We booked on booking.com purely because of the Michelin starred restaurant. However we were not made aware throughout the booking process that it was closed on Sundays and this was only flagged on completion of the booking. When I asked to cancel, I was made aware there were no refunds available upon cancellation. I was very disappointed in this.

Stunning location and accommodation

Stayed in June 2025

Fabulous staff who were super friendly and helpful. Amazing dinner and the breakfast was fantastic. Room was beyond expectations!

Stayed in July 2025

The hotel is in an excellent location walking distance to the castle. Very quiet and serene area. The staff is cery polite and friendly. The room was very nice and spacious. It loved the restaurant, the decoration but because we have stayed only one night we didnt find the time to go for dinner but am sure it should have been very nice.If i would ever go again to cascarsone i would definetly stat there again.

Stayed in July 2025

Would prefer a door into the bathroom.

Clean, modern and comfortable.

Stayed in June 2025

Nothing

Perfect location, just 10 minutes walk from the old cite. The breakfast was sensational. Beautiful attention to detail and a lovely touch being able to have you breakfast in your room on your terrace. If you come to Carcassonne you must stay here!

Stayed in June 2025

It was small and welcoming and all about the food. Our breakfast in our room was perfect .

Our room was quiet and the jacuzzi on our terrace was lovely and very private , relaxing and peaceful.

Stayed in June 2025

We enjoyed our stay at this Beautiful Hotel.We were greeted on arrival by a friendly member of staff who checked us in and showed us to our room.We had booked the Junior suite which was fantastic. The size of the room and the layout made our stay super comfortable. The most special experience was having breakfast in our room on the balcony .The breakfast was wonderful with lots of choice ordered through their app. We also loved the location ten minutes to the Town. Unfortunately didn't get time to sample the food in the La Table de Franck Putelat which looked amazing .

Stayed in May 2025

A wee bit cold in bed: could have done with a heavier duvet

Staff extremely welcoming and helpful

Stayed in April 2025

Nothing

Amazing attention to detail

Stayed in April 2025

Wonderful spot and just a short walk to the walled city. The breakfasts were amazing and our special dining experience of the chefs six course meal was excellent.

Stayed in March 2025

Well presented hotel with lovely natural touches. Good location. Unique in many ways but felt comfortable and familiar too. Well behaved dogs welcomed and only €10 per night and free parking.

Stayed in November 2024

Everything was perfect.

We loved everything about this place. Beautiful interior design, the little complimentary pastries, huge and delicious breakfast served in the room for no extra charge and, of course, the hot tub. Staff were friendly and really helpful. We didn't eat in the restaurant but it looked beautiful. A bit off the beaten track so away from the hustle and bustle of the historic centre but within walking distance of it - best of both worlds for us. We would stay here again in a heartbeat.

Stayed in October 2024

Nothing - the hotel was perfect

The hotel was absolutely beautiful. A ten minute walk from the ancient city , ideally located in a quiet area , secure off road parking . The room was comfortable and stylish and the outdoor terrace was amazing - large with hot tub . The reception staff met us as we got out of the car and showed us to the room . After explaining the features of the room , including the electronic blinds , she brought us a lovely welcome drink to have with the fruit , biscuits and chocolates that were waiting in the room . The little details and touches are what makes this hotel feel truly 5 star . Breakfast was delicious and lots of choice and again the staff were very attentive and friendly . Breakfast could be taken in the restaurant or in your room . We tried both . We ate at the 2 Star Michelin restaurant on one evening , which was a fantastic experience . The food and service were amazing and it was nice to meet Chef . A massive plus for us was this hotel is dog friendly and they welcomed our little dog .

Stayed in October 2024

Not able to have a simple meal.

Luxurious and stylish decor. Very comfortable. Attentive staff. Excellent stay.

Stayed in October 2024

Nothing

Unfortunately only had one night at this beautiful hotel..clean with a relaxing hot tub , comfortable, 10 minute to walk into old town, and a fabulous breakfast delivered to your room

Stayed in October 2024

Nothing

Well appointed with all the toiletries one needs and big shower. Very nice bed room with great outside sitting area attached. Friendly staff and many extra attentions to make you feel welcome and special. The breakfast was fantastic!

Stayed in October 2024

Not much, the shower is partially enclosed so there’s some unavoidable splashing, but that’s not uncommon in France.

Beautiful, stylish, modern, comfortable, great location. Nice patio. The restaurant is off the charts amazing.

Stayed in October 2024

Nothing.

Absolutely incredible stay at Hotel Le Parc possibly the best place we’ve ever stayed. Staff are super friendly and helpful. The room was a junior suite with plenty of room and a large sitting area as well as an am balcony which we ate breakfast on every morning. The breakfast was plentiful and you order your own the evening before. Sheep yogurt with fruit was very tasty in fact everything about this hotel is first class. Definitely a place for special occasions as it’s not cheap however, it is worth every penny.

Stayed in September 2024

Staff were excellent Breakfast although quite expensive was worth every €.

Stayed in August 2024

Everything was great and a special experience for my son's birthday

Stayed in August 2024

Little wardrobe space, the air conditioner wasn’t very effective and so the room was very warm, would have liked a bar - there was nowhere in the hotel to get drinks or snacks other than the mini bar. The breakfast was amazing but, you had to order what you wanted the day prior. This lead to over ordering and food waste.

Great location for the old city.

Stayed in July 2024

Intimate boutique hotel

Stayed in July 2024

Great design, super-confort

Stayed in July 2024

The rooms were lovely.

Stayed in June 2024