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Reviews of Kyriad Genève St-Genis-Pouilly

85 Route De La Faucille, 01630 Saint-Genis-Pouilly, France

#4 of 5 hotels in Saint-Genis-Pouilly

Guests' Choice

Review score

Based on 66 hotel reviews

5.3

Score breakdown

  • Cleanliness

    5.4

  • Comfort

    5.7

  • Location

    7.1

  • Facilities

    5.5

  • Staff

    7.3

  • Value for money

    5.9

  • Free WiFi

    6.1

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Showing 1 – 25

  • Reviewed: 3 February 2025

    6.0
    Pleasant
    • Business trip
    • Group
    • Twin Room
    • Stayed 4 nights

    The room was cleaned once during the 4 days, the next day. The room is connected to another room by an internal door that is not locked, leaving items may not be safe.

    The room is normal and has enough space, the bathroom is normal, the bed is good.

    Stayed in January 2025

  • Reviewed: 19 September 2024

    4.0
    The hotel should be renovated
    • Business trip
    • Solo traveller
    • Double Room with One Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    The carpet was ruined and had stains. Some of the towels had stains. Limescale on the tap and the shower. I found three big spiders in the room, with spider webs in the corners. The room had a slight smell of smoke.

    Towels changed every day. My bed linen was clean.

    Stayed in September 2024

  • Reviewed: 7 June 2024

    6.0
    Pleasant
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    The breakfast was missing food that had run out and was not replaced. It is a bit annoying when your friends got bread but there was not any left for me even that it was an hour before the breakfast time was over.

    Simple an good enough for me. The price was ok.

    Stayed in June 2024

  • Reviewed: 26 August 2023

    5.0
    Passable
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights

    rooms could be cleaner, dirty carpet, missing fridge, toilet in the bathroom was not flushing properly + bathroom was cleaner then the room

    location of the hotel was great, next to a supermarket + free parking place directly next to the room

    Stayed in August 2023

  • Reviewed: 30 May 2023

    5.0
    You get what you pay for.
    • Business trip
    • Group
    • Twin Room
    • Stayed 3 nights

    The hotel is generally a bit run down. The bar operates out of the reception area and has little choice for non beer and wine drinkers. Carpets have seen better days as had the shower rail and door to the room. 1.4 km to the nearest bus stop.

    The price.

    Stayed in May 2023

  • Reviewed: 13 May 2023

    6.0
    Acceptable
    • Leisure trip
    • Couple
    • Double Room with One Double Bed
    • Stayed 1 night
    • Submitted via mobile

    Nothing much, it is a budget hotel, what do you expect for €75?

    The short distance from the airport whas the reason for chosing this hotel.

    Stayed in May 2023

  • Reviewed: 22 December 2022

    5.0
    Passable
    • Leisure trip
    • Couple
    • Double Room with One Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    The breakfast options are too limited. Location is great.

    Stayed in December 2022

  • Reviewed: 2 July 2025

    8.0
    It was comfortable
    • Business trip
    • Group
    • Double Room with One Double Bed
    • Stayed 9 nights
    • Submitted via mobile

    Nothing.

    Good spacious rooms, nice outside seating and the receptionist Adam or Adin, didn’t quite get his name right but he was an absolute gentleman and very helpful.

    Stayed in June 2025

  • Reviewed: 22 June 2025

    3.0
    will avoid next time.
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 4 nights

    Let down by hardware. Very dirty carpet, ordur in rooms, no toilet seat (seriuosly).

    Fiendly and helpful staff. Decent parking space. Good location.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    7.0
    ok hotel for overnight stay
    • Business trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    Reception was not really open when I arrived past midnight despite a claim of 24/7 service. After about 15 min wait, a person showed up who could help me check in.

    Ok stay considering the price.

    Stayed in May 2025

  • Reviewed: 18 July 2024

    2.0
    Check in was good and very quick. The overall look of the foyer, corridor to the rooms were grubby
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    The room was quite grubby and had a faint sweaty odour on the chair. the toilet seat was not very secure.

    We liked that we had a ground floor with access to the car park without having to go through reception to get access to our car. Access to electrical points were adequate and accessible.

    Stayed in July 2024

  • Reviewed: 17 July 2024

    8.0
    I stayed there for 8 days, place was nice, I would consider to stay in the hotel again
    • Business trip
    • Solo traveller
    • Double Room with One Double Bed
    • Stayed 8 nights

    I couldn't find a laundry room for clients (if there was one, then my bad!), my room was a bit too cold sometimes and there was no way to warm it a bit (even with AC switched off or opening the door-window when outside was really hot) and there are no small fridges in the rooms to be used by clients. It was impossible drying the clothes inside the room, and so for long period people need to look for a laundry in the nearby villages.

    The bathroom was quite large, the bed confortable and the personnel is very polite and speaks a good English. The AC was enough powerful to keep the room fresh even if outside was very hot, even using it for a few hours.

    Stayed in July 2024

  • Reviewed: 12 July 2024

    2.0
    Never again
    • Leisure trip
    • Family with young children
    • Double Room with One Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    I have travelled for years in the so called "third countries" and I have had better rooms than in this hotel; some examples: 1. the rug is extremely disgusting, it was old 10 years ago, nowadays you wouldnt find it even in a garbage dump; 2. I found a coackroach at 1am on the desk, mold in the upper part of the toilet walls, unidentifiable stains in the walls; 3. the cleaning lady refused cleaning the room, first lying that she had already cleaned it, then blaming me for coming in and out of the room several times so disrupting her duties, then excusing herself she was overworking, then suggesting I should get another room if I found a coackroach rather than cleaning the room. I was speechless for her attitude with a client and with her own responsibilities. Honestly the breakfast was very very simple and scarce, and it was the last of my complaints. I had to cut my trip short for one day, and I was actually glad I had to spend only two nights in there. Should I had to stay for three nights, I would have moved the second day to another hotel, and loose my money. Awful experience for a solo mother traveling with a small kid, or anyone with a minimum standard of service.

    The two receptionists were extremely helpful; specially the lady in the mornings/afternoons went beyond her duties by picking up food leftovers when the cleaning lady refused to clean my room. There is a supermarket and a pizza truck at a walking distance.

    Stayed in July 2024

  • Reviewed: 24 June 2024

    3.0
    Hard to find positive points
    • Leisure trip
    • Family with young children
    • Double Room with One Double Bed
    • Stayed 3 nights
    • Submitted via mobile

    Terrible smell in the room, luckily it was summer and we could have slept with windows open. The cleanliness was questionable.

    Stayed in June 2024

  • Reviewed: 5 June 2024

    1.0
    NEVER AGAIN - I WOULD RATHER SLEEP OUTSIDE
    • Leisure trip
    • Solo traveller
    • Twin Room
    • Stayed 2 nights

    The Room is Small, stinks of smoke, DUST all over the floors, in the toilet there was poo & wee marks over the walls, Air con wasn't working & i could continue but i would stay clear if you don't want to become ill

    Absolutely Nothing!!!!

    Stayed in May 2024

  • Reviewed: 20 May 2024

    1.0
    Avoid at all costs
    • Business trip
    • Group
    • Twin Room
    • Stayed 1 night

    The room stunk of cigarettes, crap and mold. Even with the window wide open, we couldn't get rid of this, the entire night. Just a terrible place to stay.

    Nothing.

    Stayed in May 2024

  • Reviewed: 29 March 2024

    7.0
    It was good value for money and it was good for on a budget.
    • Leisure trip
    • Group
    • Twin Room
    • Stayed 3 nights
    • Submitted via mobile

    There was a weird smell in the room but it went after a little bit. The restaurant didn’t offer any dietary requirement options so I found it hard as a coeliac.

    The staff at reception were really friendly and helpful. Spoke good English so it was easy to communicate. Good location in terms of transport into Geneva.

    Stayed in March 2024

  • Reviewed: 19 March 2024

    8.0
    Very good
    • Leisure trip
    • Couple
    • Double Room with One Double Bed
    • Stayed 2 nights
    • Submitted via mobile

    carpet

    price and kettle in the room

    Stayed in March 2024

  • Reviewed: 21 July 2023

    7.0
    Good
    • Business trip
    • Solo traveller
    • Double Room with One Double Bed
    • Stayed 13 nights
    • Submitted via mobile

    Room carpet is very old and not clean - it needs a major renovation to make it decent for guests to stay; no soap and shower gel in the bathroom

    The reception staff are very friendly and efficient, breakfast was good, the bed was comfortable and the location was quiet.

    Stayed in July 2023

  • Reviewed: 13 June 2023

    10
    Exceptional
    • Business trip
    • Family with young children
    • Triple Room with 1 Double bed and1 Junior Bed
    • Stayed 1 night

    All good except the public transport connectivity.

    Stayed in June 2023

  • Reviewed: 4 June 2023

    7.0
    Nice location, close to Geneva attractions
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night

    Nice location, close to Geneva attractions

    Stayed in May 2023

  • Reviewed: 1 June 2023

    2.0
    Very poor
    • Leisure trip
    • Family with young children
    • Triple Room with 1 Double bed and1 Junior Bed
    • Stayed 1 night
    • Submitted via mobile

    The hotel is rundown. The whole building is in a very poor condition. Carpet is very old and it has a very strong odour in the whole corridors. It is definitely not clean. To be honest, it needs a major renovation to make it decent for guests to stay.

    nothing

    Stayed in June 2023

  • Reviewed: 28 May 2023

    7.0
    reasonable priced hotel
    • Leisure trip
    • Couple
    • Twin Room
    • Stayed 1 night
    • Submitted via mobile

    breakfast not included

    convienient location

    Stayed in May 2023

  • Reviewed: 18 May 2023

    7.0
    Great
    • Leisure trip
    • Family with young children
    • Twin Room
    • Stayed 5 nights

    The service was excellent

    Stayed in May 2023

Showing 1 – 25

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