Reviews of Hostellerie Le Roy Soleil

Greeting of customers appalling waited for 30 minutes at reception Asked for a room with bath and a very kind gentleman accommodated but the receptionist was very very rude

No aircon mini fridge empty no bath robes as stated We were checking out this location for a family wedding wanted to experience it first hand but after the rudeness of the lady we felt uncomfortable and wouldn’t even use the Resturant

Lovely few days with my friend attending a birthday celebration nearby. Staff are lovely, friendly and helpful. Likes our room, which had a main bed, plus mezzanine with additional beds. Pool is lovely and a great way to start the day. Had not realised we had breakfast included. It's buffet style and good.

No issues.

nothing

reception staff was stone faced, not an ounce of friendliness or welcoming about them. i apparently was the only guest in the hotel when i checked in, staff did not inform me whether the restaurant was open or not. the room was exceedingly basic, only a very deep tub in the bathroom, not combination shower. nearly killed myself trying to get out of the deep and slippery tub, there were no support handles. the filter in the faucet of the sink was crying out for replacement it sprayed water all over the counter. the " hair dryer " was and ancient model, just pathetic that this was still in the bathroom. no efforts were made to provide a 2025 model hair dryer. bed was uncomfortable, mattress was very hard, seemed like a piece of plywood. the bed was made in my room the next day despite there being a " DO NOT DISTURB " sign on the door handle. there were signs some repairs had been started but not finished nor the cleaning after.

The location was great. We were only there for one night!

As we parked next to two abandoned cars one covered in pine needles the other with flat tires I knew the attention to detail on the advertised photos was staged! It went steadily downhill from there. The manager (a very grumpy tired old woman) eventually arrived at the reception. Without a smile, hello or welcome we were told to follow her. I was travelling with my sister and mother (83 yrs old) we had booked to deluxe doubles. We walked to the end of the property past abandoned remains of past weddings fabric half wrapped around gazebos, dead lavender bushes in pots the lined a pathway. We arrived at what was clearly the breakfast, dining area. It too was in total disarray. Half cleared tables towels stacked on chairs. A large painting resting sideways on the floor in front of a fireplace (I am an art dealer and is intensely dislike seeing artworks mistreated!!!!) the speechless work mule headed up stairs that were too steep from my mother so I sat her down and my sister went up. She tried to explain that my mother couldn’t make it up the stairs. She insisted she had no other rooms! My mother and I waited whilst my sister and accomplished tv produced went to battle! After too long my sister returned with towels saying we had been moved to a ground floor room. The previous guests had only just left at 3pm and we could put our self carried bays in the room go out and return to it later in the evening! It was clear we wouldn’t be eating here that night!!! The room was a disgrace. Filthy. Smelly and very very worn out. This trip had been at my mother’s request. She is steadfastly a franco-file. She adored the luberon valley and wanted to say good bye. This hotel was a total disaster. Run by Miss Havisham who is too old too tired to care about anything. If she’s staff fire her if she’s the owner SELL!!! Thankfully we are a glass half full family so we saw the humour in it.

The concierge lady was really warm and helpful The chef of restaurant was amazing

The location was perfect for my husband and I traveling through the Lubéron region on foot. We were met by exceptionally kind and compassionate caregivers with the best meal we’ve had in France! The garden and our room was a welcome retreat after our long day of hiking! Merci and bravo!! 💗

Wonderful reception area, welcoming reception and very pleasant stay.

One suggestion, the outside door was very dark at night.

Breakfast is very expensive

Beautiful area

No hot water, no staff to tell at front desk or employees working