Reviews of Face Cité - Chambres D'Hôtes - Parking & Garage Gratuit - Wi-Fi Gratuit
4 Rue Michel Sabatier, 11000 Carcassonne, France

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewNicest people, cleanest room and amazing location! Everything was just perfect! Thanks so much!
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewAlmost everything !
The double bed did have only blanket for a single bed ! Fortunately i was in July so not that cold !
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewGreat location at base of walk up to Cite. Restaurants nearby. Possible to walk from station -easy and flat. Bernard and Nikolai are the most welcoming, friendly hosts, who obviously take great pleasure in what they do. Excellent freshly prepared breakfast, always with a happy smile. Our bathroom viewed the Cite. Our best stay in Europe.
Not a thing.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewFriendly host Clean comfortable room Good breakfast Secure parking Value for money
Nothing
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewEvery part of the property was beautiful- our room was stylish as well as comfortable. The decor thought was interesting as well as beautiful
Nothing everything was amazing
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewWe had a wonderful stay at Face Cité! Conveniately located near the Cité with a stunning view of the Cité, only a 10 minute walk up there along a street with many restaurants. There is free onsite parking for one vehicle per room in the ground floor garage. The rooms are on the first floor. There is a common breakfast room and a lovely outdoor terrace with an awning, several seating options and the same view. We slept in the blue room, it was extremely comfortable and spacious, beautifully decorated and with a gorgeous bathroom. Our hosts were wonderfully accommodating, polite and nice, and we had a lovely on site prepared breakfast the morning of our stay. Will 100 % recommend, would stay again in a heartbeat.
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewWonderful hosts, thanks so much for your help, and making us so welcome . One of the most enjoyable stays we have had .
Nothing
Reviewed: 13 July 2025 · Stayed in June 2025
Verified reviewWe had such a wondeful stay at Face Cité, Our hosts were very friendly and catered to our every need. The room waw large , very clean and had a large comfortable bed. The view of the old city from the window was wonderful. Breakfast was full and tasty and served on a mid balcony area , with more views of the old city. The added bonus of a secure parking garage was perfect for our needs we will definatelt be back in the future and would recommend property to future visitors
Reviewed: 7 July 2025 · Stayed in July 2025
Verified reviewBernard was very helpful and wait for us in front of house, and let us to check in early. He also turn on the AC before we get in. the parking is sercurity in the garage. the room is morden and clean, even you can see the castal on the bed. Bernard and Nikolai were exceptional hosts to prepare very good varied, tasty and just generally excellent breakfirst,
no
Reviewed: 5 July 2025 · Stayed in July 2025
Verified reviewJust everything was wonderful, from the lovely friendly greeting, helping with private enclosed parking, exceptionally clean and comfortable room, and of course a great view. Couldn't fault it, great place to stay and visit both new and old Cite
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewLovely listed building. Great location. Fabulous breakfast and views.
Nothing.
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewClose to everything
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewSmall apartment type setting, beautiful and quirky decor with very pleasant welcoming hosts. Provided an amazing breakfast and great recommendations with regard to restaurants, etc. Secure parking a real bonus as we could walk to old city etc.
Exterior facade somewhat hid the gem behind the doors so was a little tricky to find but the host was looking out for us and assured us we were in correct location.
Reviewed: 28 June 2025 · Stayed in June 2025
Verified reviewEverything was perfect - the hosts were very welcoming. It was spotlessly clean - bed was comfy and the air conditioning was great ( temp was 36c while we there). The garage parking was good too. Would recommend this place. An easy walk to the city- lots of choice of restaurants very close by
Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified reviewBernard and Nicolas were amazing hosts, the property is in a great location being a 10 minute walk to the Cite, which is viewable from the balcony whilst having breakfast. We wish we had booked to stay longer but had time constraints on our road trip so could only stay 2 nights. I would highly recommend this property to anyone thinking of staying in Carcassonne.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewVery clean, perfect location
Nothing
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewThe property was positioned superbly for our purpose. Bernard and Nikolai were exceptional hosts. The whole place was immaculate with very comfortable beds and well appointed rooms and breakfast each morning was excellent.
There was absolutely nothing we did not like about the property. It was outstanding.
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewGreat location - only 10 minutes walk to the Cité. Parking is very easy. Hosts are very kind and helpful. Room has air conditioning which is really important for surviving a hot day. We love the room with view of the Cité.
None
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewReviewed: 12 June 2025 · Stayed in May 2025
Verified reviewThe breakfasts were homemade, varied, tasty and just generally excellent. And, the view of the castle from our bedroom window was breathtaking.
Reviewed: 10 June 2025 · Stayed in May 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewThe location was terrific - an easy walk to the castle and to local restaurants. The view from our bedroom window was just spectacular! Bernard was an excellent host, very friendly and helpful in many ways. He and Nikolai served us a lovely and substantial breakfast each morning.
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewBeautiful property within easy walking distance of the historical walled city and restaurants. Parking was safe. The room was airy and had a stunning view particularly as night fell. The hosts were both charming and welcoming. Breakfast was great.
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewGreat place. Super clean. Good breakfast. See the Castle from the window or the breakfast balcony. The owners are great. The location is walking distance from the city hub and the amazing castle which is a must see.safe garage parking.