Reviews of CERISE Royan - Le Grand Hôtel de la Plage 3 stars
195 avenue de Pontaillac, 17200 Royan, France
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Reviewed: 25 August 2025 · Stayed in May 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewPosition, parking and the friendliness of the staff.
No restaurant in the hotel, although there are several close by.
Hello Colin, Thank you for sharing your thoughts. We're delighted to read that you enjoyed your stay! Please know that we're taking your feedback regarding the hotel's lack of a restaurant into account to help us improve. We look forward to welcoming you back. Best regards, The CERISE ROYAN Team.
Hello Colin, Thank you for sharing your thoughts. We're delighted to read that you enjoyed your stay! Please know that we're taking your feedback regarding the hotel's lack of a restaurant into account to help us improve. We loo… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe location and cleanliness of the hotel
Hello, Thank you for sharing your thoughts. We're delighted to read that you enjoyed your stay! We look forward to welcoming you again. Yours faithfully, The CERISE ROYAN Team.
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewAt the beach side. Beautiful located. Breakfast was buffet style with a lot choice. Beds good!
Entrance has a little terrace which is used by smokers, so this is the first sight when you enter the hotel.
Hello Margot, Thank you for sharing your thoughts. We're delighted to read that you enjoyed your stay! Please know that we're taking your feedback into account to improve our services. We look forward to welcoming you again. Best regards, The CERISE ROYAN Team.
Hello Margot, Thank you for sharing your thoughts. We're delighted to read that you enjoyed your stay! Please know that we're taking your feedback into account to improve our services. We look forward to welcoming you again. Best re… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewGood location right in front of the beach. Easy access to the hotel. Lots of places to eat and drink nearby.
Car parking is almost impossible in the underground (chargeable) car park - most difficult tight parking space I have ever parked in. Hotel doesn’t explain this but don’t try and park a big car.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewComfortable bed Good shower pressure
Photos weren’t as advertised Very dated rooms in particular bathrooms Tiny towels & old & thin Needs a huge refurb
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 June 2025 · Stayed in June 2025
Verified reviewPosition, price, staff
No bar
Hello Austyn, Thank you for sharing your thoughts. We're delighted to read that you enjoyed your stay! Please know that we're taking your advice regarding the lack of a bar into account to improve our service. We look forward to welcoming you again. Best regards, The CERISE ROYAN Team.
Hello Austyn, Thank you for sharing your thoughts. We're delighted to read that you enjoyed your stay! Please know that we're taking your advice regarding the lack of a bar into account to improve our service. We look forward to wel… Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewGood clean room with a view, Great Breakfast
Hello David, Thank you for sharing your impressions. We are delighted to read that you enjoyed your stay! We look forward to welcoming you again. Best regards, The CERISE ROYAN Team.
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewReviewed: 4 June 2025 · Stayed in June 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewLocation and view
Breakfast was ok but had better
Hello Gordon, Thank you for sharing your thoughts. We're delighted to read that you enjoyed your stay! Please know that we're taking your comments about breakfast into account to help us improve. We look forward to welcoming you back. Best regards, The CERISE ROYAN Team.
Hello Gordon, Thank you for sharing your thoughts. We're delighted to read that you enjoyed your stay! Please know that we're taking your comments about breakfast into account to help us improve. We look forward to welcoming you bac… Show more
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewLocation. Beds. Shower.
Cost of Breakfast was a rip off. Cost of dogs per night at 10 euros also a rip off. Expensive hotel need to look at cost of rooms!
Reviewed: 19 November 2024 · Stayed in November 2024
Verified reviewThe front desk staff were wonderful and very kind; we speak no French and they never made us feel that was a problem. The room was huge with a very large bathroom. We also loved the bakery adjoining the building, the beautiful empty beach across the street and the Italian Restuarant about four doors down. And there was elevator! There was nothing not to like about this hotel. We fell asleep listening to the ocean. Our favorite hotel on this 5 week road trip through France
There was nothing not to like. It was spotless clean and had amazing lobby carpeting
Hello, Thank you for sharing your thoughts. It is a pleasure for us to read that you enjoyed your stay! Looking forward to welcoming you again. Yours truly. The CERISE ROYAN Team.
Reviewed: 30 October 2024 · Stayed in October 2024
Verified reviewReviewed: 25 October 2024 · Stayed in September 2024
Verified reviewGood location in Royan for dinner and access to ferry across Gironde
Room was clean but tired, reserved parking was expensive and very tight access for a largish car
Hello, We thank you for taking the time to share your experience at our establishment and are delighted to read that the good location for dining and close to access to the ferry to cross the Gironde and the cleanliness of the room have pleased you. pleased. However, we are sorry to see that we were not able to completely satisfy you. Regarding the tired room, the expensive parking and the very narrow access for fairly large cars, we are taking your comments into consideration to improve and ask you to accept our apologies. We also want to make customer satisfaction our priority. Hoping to be able to welcome you again for a flawless stay. Yours truly. The CERISE ROYAN Team.
Hello, We thank you for taking the time to share your experience at our establishment and are delighted to read that the good location for dining and close to access to the ferry to cross the Gironde and the cleanliness of the room have ple… Show more
Reviewed: 22 October 2024 · Stayed in October 2024
Verified reviewGreat location
Lack of a bar other than the in room mini bar
Hello David, Thank you for sharing your thoughts. It is a pleasure for us to read that you enjoyed your stay! Regarding the lack of bar other than the mini bar in the room, we are taking your comment into account to improve. Looking forward to welcoming you again. Yours truly. The CERISE ROYAN Team.
Hello David, Thank you for sharing your thoughts. It is a pleasure for us to read that you enjoyed your stay! Regarding the lack of bar other than the mini bar in the room, we are taking your comment into account to improve. Looking forward… Show more
Reviewed: 13 September 2024 · Stayed in August 2024
Verified reviewReviewed: 4 August 2024 · Stayed in August 2024
Verified reviewThe staff is very nice and have a good sense of humor. The hotel needs some refreshing but they are working on it. Air Conditionning, bathroom, windows are new. A very charming atmosphere we definitely don’t find in standard hotels groups.
Room furniture a little bit antiquited.over
Reviewed: 7 July 2024 · Stayed in June 2024
Verified reviewReviewed: 5 July 2024 · Stayed in June 2024
Verified reviewIt was an attractive hotel, facing the beach..but our room was on the ground floor dark and gloomy..it must have been an office
The room was dark and gloomy you couldn't open curtains as it was overlooked..disappointing as they have a lift to upstairs where we could have got light ..parking in garage..make this s no unless you have a tiny car..its really difficult and 12 euros a complete rip off
Reviewed: 24 June 2024 · Stayed in June 2024
Verified reviewNear the coast
Needs some refurbishment
Hello Andrew, Thank you for giving us this rating. It is a pleasure for us to know that you enjoyed your stay! Regarding the need for refurbishment, we will take your comment into account to improve. Looking forward to welcoming you again. Yours truly. The CERISE ROYAN Team.
Hello Andrew, Thank you for giving us this rating. It is a pleasure for us to know that you enjoyed your stay! Regarding the need for refurbishment, we will take your comment into account to improve. Looking forward to welcoming you again. … Show more
Reviewed: 15 June 2024 · Stayed in June 2024
Verified reviewReviewed: 19 September 2023 · Stayed in September 2023
Verified reviewNice room. Opposite beach