Reviews of ibis Chartres Ouest Luce 3 stars
2, impasse du Perigord, Lucé, 28110 Chartres, France
#21 of 24 hotels in Chartres
Guests' ChoiceReview score
Based on 201 hotel reviews
7.4Score breakdown
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Cleanliness
7.6
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Comfort
7.5
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Location
7.7
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Facilities
7.1
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Staff
8.6
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Value for money
7.6
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Free WiFi
7.8
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Reviewed: 20 August 2025
Elizabeth
United Kingdom40 reviews2 helpful votes6.0Pleasant- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Very old and tired looking hotel
Friendly staff
Stayed in August 2025
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Reviewed: 9 August 2025
Richard
United Kingdom3 reviews8.0“Good.”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The bed was a little too firm for me. Upgradeable TV services.
The dumb porters (carts) I could use to transport my luggage to my room. Reception was friendly, personable and professional.
Stayed in July 2025
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Reviewed: 5 August 2025
Sally
France12 reviews7.0“Good location”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Really tired and smelled a bit musty in the room. Staff did tell us it is due to be refurbished soon.
Great location, easy to find. Secure parking. We ate at the restaurant. Although the menu is quite small, we had the dish of the day which was delicious.
Stayed in August 2025
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Reviewed: 28 July 2025
Ian
Jersey25 reviews7.0“Ok, for a stop over! I”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
We've stayed many times in Ibis Hotels. This one gave us the worst breakfast experience! We arrived for breakfast at 09.00. There was barely any food out? No bread - Crossiants - only a few pieces of ham, cheese, etc. When it was finally replenished, it was undercooked One coffee machine was out of service. Very disappointing!!!!!
Good outside seating area. Restaurant/Bar available. Very friendly and helpful staff. Good size car park.
Stayed in July 2025
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Reviewed: 12 July 2025
John
United Kingdom11 reviews7.0“Adequate”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Staff more proactive on arrival and coffee/drink facilities in room also towels too small and no hand towel in bathroom
Did not have breakfast and location a little move remote than I expected
Stayed in July 2025
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Reviewed: 1 July 2025
Anthony
United Kingdom22 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Convenient location for stop over. Reasonable choice of food and drinks in the restaurant
Stayed in July 2025
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Reviewed: 30 June 2025
Paul
Spain19 reviews1 helpful vote8.0Very good- • With a pet
- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
Food very good.
Stayed in June 2025
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Reviewed: 24 June 2025
Steven
United Kingdom24 reviews1 helpful vote7.0“All good”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Evening meal menu a little limited
Easy to find and clean and staff friendly.
Stayed in June 2025
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Reviewed: 9 June 2025
Frances
United Kingdom8 reviews7.0“Ok but have stayed in better for same price”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
I have stayed before and notice that the furnishings are tired- windows have big marks Rooms are well used Breakfast not the same quality as before
Good value
Stayed in June 2025
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Reviewed: 14 May 2025
Mark
United Kingdom1 review8.0“Convenient good value overnight midway through France.”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Bathroom not cleaned well, whiskers on floor between sink and bath.
Secure parking, good location, Comfortable bed, good shower and pleasant breakfast
Stayed in May 2025
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Reviewed: 8 May 2025
Donnelly
United Kingdom4 reviews8.0Very good- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
No evening food.
Good location.
Stayed in May 2025
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Reviewed: 13 April 2025
William
United Kingdom6 reviews6.0“Lovely staff but needs a revamp.”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Broken hairdryer.
Access to main highway.
Stayed in April 2025
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Reviewed: 27 January 2025
Jmvarley
United Kingdom29 reviews1 helpful vote7.0“Pleasant stay. Check restaurant opening times”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Sadly the restaurant was closed and we arrived early evening in rather rainy blustery weather and the person on duty had o idea of neighbouring restaurants, so we had to drive around to find something
That it was within distance for us to dine out travels the next day on the autoroute
Stayed in December 2024
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Reviewed: 4 January 2025
Mairi
France2 reviews6.0“Comfortable bed but otherwise disappointing”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
I was very disappointed that the restaurant was closed ( though the hotel had informed me of this ), also the secure parking was not locked as has always happened on previous visits ( and is an attraction ), and the room was not as clean as previously. The floor had not been vacuumed, or at least not to have been.
We have stayed many times and like the location. The beds are extremely comfortable. The rooms are small but adequate. The receptionist was very pleasant.
Stayed in January 2025
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Reviewed: 6 November 2024
Peter
United Kingdom2 reviews7.0“Disappointing”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
As above
Hotel great and good value. My only complaint was the bar and restaurant was not open the evening we arrived. If the hotel did not offer these facilities I would not have booked. We have stayed when bar and restaurant were open and all great! I do not thionk its acceptable for you to close due to your low booked numbers. After a long journey all we required was shut!
Stayed in November 2024
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Reviewed: 5 November 2024
Jayne
United Kingdom10 reviews7.0“Comfortable hotel, friendly helpful staff, good breakfast.”- • Leisure trip
- • Family with young children
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
I had a none refundable booking. Received an email several hours after booking to advise that the restaurant was closed. An on-site restaurant was one of the reasons for choosing this hotel
Good location. Comfortable room, friendly staff.
Stayed in November 2024
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Reviewed: 14 October 2024
Brenda
France1 review7.0“Ok”- • Leisure trip
- • Solo traveller
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
Would have liked a drink. But restaurant closed and no room facilities
Stayed in October 2024
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Reviewed: 23 September 2024
Jeremy
United Kingdom82 reviews14 helpful votes7.0“Conveniently located and better than adequate for overnight stay to break journey”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
While good to have restaurant on-site, quality of food was only "ok" and no real options within walking distance, otherwise all good
Good location for overnight break in travel from Calais to south, easy to find just off main Chartres ring-road. Staff very welcoming, convenient having bar and restaurant on-site. Facilities and room about what you'd expect, certainly more than adequate for an overnight stay. Secure on-site parking a real positive.
Stayed in September 2024
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Reviewed: 30 August 2024
Stephen
United Kingdom9 reviews6.0“The hotel was fine with good basic facilities but let down by the receptionist who, without telling me double charged me”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
The receptionist charged my credit card without telling me
Good location, comfortable and nice breakfast
Stayed in August 2024
-
Reviewed: 30 August 2024
Basharat
United Kingdom12 reviews8.0“Good stopover hotel for day trip into Chartres. Friendly staff.”- • Leisure trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Secure Parking.
Stayed in August 2024
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Reviewed: 28 August 2024
Marilyn
United Kingdom2 reviews7.0“It was fine. I would stay there again but not necessarily a first choice”- • Leisure trip
- • Solo traveller
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
I was disappointed with the dinner. The chicken seemed fairly poor quality and bland. The crème brûlée was nice.
It was clean and the staff were friendly and helpful
Stayed in August 2024
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Reviewed: 26 August 2024
Philip
United Kingdom4 reviews8.0“Very comfortable”- • Leisure trip
- • Couple
- • Standard Double Room
- • Stayed 1 night
- • Submitted via mobile
The signage to exit the complex car park
Great breakfast
Stayed in July 2024
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Reviewed: 21 August 2024
Patricia
France27 reviews2 helpful votes7.0“Good value for money”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Would have liked more fresh fruit and more choice of yoghurt
Breakfast was adequate. Croissants etc very good
Stayed in August 2024
-
Reviewed: 10 August 2024
Anthony
United Kingdom10 reviews2 helpful votes6.0“Disappointed with the hotel condition having stayed in IBIS in Bristol but bed was clean, staff were friendly.”- • Leisure trip
- • Couple
- • Standard Twin Room
- • Stayed 1 night
- • Submitted via mobile
Carpet in 125 were very badly stained. Curtain was hung off rail. Walls done in 1990’s stippled effect.Room needs a refurb Corridors and reception also need refurb
Staff good, parking very good, quiet area.
Stayed in August 2024
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