boards” (charcuterie, for example) were available for dinner. Our choices were delicious nonetheless.

    Property response:

    Dear David, Thank you so much for your kind words — they truly mean a lot to us. We are delighted to hear that you enjoyed your stay. Your satisfaction is the greatest reward for our entire team, who strive every day to create memorable experiences for our guests. It would be a real pleasure to welcome you back to the Mas des Comtes de Provence very soon. With our warmest regards, The team at Mas des Comtes de Provence

    Dear David, Thank you so much for your kind words — they truly mean a lot to us. We are delighted to hear that you enjoyed your stay. Your satisfaction is the greatest reward for our entire team, who strive every day to create memorable ex… Show more

    Mas des Comtes de Provence
    10 August 2025
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  • Bertrand

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • Michael

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    First of all, Rebecca and Jean Luque. They made the stay a memory. Then location and the house itself. What a gem.

    Well. It was a leisure trip so I didn’t bother too much. But the WiFi can be a bit quicker.

    Property response:

    Dear Michael, Thank you so much for your kind words they truly mean a lot to both Jean Luc and me. It was a real pleasure having you with us, and we’re so happy to know your stay left you with such lovely memories. We’re especially touched by your description of the house as a “gem” — what a compliment! We also appreciate your feedback about the WiFi. We’ll definitely look into how we can improve the speed for future guests. We hope to welcome you back to Provence someday! Warmest regards, Rebecca & Jean Luc

    Dear Michael, Thank you so much for your kind words they truly mean a lot to both Jean Luc and me. It was a real pleasure having you with us, and we’re so happy to know your stay left you with such lovely memories. We’re especially touch… Show more

    Mas des Comtes de Provence
    28 July 2025
  • Viviana

    Reviewed: 26 July 2025 · Stayed in June 2025

    Verified review

    Excelente hotel boutique

    Property response:

    Dear Viviana, Thank you so much for taking the time to share your experience on Booking. We’re truly delighted to hear that you enjoyed your stay with us at the Mas des Comtes de Provence. Your kind words mean a lot to our team, and your satisfaction is our greatest reward. We hope to have the pleasure of welcoming you back again in the future! Warm regards, The Mas des Comtes de Provence Team

    Dear Viviana, Thank you so much for taking the time to share your experience on Booking. We’re truly delighted to hear that you enjoyed your stay with us at the Mas des Comtes de Provence. Your kind words mean a lot to our team, and your … Show more

    Mas des Comtes de Provence
    26 July 2025
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  • Camille

    Reviewed: 24 July 2025 · Stayed in June 2025

    Verified review

    We had an amazing stay at the Mas des Comtes de Provence. The property is gorgeous and away from big roads so it is very quiet and peaceful. Our bedroom was big and comfortable and the staff was very helpful!

    Property response:

    Dear Camille, Thank you so much for your kind and positive feedback! We are delighted to hear that you had a wonderful stay at the Mas des Comtes de Provence, and that you appreciated the peaceful atmosphere, the comfort of your room, and the quality of our hospitality. It was a real pleasure to welcome you, and we truly hope to have the chance to host you again during a future visit to Provence. Warm regards, The team at Mas des Comtes de Provence

    Dear Camille, Thank you so much for your kind and positive feedback! We are delighted to hear that you had a wonderful stay at the Mas des Comtes de Provence, and that you appreciated the peaceful atmosphere, the comfort of your room, and … Show more

    Mas des Comtes de Provence
    26 July 2025
  • Jen

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Beautiful domaine

    Check-out at 11am

    Property response:

    Dear Jen Roux, Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is the greatest reward for our team. We look forward to welcoming you again soon at the Mas des Comtes de Provence. Best regards, The Mas des Comtes de Provence Team

    Dear Jen Roux, Thank you so much for your positive review! We're delighted to hear that you enjoyed your stay with us. Your satisfaction is the greatest reward for our team. We look forward to welcoming you again soon at the Mas des C… Show more

    Mas des Comtes de Provence
    28 July 2025
  • Hannah

    Reviewed: 16 July 2025 · Stayed in July 2025

    Verified review
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  • James

    Reviewed: 1 July 2025 · Stayed in June 2025

    Verified review
  • Bernardus

    Reviewed: 30 June 2025 · Stayed in June 2025

    Verified review

    Beautiful buildings and lovely room. Close to tourist attractions.

    For a four star property there were a few things which could have been better. Although the bathroom was nice, the shower attachment on the wall was missing and hence had to hold the shower head which in the bathtub. Secondly, one would expect coffee and tea facilities in the room to be replenished daily. When I asked for extra pods I was told they did not provide them. The manager did give us two pods as we were leaving before breakfast on the last day and would miss breakfast which incidentally we had paid for and could not take advantage of. Also according to the website the food platters were available any time and anywhere. In fact they were only served for a few days a week and had to be taken on the breakfast terrace. All this was a shame as we loved the place. There maybe could have been more staff to look after guests by the pool as we were by the pool for two hours and nobody came to offer drinks etc.. the girl who was working there was charming and very helpful but she probably was stretched on her own.

    Property response:

    Dear Bernardus, Thank you for sharing your feedback. We are delighted that you enjoyed the property, the room, and our location. Regarding the in-room coffee, we provide 4 coffee capsules per person and a bottle of water upon arrival. These are not automatically replenished, but you are welcome to request more from our staff at any time. We regret that you were unable to enjoy breakfast, but please note that it is served at fixed times, and we cannot be held responsible for early departures. We have taken note of your comments about the service and will pass them along to the relevant teams. We hope to have the pleasure of welcoming you again in the future. Kind regards,

    Dear Bernardus, Thank you for sharing your feedback. We are delighted that you enjoyed the property, the room, and our location. Regarding the in-room coffee, we provide 4 coffee capsules per person and a bottle of water upon arrival. The… Show more

    Mas des Comtes de Provence
    19 July 2025
  • Austyn

    Reviewed: 29 June 2025 · Stayed in June 2025

    Verified review

    Small boutique hotel with lovely ambience and a great swimming pool

    Nothing

    Property response:

    Dear Austyn, Thank you so much for your kind words and lovely feedback – we're truly touched! We're especially happy to hear you enjoyed the pool – it's always a favorite in the summer! Thank you also for your continued loyalty. It means a lot to us to welcome you back. We truly hope to see you again next year… or even sooner! Warmest regards, Rébecca et Jean-Luc

    Dear Austyn, Thank you so much for your kind words and lovely feedback – we're truly touched! We're especially happy to hear you enjoyed the pool – it's always a favorite in the summer! Thank you also for your continued loyalt… Show more

    Mas des Comtes de Provence
    29 June 2025
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  • Maureen

    Reviewed: 13 June 2025 · Stayed in May 2025

    Verified review

    An exceptionally beautiful property. We loved our room which was very stylishly designed with a gorgeous bathroom. Very high standard of decor. The jasmine laden staircase to our room was intoxicating. Breakfast in the courtyard with the scent of jasmine was fabulous . Very warm and attentive welcome from our hosts. Pool was lovely and we enjoyed playing boules under the trees.

    Nothing

    Property response:

    Dear Maureen Thank you so much for your kind words — they truly mean a lot to us. We are delighted to hear that you enjoyed your stay. Your satisfaction is the greatest reward for our entire team, who strive every day to create memorable experiences for our guests. It would be a real pleasure to welcome you back to the Mas des Comtes de Provence very soon. With our warmest regards, The team at Mas des Comtes de Provence

    Dear Maureen Thank you so much for your kind words — they truly mean a lot to us. We are delighted to hear that you enjoyed your stay. Your satisfaction is the greatest reward for our entire team, who strive every day to create memorable ex… Show more

    Mas des Comtes de Provence
    13 June 2025
  • Sharon

    Reviewed: 29 May 2025 · Stayed in April 2025

    Verified review

    It was such a quiet and peaceful location. We enjoyed playing pétanque that was available. The rooms are spacious. The entire space has been decorated in an antique way. The host was amazing! She gave us great recommendations on where to eat (even helped us with booking the restaurant) and what to do.

    You definitely need a car to get to the accommodation.

    Property response:

    Dear Sharon, We are delighted to hear that you enjoyed your stay and appreciated both the rooms and our pétanque court. As you mentioned, having a car is highly recommended — while the Mas is just 2 km from the center of Tarascon, it is slightly set back to offer a peaceful and relaxing environment, surrounded by lush greenery. Thank you for your visit, and we hope to have the pleasure of welcoming you back soon to Le Mas des Comtes de Provence!

    Dear Sharon, We are delighted to hear that you enjoyed your stay and appreciated both the rooms and our pétanque court. As you mentioned, having a car is highly recommended — while the Mas is just 2 km from the center of Tarascon, it is sl… Show more

    Mas des Comtes de Provence
    4 July 2025
  • Danlu

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review
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  • Ella

    Reviewed: 26 April 2025 · Stayed in April 2025

    Verified review

    Amazing place with great food and very kind staff.

    Property response:

    Dear Ella, Thank you, for your kind comment and for taking the time to share your experience with us. We hope to see you again soon at the Mas des Comtes de Provence."

    Mas des Comtes de Provence
    26 April 2025
  • Seonghwan

    Reviewed: 21 April 2025 · Stayed in April 2025

    Verified review

    This elegant and serene traditional property in the South of France is truly an exceptional place to stay. What stood out most was the hotel’s thoughtful and attentive hospitality. I highly recommend it to anyone traveling near Arles. The bottle of water kindly offered before our long drive was a much-appreciated gesture and proved incredibly helpful on the road. I would love to return in the future. And the black coffee at breakfast was simply excellent.

    None

    Property response:

    Dear Ms. Seonghwan, Thank you, for your kind comment and for taking the time to share your experience with us. We hope to see you again soon at the Mas des Comtes de Provence!

    Mas des Comtes de Provence
    26 April 2025
  • James

    Reviewed: 17 April 2025 · Stayed in April 2025

    Verified review

    Amazing location, beautifully restored buildings and huge rooms

    Property response:

    James, Thank you so much for your lovely comment, . We really appreciate it and hope to see you again soon at Le Mas des Comtes!"

    Mas des Comtes de Provence
    17 April 2025
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  • Nataliya

    Reviewed: 6 November 2024 · Stayed in October 2024

    Verified review
  • Matthew

    Reviewed: 14 October 2024 · Stayed in October 2024

    Verified review

    The venue, amenities, and the room were exceptional. The open green space and pool were amazing and I can imagine how beautiful it would be for a wedding or function.

    Whilst we had a bath in the room which we requested, the shower for the room was disappointing. The shower was standing in the bath with a hand held shower head and the clasp to hold the head was too low.

    Property response:

    Dear Matthew Thank you for taking the time to share your experience, we will take advantage of the winter to improve the comfort in the bedrooms and bathrooms, we hope to see you again soon at the Mas des Comtes de Provence

    Mas des Comtes de Provence
    14 October 2024
  • Stephen

    Reviewed: 14 September 2024 · Stayed in August 2024

    Verified review

    Wonderful peaceful location. Good breakfast. Very friendly & helpful staff.

    Property response:

    Dear Stephen, Thank you for taking the time to share your experience with us, we hope to see you again soon at Mas dees Comtes de Provence

    Mas des Comtes de Provence
    15 September 2024
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