Reviews of Hôtel du Donjon 3 stars
4 rue des Hivers, 17470 Aulnay, France
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Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewVery nice place i will kom back , love it
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery comfy bed, hot water, view of pretty and quiet courtyard
Owner a little pushy when insisting one must not eat in the room Owner requiring one to leave the breakfast room just ten minutes after last serving time
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewLocation in small village. Friendly staff. Lovely garden. Interesting old property.
The one restaurant in the village was fully booked the night we were there.
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewThe hotel was very clean and nice decor.
A smile from the hostess would have made such a difference. We have never felt more unwelcome, treated us with such disrespect. No drinking water supplied and no hand soap. We had problems with the broken showerhead fitting that led to a bit of water leaking downstairs. We were told off and warned not to do it again! No one came to rectify the problem. There were no umbrellas provided to protect us from the sun in the scorching 38deg.C heat in the garden. We do not recommend this hotel.
Madam, Sir, I am disappointed by your comment, because it is unfounded. The water damage you caused is not due to the damaged shower hose (because it isn't, I checked it Sunday evening upon my return), but rather to your lack of vigilance. Furthermore, at no time did you come to warn us. We had to see water falling from the ceiling onto the small living room to notice it. At no time did you apologize for this problem, and you let an 84-year-old person (my mother) clean it up for you! Should we make you pay for the damage? I have plenty of photos to prove it, and we've contacted our insurance company to estimate the cost of repairs, and based on that, our insurance company will get back to you. Soap, you should have looked carefully. There are two squeeze bottles on the bathtub with shower gel and soap. As for the water, you could have asked for it... We have some in stock and it's fresh... And honestly, given your lack of manners during your stay, it's best not to see us again. And waiting until you're behind your screen, instead of telling me about it as you leave, would have been more honest. Good luck to you. Sandrine - Director
Madam, Sir, I am disappointed by your comment, because it is unfounded. The water damage you caused is not due to the damaged shower hose (because it isn't, I checked it Sunday evening upon my return), but rather to your lack of vigila… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 29 October 2024 · Stayed in October 2024
Verified reviewThe hotel is situated just of the main village square in a quiet location. Our host was very welcoming and helpful, and the room was absolutely charming. The evening meal was very good, and the breakfast, including a lightly boiled egg, delicious.
Reviewed: 13 October 2024 · Stayed in October 2024
Verified reviewReviewed: 19 September 2024 · Stayed in September 2024
Verified reviewReviewed: 1 August 2024 · Stayed in July 2024
Verified reviewBreakfast was OK Location was very good for us
Didnt like noisy people smoking in the garden when we arrived
Dear customer, We thank you for your kind comment. For the people who were in the garden chatting and smoking, I am sorry but they had the right to do so. This is the very principle of life in hotels, a community life where tolerance is essential. Wishing you good luck Sandrine
Dear customer, We thank you for your kind comment. For the people who were in the garden chatting and smoking, I am sorry but they had the right to do so. This is the very principle of life in hotels, a community life where tolerance is ess… Show more
Reviewed: 15 July 2024 · Stayed in May 2024
Verified reviewReviewed: 27 November 2023 · Stayed in November 2023
Verified reviewVery nice persons. Very good cuisine.
The internet conection
Reviewed: 16 November 2023 · Stayed in November 2023
Verified reviewComfy bed and good pillows. Really clean and helpful staff.
Unable to have dinner in the restaurant as we’d booked after 12:00 noon. Would benefit from an upgrade of bathrooms.
Dear Client, We thank you for your comment. Regarding the catering at our table d'hôte, if you read the description correctly on Booking.com, it is noted that you must reserve before noon, because it is a "Table d'Hôte" and not a restaurant with a maximum of 8 people. As we have 3 restaurants in Aulnay, you will have no difficulty dining upon your arrival. Wishing you good luck, Sandrine
Dear Client, We thank you for your comment. Regarding the catering at our table d'hôte, if you read the description correctly on Booking.com, it is noted that you must reserve before noon, because it is a "Table d'Hôte" an… Show more
Reviewed: 5 November 2023 · Stayed in October 2023
Verified reviewReviewed: 2 October 2023 · Stayed in September 2023
Verified reviewLovely traditional building in a quiet village setting.
Not applicable
Reviewed: 6 September 2023 · Stayed in September 2023
Verified reviewIf you are in the area, this is the place you must stay. The landlady is the most helpful person and the facilities are great.
Nothing
Reviewed: 29 July 2023 · Stayed in July 2023
Verified reviewGreat location and lovely old building.
All good
Reviewed: 9 July 2023 · Stayed in July 2023
Verified reviewThis is a charming and.very comfortable little hotel. We arrived late after our flight was delayed but the proprietress could not have been more understanding and helpful.
Reviewed: 13 June 2023 · Stayed in June 2023
Verified reviewReviewed: 14 May 2023 · Stayed in May 2023
Verified reviewReviewed: 1 November 2022 · Stayed in October 2022
Verified reviewVery friendly personnel, spaceous room, good bed. Quiet environmet. Sufficient and tasty breakfast. Perfect place for us.
Reviewed: 14 October 2022 · Stayed in October 2022
Verified reviewDinner was excellent and so was the breakfast.
There was tea and coffee in the room but supplies were very limited and only tiny paper cups were allowed. Madame would not allow ceramic cups or mugs. A nice pair of ceramic mugs in each room and a good supply of tea bags would greatly enhance the comfort after a long journey.
madam Thank you for your comment. Regarding the courtesy tray in your room (free), it is only used for troubleshooting and indeed, as I explained to you, we follow the imposed, ecological standards of hotels and put recyclable cups. If you want to have a real tea or coffee with real porcelain cups, we had our bar at your disposal (which is not free). Hoping to have answered your request, Cordially Sandrine
madam Thank you for your comment. Regarding the courtesy tray in your room (free), it is only used for troubleshooting and indeed, as I explained to you, we follow the imposed, ecological standards of hotels and put recyclable cups. If you … Show more
Reviewed: 22 September 2022 · Stayed in September 2022
Verified reviewVery friendly staff and extra comfy bed
Dear customer, we thank you for your comment. For us too it was a pleasure to receive you and to have shared an excellent moment with you. See you soon Sandrine
Reviewed: 19 September 2022 · Stayed in August 2022
Verified reviewReviewed: 4 September 2022 · Stayed in August 2022
Verified reviewLovely hotel with great service
Nothing
Dear customer, we thank you for your wonderful comment. It was a pleasure for our team and myself to receive you. Hoping to see you again soon, Sandrine