Reviews of B&B HOTEL Toulouse Université 3 stars
44 rue Jacques Babinet, 31100 Toulouse, France

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Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe staff were so kind i would definitely stay here againn
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLocation & electric sliding gate security - good for parking motorcycles Cheese pitza - great Breakfast Free cold water
Nothing
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewClean room, good breakfast.
AC was not operational.
Dear Guest, Thank you for taking the time to share your feedback. We hope to welcome you back to our hotel very soon! Sincerely,
Reviewed: 11 May 2025 · Stayed in May 2025
Verified reviewReviewed: 22 January 2025 · Stayed in January 2025
Verified reviewReviewed: 16 January 2025 · Stayed in January 2025
Verified reviewThe room was very clean and very quiet. I did not have breakfast, but I had pizza in their restaurant and it was quite good. And it seemed safe. Very convenient to the highway.
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewNext to the métro station , which is great
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,
Reviewed: 1 November 2024 · Stayed in October 2024
Verified reviewI stayed 7 days .. at the very begining I did like it very much .. seems very clean but on my 3rd day I found a very big spider in the roof .. I called them to remove it but the guy lost it .. it desapeared so I insisted on not staying in that room .. he did change the room for me twice at 3 a.m .. because the second room was quite dirty the 3rd one was fine .. so over all it was kind of a nice stay .. never come back ..
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it'… Show more
Reviewed: 5 October 2024 · Stayed in September 2024
Verified reviewReviewed: 21 September 2024 · Stayed in September 2024
Verified reviewReviewed: 17 September 2024 · Stayed in August 2024
Verified reviewComfortable and clean room. Very easy access to city centre using the trams.
Hello Antony, We are delighted that you enjoyed your stay at the B&B Toulouse Université. Customer satisfaction is our priority and it's always a real pleasure to read encouraging comments like yours. The whole team looks forward to welcoming you again soon! Reception Team
Hello Antony, We are delighted that you enjoyed your stay at the B&B Toulouse Université. Customer satisfaction is our priority and it's always a real pleasure to read encouraging comments like yours. The whole team looks forwa… Show more
Reviewed: 1 September 2024 · Stayed in August 2024
Verified reviewReviewed: 18 August 2024 · Stayed in August 2024
Verified reviewThe front desk staff was extremely kind and helpful.
We would have appreciated to have body lotion and tissue paper in the bathroom.
Dear Customer, We thank you for taking the time to comment on your stay. We are sorry to see that you did not have certain equipment that you undoubtedly should have; Next time we advise you to talk to reception about it: our receptionists will be happy to help you. We apologize all the same and look forward to seeing you again soon. Sincerely, the Ibis Toulouse University team
Dear Customer, We thank you for taking the time to comment on your stay. We are sorry to see that you did not have certain equipment that you undoubtedly should have; Next time we advise you to talk to reception about it: our receptionists… Show more
Reviewed: 11 August 2024 · Stayed in August 2024
Verified reviewClosed parking
Dirty sink and bathtub
Reviewed: 29 June 2024 · Stayed in June 2024
Verified reviewReviewed: 11 June 2024 · Stayed in May 2024
Verified reviewThe staff at the main entrance were friendly and did their best to help.
The restaurant was closed on the weekend. The staff were overwhelmed at breakfast time: They were unable to replenish the open buffet quickly enough. My room was not cleaned and the towels were not changed on the second day despite me having confirmed that I wished for them to do so upon my arrival. The TV did not work and I had to wait 24 hours for the repair.
Good morning, We are delighted to have feedback on your stay. Concerning the small inconveniences that you encountered. Please note that the restaurant is open from Monday to Friday (indicated on the site and on Google), to eat there are two restaurants close to our hotel, 100m each. You could just as easily have a meal delivered to you, we would have been delighted to help and advise you. We are also 7 minutes walk from the first metro station, which goes directly to the city center (10 minutes). We are sincerely sorry for everything, we hope you understand the exceptional nature of it all. We hope to see you again for a future stay. Looking forward to it Camille Catering manager
Good morning, We are delighted to have feedback on your stay. Concerning the small inconveniences that you encountered. Please note that the restaurant is open from Monday to Friday (indicated on the site and on Google), to eat there are … Show more
Reviewed: 3 February 2024 · Stayed in February 2024
Verified reviewThe staff were very friendly, the room was clean with a big TV. The breakfast was excellent. We were in Toulouse for the night before an operation at Medipole. Very convenient. Secure car park too.
Dear Stephanie We very much appreciate your comments regarding your stay at the hotel Ibis Toulouse Université It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Toulouse Université
Dear Stephanie We very much appreciate your comments regarding your stay at the hotel Ibis Toulouse Université It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback wi… Show more
Reviewed: 21 October 2023 · Stayed in October 2023
Verified reviewIt was very clean and friendly staff
Surprise city tax
Reviewed: 31 August 2023 · Stayed in August 2023
Verified reviewReviewed: 2 August 2023 · Stayed in July 2023
Verified reviewSuper great breakfasts, including gluten free.
Mosquitoes in the room. The windows don't have mosquito screens.
Hello, Thank you for your feedback! We are delighted that you had a pleasant stay! Hope to see you again soon! Camille
Reviewed: 5 July 2023 · Stayed in July 2023
Verified reviewGreat friendly staff. Great breakfast
Location. The location was not easy to find. The area was quite run down. It had seen better days.
Reviewed: 1 July 2023 · Stayed in June 2023
Verified reviewReviewed: 13 April 2023 · Stayed in April 2023
Verified review