Reviews of Hôtel Le Parc - La Table de Franck Putelat 5 stars
80, chemin des Anglais, 11000 Carcassonne, France
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in June 2025
Verified reviewStunning location and accommodation
We booked on booking.com purely because of the Michelin starred restaurant. However we were not made aware throughout the booking process that it was closed on Sundays and this was only flagged on completion of the booking. When I asked to cancel, I was made aware there were no refunds available upon cancellation. I was very disappointed in this.
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewFabulous staff who were super friendly and helpful. Amazing dinner and the breakfast was fantastic. Room was beyond expectations!
Thank you so much for your wonderful review! We’re truly delighted to hear that you enjoyed your stay — from the exceptional dinner and fantastic breakfast to the comfort of your room and the service of our dedicated team. Your kind words mean a great deal to us, and we hope to have the pleasure of welcoming you back soon for another memorable experience.
Thank you so much for your wonderful review! We’re truly delighted to hear that you enjoyed your stay — from the exceptional dinner and fantastic breakfast to the comfort of your room and the service of our dedicated team. Your kind words … Show more
Reviewed: 24 July 2025 · Stayed in June 2025
Verified reviewReviewed: 13 July 2025 · Stayed in July 2025
Verified reviewRestaurant
The hotel only offers rooms. The outdoor areas are always closed. Accessible only during the limited hours the restaurant is open.
Thank you for taking the time to share your feedback. Your input is valuable and helps us consider possible adjustments to offer our guests even more comfort and freedom throughout their stay. We hope to have the opportunity to welcome you again and provide you with an even more complete and satisfying experience.
Thank you for taking the time to share your feedback. Your input is valuable and helps us consider possible adjustments to offer our guests even more comfort and freedom throughout their stay. We hope to have the opportunity to welcome you … Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe hotel is in an excellent location walking distance to the castle. Very quiet and serene area. The staff is cery polite and friendly. The room was very nice and spacious. It loved the restaurant, the decoration but because we have stayed only one night we didnt find the time to go for dinner but am sure it should have been very nice.If i would ever go again to cascarsone i would definetly stat there again.
Thank you so much for your kind and positive comment. We’re delighted that you enjoyed the hotel’s prime location, the peacefulness of the neighborhood, as well as the comfort and spaciousness of your room. We place great importance on the welcome and well-being of our guests, and it’s truly a pleasure to know that you appreciated the kindness of our team. We sincerely hope to have the pleasure of welcoming you again on a future visit to Carcassonne—and next time, we’d be thrilled to introduce you to the cuisine of our restaurant.
Thank you so much for your kind and positive comment. We’re delighted that you enjoyed the hotel’s prime location, the peacefulness of the neighborhood, as well as the comfort and spaciousness of your room. We place great importance on the … Show more
Reviewed: 17 June 2025 · Stayed in June 2025
Verified reviewClean, modern and comfortable.
Would prefer a door into the bathroom.
Thank you very much for your feedback! We’re delighted that you found our rooms clean, modern, and comfortable. Your satisfaction is our top priority. We have taken note of your suggestion regarding a door separating the bedroom from the bathroom. Your feedback is valuable, and we will look into this possibility to further improve the comfort of our rooms. We would be happy to welcome you again for an equally pleasant stay.
Thank you very much for your feedback! We’re delighted that you found our rooms clean, modern, and comfortable. Your satisfaction is our top priority. We have taken note of your suggestion regarding a door separating the bedroom from the ba… Show more
Reviewed: 10 June 2025 · Stayed in June 2025
Verified reviewPerfect location, just 10 minutes walk from the old cite. The breakfast was sensational. Beautiful attention to detail and a lovely touch being able to have you breakfast in your room on your terrace. If you come to Carcassonne you must stay here!
Nothing
A big thank you for your enthusiastic feedback! We are delighted that you enjoyed the hotel's location, just a 10-minute walk from the old town, and that our breakfast lived up to your expectations. We take great care in offering moments of comfort and enjoyment to our guests, and it is truly rewarding to know that you appreciated the opportunity to enjoy your breakfast on your private terrace. Thank you so much for your recommendations. We would be honored to welcome you again on your next visit to Carcassonne.
A big thank you for your enthusiastic feedback! We are delighted that you enjoyed the hotel's location, just a 10-minute walk from the old town, and that our breakfast lived up to your expectations. We take great care in offering moment… Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewOur room was quiet and the jacuzzi on our terrace was lovely and very private , relaxing and peaceful.
It was small and welcoming and all about the food. Our breakfast in our room was perfect .
Thank you so much for this wonderful feedback! We’re thrilled that your room was quiet and that you were able to fully enjoy the private jacuzzi on your terrace. We’re also very pleased that the in-room breakfast met your expectations. We put special care into offering our guests a perfect culinary experience, and it’s truly rewarding to know that you enjoyed it. Thank you again for your kind words. We look forward to welcoming you back very soon for another moment of relaxation and fine dining.
Thank you so much for this wonderful feedback! We’re thrilled that your room was quiet and that you were able to fully enjoy the private jacuzzi on your terrace. We’re also very pleased that the in-room breakfast met your expectations. We p… Show more
Reviewed: 24 May 2025 · Stayed in May 2025
Verified reviewWe enjoyed our stay at this Beautiful Hotel.We were greeted on arrival by a friendly member of staff who checked us in and showed us to our room.We had booked the Junior suite which was fantastic. The size of the room and the layout made our stay super comfortable. The most special experience was having breakfast in our room on the balcony .The breakfast was wonderful with lots of choice ordered through their app. We also loved the location ten minutes to the Town. Unfortunately didn't get time to sample the food in the La Table de Franck Putelat which looked amazing .
A heartfelt thank you for your wonderful feedback! We are thrilled that you enjoyed your stay at our hotel and that the Junior Suite met your expectations. We’re also pleased to hear that the service upon arrival and the comfort of the room helped make your stay pleasant and relaxing. Having breakfast on the balcony is indeed a special experience, and we’re delighted that you appreciated it. It’s also very rewarding to know that you found the location convenient for exploring the city. We sincerely hope you’ll have the opportunity to experience the exceptional cuisine at La Table de Franck Putelat during your next visit, as it promises to be a true moment of gastronomic pleasure. Thank you again for your trust and kind words — we would be delighted to welcome you back for another memorable experience.
A heartfelt thank you for your wonderful feedback! We are thrilled that you enjoyed your stay at our hotel and that the Junior Suite met your expectations. We’re also pleased to hear that the service upon arrival and the comfort of the room… Show more
Reviewed: 30 April 2025 · Stayed in April 2025
Verified reviewReviewed: 20 April 2025 · Stayed in April 2025
Verified reviewStaff extremely welcoming and helpful
A wee bit cold in bed: could have done with a heavier duvet
Hello, We are glad to know that your stay was as pleasant as you expected. All our team is doing its best to make your experience unique and unforgettable. We regret that you didn't ask for another duvet for your bed, we would have been happy to accommodate your request. Waiting to welcoming you for your next trip in Carcassonne !
Hello, We are glad to know that your stay was as pleasant as you expected. All our team is doing its best to make your experience unique and unforgettable. We regret that you didn't ask for another duvet for your bed, we would have been… Show more
Reviewed: 6 April 2025 · Stayed in April 2025
Verified reviewAmazing attention to detail
Nothing
Hello, We are glad to know that your stay was as pleasant as you expected ! All our team is doing its best to make your experience unique and unforgettable. Waiting to welcoming you for your next trip in Carcassonne !
Reviewed: 3 April 2025 · Stayed in March 2025
Verified reviewWonderful spot and just a short walk to the walled city. The breakfasts were amazing and our special dining experience of the chefs six course meal was excellent.
Hello, We are pleased to know that you enjoyed your stay in our hotel! All our team is doing its best to make your experience a unique moment, at the hotel and at the restaurant. Waiting to welcoming you for your next trip in Carcassonne !
Reviewed: 10 November 2024 · Stayed in November 2024
Verified reviewWell presented hotel with lovely natural touches. Good location. Unique in many ways but felt comfortable and familiar too. Well behaved dogs welcomed and only €10 per night and free parking.
Hello, We are pleased to know that you enjoyed your stay in our hotel ! All our team is doing its best to make your experience a unique moment, at the hotel and at the restaurant. Waiting to welcoming you for your next trip in Carcassonne !
Reviewed: 5 November 2024 · Stayed in October 2024
Verified reviewWe loved everything about this place. Beautiful interior design, the little complimentary pastries, huge and delicious breakfast served in the room for no extra charge and, of course, the hot tub. Staff were friendly and really helpful. We didn't eat in the restaurant but it looked beautiful. A bit off the beaten track so away from the hustle and bustle of the historic centre but within walking distance of it - best of both worlds for us. We would stay here again in a heartbeat.
Everything was perfect.
Hello, We are pleased to know that you enjoyed your stay in our hotel ! All our team is doing its best to make your experience a unique moment, at the hotel and at the restaurant. Waiting to welcoming you for your next trip in Carcassonne !
Reviewed: 3 November 2024 · Stayed in October 2024
Verified reviewThe hotel was absolutely beautiful. A ten minute walk from the ancient city , ideally located in a quiet area , secure off road parking . The room was comfortable and stylish and the outdoor terrace was amazing - large with hot tub . The reception staff met us as we got out of the car and showed us to the room . After explaining the features of the room , including the electronic blinds , she brought us a lovely welcome drink to have with the fruit , biscuits and chocolates that were waiting in the room . The little details and touches are what makes this hotel feel truly 5 star . Breakfast was delicious and lots of choice and again the staff were very attentive and friendly . Breakfast could be taken in the restaurant or in your room . We tried both . We ate at the 2 Star Michelin restaurant on one evening , which was a fantastic experience . The food and service were amazing and it was nice to meet Chef . A massive plus for us was this hotel is dog friendly and they welcomed our little dog .
Nothing - the hotel was perfect
Reviewed: 27 October 2024 · Stayed in September 2024
Verified reviewReviewed: 26 October 2024 · Stayed in October 2024
Verified reviewLuxurious and stylish decor. Very comfortable. Attentive staff. Excellent stay.
Not able to have a simple meal.
Hello, We are glad to know that your stay was as pleasant as you expected ! All our team is doing its best to make your experience unique and unforgettable. Waiting to welcoming you for your next trip in Carcassonne !
Reviewed: 24 October 2024 · Stayed in October 2024
Verified reviewUnfortunately only had one night at this beautiful hotel..clean with a relaxing hot tub , comfortable, 10 minute to walk into old town, and a fabulous breakfast delivered to your room
Nothing
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewWell appointed with all the toiletries one needs and big shower. Very nice bed room with great outside sitting area attached. Friendly staff and many extra attentions to make you feel welcome and special. The breakfast was fantastic!
Nothing
Reviewed: 18 October 2024 · Stayed in October 2024
Verified reviewBeautiful, stylish, modern, comfortable, great location. Nice patio. The restaurant is off the charts amazing.
Not much, the shower is partially enclosed so there’s some unavoidable splashing, but that’s not uncommon in France.
Hello, We are pleased to know that you enjoyed your stay in our hotel ! Waiting to welcoming you for your next trip in Carcassonne !
Reviewed: 21 September 2024 · Stayed in September 2024
Verified reviewAbsolutely incredible stay at Hotel Le Parc possibly the best place we’ve ever stayed. Staff are super friendly and helpful. The room was a junior suite with plenty of room and a large sitting area as well as an am balcony which we ate breakfast on every morning. The breakfast was plentiful and you order your own the evening before. Sheep yogurt with fruit was very tasty in fact everything about this hotel is first class. Definitely a place for special occasions as it’s not cheap however, it is worth every penny.
Nothing.
Hello, We are glad to know that your stay was as pleasant as you expected ! All our team is doing its best to make your experience unique and unforgettable. Every detail is important to enjoy at best and at most comfortable your stay. Waiting to welcoming you for your next trip in Carcassonne !
Hello, We are glad to know that your stay was as pleasant as you expected ! All our team is doing its best to make your experience unique and unforgettable. Every detail is important to enjoy at best and at most comfortable your stay. Waiti… Show more
Reviewed: 8 September 2024 · Stayed in September 2024
Verified review