Reviews of Grand-Hôtel du Cap-Ferrat, A Four Seasons Hotel 5 stars
71, Boulevard du Général de Gaulle, 06230 Saint-Jean-Cap-Ferrat, France
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Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewThe kids’ club was located far from the rooms and next to the beach club, which was very inconvenient. The cable car was out of service during our stay, so we couldn’t use it. Instead, we had to climb a very long and steep staircase to get there, which felt unsafe for small children. Because of this, it was hard to leave the kids at the club on their own, as the location itself didn’t feel safe and family-friendly.
Dear Anonymous, Thank you for sharing your experience with us. We sincerely regret that the location and accessibility of our Kids’ Club did not meet your expectations and caused inconvenience during your stay. We understand how important safety and ease of access are, especially when traveling with young children. The temporary unavailability of the funicular was an unfortunate circumstance, and we apologize for the discomfort. We do, however, hope to have the opportunity to welcome you again under better conditions and provide a more seamless and enjoyable experience for your family.
Dear Anonymous, Thank you for sharing your experience with us. We sincerely regret that the location and accessibility of our Kids’ Club did not meet your expectations and caused inconvenience during your stay. We understand how important… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 June 2025 · Stayed in April 2025
Verified reviewOne of the best location ever! Perfection! Everything is 10 out of ten! Staff, cleanliness, room, amenities, garden, FOOD, atmosphere, smell, taste, sound, light, everything!
Dear Ioana, Thank you so much for your wonderful comment! What a pleasure to know that you enjoyed your stay with us and we hope to see you again soon. Kind regards,
Reviewed: 14 May 2025 · Stayed in March 2025
Verified reviewReviewed: 18 April 2025 · Stayed in March 2025
Verified reviewReviewed: 11 April 2025 · Stayed in April 2025
Verified reviewReviewed: 3 April 2025 · Stayed in April 2025
Verified reviewCould have been more choice for lunch and dinner Same menu in restaurant for both. Only one restaurant open Breakfast very good Liked furnicular to pool and pool good
No where else locally to eat
Dear Leila, Thank you for your review and comments. While we are delighted to know that you enjoyed breakfast, we regret to see that you were disappointed with the restaurant options. Several restaurants are available in Saint-Jean village close to the hotel. We are sorry if this was not clearly presented to you. We do hope to have the pleasure of seeing you again soon.
Dear Leila, Thank you for your review and comments. While we are delighted to know that you enjoyed breakfast, we regret to see that you were disappointed with the restaurant options. Several restaurants are available in Saint-Jean village … Show more
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 December 2024 · Stayed in November 2024
Verified reviewThe hotel is extremely nice and has a great vibe ! With amazing staff; very kind and friendly. The breakfast was excellent with great food , service and view. It’s definitely a magical destination to all couples.
Dear Rasha, Thank you so much for your wonderful comments! We are delighted you enjoyed your stay with us and hope to see you again soon. Kind regards,
Reviewed: 8 November 2024 · Stayed in November 2024
Verified reviewService and facilities are outstanding. Gorgeous property but service and staff make it even more exceptional
Really nothing but if I had to add something I’d say more food options.
Dear David, Thank you for your kind words regarding our staff. We appreciate your suggestion of more food options and will share your review with our Director of Food & Beverage. We hope to see you again soon! Kind regards,
Reviewed: 7 November 2024 · Stayed in November 2024
Verified reviewStunning property, with a very nice infinity pool with views of the mediterranean sea. Their personalised service was excellent from the staff, this is how the four seasons should be at all the properties around the world, but unfortunately they are not.
Very far from central Nice & the fact that nobody mentioned at the hotel they operate a shuttle to the village.
Dear Huzalfa, Thank you for your review. We are happy you enjoyed a special moment at our hotel. We do regret you were not informed about the shuttle. It really is more on request than a regular service. We hope to see you again soon!
Reviewed: 16 September 2024 · Stayed in August 2024
Verified reviewReviewed: 27 August 2024 · Stayed in August 2024
Verified reviewThe location is unparalleled. The staff is warm and welcoming and so accommodating.
It is surprising that in a hotel of this heritage and location a more strict dress is not enforced still. Dining in the restaurant there were young children on the floor next to our table along with a diaper bag and changing pad. The table next to them, the woman was barefoot! I just don’t understand the accommodation made to guests. When the hotel staff who greets you or takes your bags are in a coat and tie, guests, if not formal, should be asked to dress themselves and their children appropriately. It is ridiculous.
Dear Allison, Thank you for your recent visit to our hotel. We are delighted you enjoyed your stay and the service extended by our team. We do regret your experience at the restaurant and will certainly share your comment with the Director of Food & Beverage for his review. Please accept our apologies for any inconvenience caused by this incident. We do hope to have the pleasure of welcoming you back in the near future. Kind regards,
Dear Allison, Thank you for your recent visit to our hotel. We are delighted you enjoyed your stay and the service extended by our team. We do regret your experience at the restaurant and will certainly share your comment with the Director… Show more
Reviewed: 6 August 2024 · Stayed in August 2024
Verified reviewThis is really the best hotel in the world, perfect people working in, perfect nature surrounding it, Wonderfull food!
The massage at the spa can be better, it is good but in the previous years it was better!
Dear Artem, Thank you for your kind comment which will be shared with our team. We are sorry to note that you did not enjoy the massage as much as in previous years and will follow up with our Spa Manager. We hope to see you again soon. Kind regards,
Dear Artem, Thank you for your kind comment which will be shared with our team. We are sorry to note that you did not enjoy the massage as much as in previous years and will follow up with our Spa Manager. We hope to see you again soon. Ki… Show more
Reviewed: 27 June 2024 · Stayed in June 2024
Verified reviewReviewed: 22 June 2024 · Stayed in June 2024
Verified reviewReviewed: 29 May 2024 · Stayed in May 2024
Verified reviewReviewed: 3 May 2024 · Stayed in April 2024
Verified reviewNot good cleaned,small rooms
The garden
Reviewed: 29 April 2024 · Stayed in April 2024
Verified reviewA truly beautiful hotel. the swimming pool has to be one of my all time favourites, gently heated and salt water in an olympic 3,5 meter deep Size. Breakfast was all you could expect from a 4 seasons, and so was the room. loved the bath tub. Room has a beautiful view too, stayed in the annex and preferred it than the main building.
Maybe the room is a little outdated in the decor, but that is me having to think of something negative.. all in all it was great.
Dear Ricjen27, Thank you so much for your review and comments. We are so happy that you enjoyed your stay in the Residence building! The Club Dauphin and the pool are indeed spectacular and we are delighted to see that you had a good time there. We look forward to seeing you again soon! Kind regards
Dear Ricjen27, Thank you so much for your review and comments. We are so happy that you enjoyed your stay in the Residence building! The Club Dauphin and the pool are indeed spectacular and we are delighted to see that you had a good time … Show more
Reviewed: 20 April 2024 · Stayed in April 2024
Verified reviewThe best experience in hotel I ever had
Everything is excelente in the hotel especially the staff
Thank you very much for your review and feedback! We hope to see you again soon.
Reviewed: 5 April 2024 · Stayed in April 2024
Verified reviewEverything was IMMACULATE! Attention to details, customer service, cleanliness, territory, restaurant, room service! Four Seasons employees went above and beyond and exceeded all our expectations. (The most comfortable beds and Diptyque products- special thank you!) If you have a chance to stay here -do not hesitate for a moment! This hotel will give you a true impression about Côte d’Azur. A real fairytale! Thank you!
Dear Sofila, Thank you so much for your wonderful review and feedback from your recent stay with us! We hope to see you again soon. Kind regards,
Reviewed: 3 April 2024 · Stayed in March 2024
Verified reviewthe hotel was not ready for the season, stil was ongoing construction in many areas of hotel. for a five star hotel its not acceptable, there is no way you can stay here without a car, quiet out of town.
Dear Burak, We are sorry to note your disappointment with the hotel. In low season, our fine dining room is indeed not open yet and with the extensive renovation works at the Club Dauphin, this facility has just opened this weekend. We appreciate your feedback and thank you for taking the time to share your experience with us. We do hope that you will give us a second chance and that we will have the pleasure of welcoming you back again in the not too distant future.
Dear Burak, We are sorry to note your disappointment with the hotel. In low season, our fine dining room is indeed not open yet and with the extensive renovation works at the Club Dauphin, this facility has just opened this weekend. We a… Show more
Reviewed: 1 April 2024 · Stayed in March 2024
Verified reviewReviewed: 25 March 2024 · Stayed in March 2024
Verified reviewEverything was perfect! 🤍🤍🤍
Dear Paulius, Thank you so much! We are delighted you enjoyed your stay and hope to see you again soon. Kind regards,
Reviewed: 23 March 2024 · Stayed in March 2024
Verified review