Fantastic location, friendly and helpful staff, great spot from which to explore the city. Really can’t stress enough how great the staff were- far above average and really trying to ensure guests had a positive experience.

Stayed in August 2025

No vegetal milk

Very kind and competent staff. Great breakfast, comfortable room. Parking with electric charging.

Stayed in August 2025

Cost of breakfast (the cost for identical breakfasts had been included in other hotel room stays during our time in France - note the quality of breakfasts at this hotel though is lovely), a bit intense having the hotel staff working in the room that you are due to eat breakfast in too, and the breakfast room was very quiet on the day we ate in it, so it felt quite formal and awkward. It was a shame that the lovely courtyard advertised in the pictures isn't actually somewhere that guests can sit and enjoy - I didn't realise this when I booked it as I thought it looked like a lovely outdoor calm space to have a coffee now and then, or sit in for a little while after a day out exploring. While I appreciate that the courtyard has rooms around it, allowing a couple of tables/chair for guests to sit could be a worthwhile addition. As such, there is no space in the hotel to chill, only your room as the breakfast room was only used for that and then closed off during the day (perhaps reorganise some of that breakfast room which is a lovely cool space). Also our room was very small and this wasn't expected/inferred in the pictures.

Location, cleanliness of room.

Stayed in August 2025

breakfast was awesome

Stayed in July 2025

Nothing

Loved the location Staff were super Room was very comfortable with great air conditioning

Stayed in August 2025

Our bathroom which was very big and had a separate toilet,very good but lighting poor.and there was some problems with the shower, which we were told it would be remedied

The staff were very friendly & helpful from the start. Hotel had lots of charm with our own small private outside space with 2 chairs and a table ( not expected ) just the place to sit for an evening drink before going out for dinner, Breakfast was very good with hot food as well as French continental breakfast. Would not hesitate to recommend to anyone.

Stayed in July 2025

Lovely decor.

Stayed in July 2025

missing refrigerator

very clearn room. Staff's (Raffael) service was excellent. Location in excellent, it is only 10minis walk to the castle.

Stayed in July 2025

L établissement et la situation

Stayed in May 2025

Basic rooms but perfectly pleasant

Fabulous breakfast; great location

Stayed in July 2025

it was centrally located in Chantilly. Lisa greeted us and could not be more accommodating! She showed us to our room and made sure we were settled in nicely!

Stayed in July 2025

The rooms are quiet and comfortable, the location is central without being noisy, and the staff is exceptionally friendly.

Stayed in June 2025

Free coffee would have been nice.

Front desk person (can't rember his name) was friendly and energetic and very helpful Air conditioning and tub made for a relaxing night and good sleep

Stayed in July 2025

Lovely staff, super clean and friendly, great location. Thanks!

Stayed in July 2025

Great location and lovely hotel. Nice breakfast room. Staff very helpful with directions and things to do.

Stayed in July 2025

The shower over the bath , you had to hold the hand held shower the whole time while showering. There was no mount on the wall to hold it in place. We suggested this improvement to the property, then it would be great ! 👍

The location in the centre of town & the staff . It was very comfortable, a definite boutique style hotel . The breakfast & dining room were really lovely.

Stayed in April 2025

The location, clean rooms and excellent breakfast. Also terrific staff!

Stayed in June 2025

Nothing

Location ..staff… beds .. bathrooms were all fabulous.

Stayed in June 2025

Watch your head on the dormers in the room.

Beautiful unique hotel in a wonderful area close to the chateau and horse grounds.

Stayed in June 2025

Nothing .

Lovely location and super room . Lovely breakfast and staff were very accommodating .

Stayed in June 2025

Good location on the main street yet the rooms are quiet at the back

Stayed in May 2025

Great location, lovely hotel and room, helpful friendly staff, on-site parking.

Stayed in May 2025

We had a room on the second floor in an attic space and the ceilings were low there - my husband is very tall and that made showering a little challenging for him.

The hotel is in the perfect location to visit the town of Chantilly and the chateau. Once you park your car, you can walk everywhere. The hotel is spotlessly clean and the bed and bedding were of high quality. Breakfast had all the usual options - scrambled eggs, bacon, sausage, potatoes, great pastries, cold cuts, cheeses, fruit salad, tea and coffee options. Staff were very helpful and welcoming.

Stayed in May 2025

Location and atmosphere. Beautiful decoration and great staff- breakfast was very well put together

Stayed in April 2025