Door fault on the en-suite bathroom meant it didn’t close well, small issue which didn’t affect our stay.

Style and location were great

Stayed in August 2025

The hotel doesn't feel 4*. The old building is really beautiful but unloved. Simple changes could make it much nicer. For example, the furniture is all very dated and cheap, like it came from an office supplier. The only decor on the walls are what look like Aztec rugs - completely out of place. And there are tacky laminated notices everywhere. I didn't spot it when booking but if you look at the first photograph of the swimming pool, it has clearly been photoshopped - presumably to hide the stain around the edge! This hotel could be really beautiful; they need to hire an interior designer.

The staff were welcoming and friendly upon arrival, and someone showed us to our room; the barman at the pool was also pleasant. The bed was comfortable and the room was clean. The location is perfect if you arrive/leave by train.

Stayed in August 2025

The staff were very hospitable helpful

Stayed in August 2025

All went well. Thank you

Really good breakfast

Stayed in August 2025

Room was quite dark and and a little oppressive. Bathroom and toilet areas felt cramped. Heavy fire doors made it difficult to move in and out of the room. Breakfast room was rather crowded.

Great location, spacious bedroom and very friendly staff. Nice garden and courtyard. Pleasant central areas.

Stayed in August 2025

There was a kettle in the room but no milk

All staff really welcoming and helpful

Stayed in August 2025

Minor comments: dinner menu could have been better (but obviously no problem finding excellent restaurants in Avignon), rooftop terrace was a bit noisy.

Clean, quiet, very close to Avignon Centre train station, breakfast and breakfast area, lunch and lunch area. Very beautiful building, the rooftop swimming pool and relaxation area.

Stayed in August 2025

The toilet/bathroom layout was not good. Toilet in particular was way too small for comfort. Lighting in bedroom was not good.

Breakfast was good. Fruit selection could be improved slightly

Stayed in August 2025

The smokers in the dining courtyard during meals was nasty. One of the male receptionists was pretty offhand but maybe he was just having a bad day.

The room was spacious, clean and the bed very comfortable. A good selection for breakfast. Convenient for visiting attractions and public transport. Lovely to have a pool during the hot weather. Quiet location despite its proximity to attractions. Lovely to stay in an historic building with so much charm.

Stayed in June 2025

Nothing.

The location was perfect. I loved the cloisters.

Stayed in June 2025

Beautiful hotel in a great location for exploring Avignon on foot. 5 minute walk from the central railway station. Good breakfast. Lovely swimming pool and terrace.

Stayed in June 2025

Check in was slow and we had to get our luggage to our room in a very tiny, very slow lift. The shower over the bath was terrible - no hook to hang it up high and clunky to use

A beautiful old cloister with lots of history which they could make more of. Our room was in the new part which was a slightly unusual design but was comfortable. Slightly out of the main square area but definitely walkable.

Stayed in June 2025

Beautiful old style hotel

Stayed in June 2025

Nothing

Beautiful building, gorgeous stone staircase, just stunning and atmospheric. Good breakfast, nice having a pool, friendly staff and good central location. Charming.

Stayed in May 2025

Room was a little dark, no main light, only lamps

Breakfast was very good, outside eating area was very pleasant. Great location, very central. Easy and secure parking

Stayed in July 2025

Earlier book in.

Great location near SNcF gare.

Stayed in June 2025

Shower

Parking, location

Stayed in June 2025

It was a bit neglected!

The location was fabulous!

Stayed in June 2025

The air conditioner in room wasn’t powerful enough and in a poor position for cooling the room. The bathroom has no ventilation so it is very hot and you need to keep door closed as it heats the bedroom up.

Close to station. Avignon is easy to walk around so close to everything within the wall.

Stayed in June 2025

The room was not well accessible for elderly people over 65 like us. Stares were too steep to go up 1 1/2 floors.

Clean and air condition was good

Stayed in June 2025

Claims to be air conditioned but very inadequate. Probably never blew 80F in room.

Location in old town and easy access to trains

Stayed in June 2025

The room layout, but especially the toilet and bathroom which are separate and very small. The smallest toilet cubicle I've ever used and I am a petite size. Very uncomfortable and claustrophobic. There is a pool but it's useless if the hotel doesn't put some parasols and it's too hot to be without in 33-36 °C

The location and the old building

Stayed in June 2025

They could do such a lot more with it. Our room was comfortable but very spartan in appearance. The rooftop pool has mainly deckchairs rather than sunbeds and is virtually lacking in shade… just a few umbrellas would have made such an improvement. And the “bar” was not really operational; although you could often get a drink in the evening via the restaurant, we were refused a nightcap at 10:27 on our last night.

Great location just 5 minutes’ walk from the railway station, just off the main shopping/eating street and an easy walk to the Palais des Papes and other attractions. As an old cloister/ monastery its thick stone walls helped to keep us cool in 33 degree heat. Historical building with an original chapel. Rooftop pool which is a rarity in such a centrally located hotel. We had dinner there on the Sunday and were very well looked after.

Stayed in June 2025

The location of the hotel is excellent, near to the station as well as restaurants and attractions. The older, historic part of the building is lovely inside and out. The rooftop terrace and pool is an added bonus. Breakfast was very good, lots of choice with both hot and cold selections. The staff were friendly and helpful. We really enjoyed our stay.

Stayed in June 2025