Reviews of Hôtel Le Domaine des Vignes Ampuis Lyon Sud Vienne 3 stars

Perfect place for a couple of days in Cote Rotie area.

I am a traveler and have been in so many hotels around the world and never had this issue. First I tried to book this stay directly on their website, but it did not work. So I emailed then and for my surprise they asked me to send them my credit card full detail (name, number and code!) I refused and booked via Booking.com where I safely paid with my virtual credit card. Then when I got there nobody speaks English, but I was able to do the check in and get my room key. The room was SO SMELLY! It was dark and smelly. There shower was very moldy and dirty. But since we were going to stay only one night we did not complain and let it go. Next day we went to do the check out, the guy at the reception print out the paper with the room amount + the drinks we had the night before, and added the amount at the card machine and asked me to handle him my credit card without showing me the amount he put on the machine. I refused and asked to see the amount on the machine first,. Then I noticed that he put full amount (room + drinks). I tried to tell and show him my receipts from my card and booking.com that we have already paid and I would like to pay the drinks only. But he got REALLY upset and start to shout at me very angry and asking for my credit card all the time, I refused. I had to call Booking.com service desk so they could help me. They were amazing and contacted the hotel immediately and the guy come back to us saying that everything was sorted out with Booking.com. So he would just charge us for the drinks. He again put the amount and did not want to show the machine with the amount at first, but we refused to handle the card again and finally he showed the machine. We paid 14,20 euros for the drinks and then left. Later in the car reading the receipt we realized the drinks was 12,10 so he took 2,10 euros from us anyways. I don't recommend this place. The whole situation was very shade and disappointing, the hotel and staffs are terrible and it was not cheap!

Location good for walking to the town center. Free parking on site . Nice view of the vineyards .

Only three pillows for two people. Shower did not stay in place on the holder and nowhere to put my soap. Bare walls in the bedroom with only one picture. No drinks or coffee making facilities in the room. Breakfast €12 each on top of room charge .

good location with lovely views

there was no security light at the back to enter the hotel so very dark.

This hotel is pretty worn out and lacks any kind of coziness. It’s pretty much the only option in Ampuis so it’s priced accordingly (= way too expensive for what it is). The staff is not very friendly either. Not recommended.

comfortable bed

room was cold. limited working hours from reception.

Location

Breakfast was poor. The electricity in the room tripped out both evenings and there were no staff there to reset so could not charge phones or do anything that required power including see!!!