8.7

Reviews of Campanile Smart Lyon Est - Eurexpo Bron Aviation 3 stars

55 Ancienne Route de Grenoble, 69800 Saint-Priest, France

  • Matthias

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Comfortable beds and spacious rooms, good WiFi, free parking lot in front of hotel,

  • Hernan

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Great place for one night stay while doing across France. Large parking lot with e-car. I will stay there, good value money

    The sofa/bed was very noise.

    Property response:

    Hello Sir Hernan, Our team is delighted to know that you enjoyed your stay with us. We look forward to seeing you again on your next visit. Best regards. Ashley - Front desk

    Campanile Smart Lyon Est - Eurexpo Bron Aviation
    28 August 2025
  • Hernan

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review

    Great location for one night stop when traveling through France. staff always very friendly, big parking lot with e-car charger. For the last 3 years I have been staying here while I am travelling to Spain, I will keep doing it.

    I am traveling with the family (wife + kid), and always get the handicap room. This time the A/C was not cooling enough, and bathroom was not super clean as other time. I would like to get a different room next time.

    Property response:

    Hello Sir Hernan, We thank you for this feedback, which is very important to us. The triple rooms in our hotel are also accessible rooms, which is why you always have the same layout. We invite you to choose family or connecting rooms if you wish to change. We look forward to welcoming you again. Best regards. Front desk

    Hello Sir Hernan, We thank you for this feedback, which is very important to us. The triple rooms in our hotel are also accessible rooms, which is why you always have the same layout. We invite you to choose family or connecting rooms if yo… Show more

    Campanile Smart Lyon Est - Eurexpo Bron Aviation
    28 August 2025
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  • Laura

    Reviewed: 22 August 2025 · Stayed in August 2025

    Verified review
  • Laura

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
  • Valerie

    Reviewed: 14 August 2025 · Stayed in August 2025

    Verified review

    Lovely hotel great price breakfast was very nice staff excellent. Love everything ❤️

    Everything was.well I would come back again thanks you 😘

    Property response:

    Dear Valerie, Thank you for your lovely review about your stay in our hotel. Looking forward to see you again ! Best regards. Ashley - Front desk

    Campanile Smart Lyon Est - Eurexpo Bron Aviation
    16 August 2025
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  • 7.0 Good
    Salomé

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review
  • Siyi

    Reviewed: 9 August 2025 · Stayed in July 2025

    Verified review

    Great hotel for a quick stop within close driving range of Lyon airport. The price was great for what we got. The bedding could have been a little more comfortable, and it was mostly clean but not super clean. But it served our purpose well. Great craft beer in the lobby.

    The sofa bed was very squeaky and not that comfortable.

    Property response:

    Dear Sisi, Thank you so much for this great feedback. Looking forward to welcoming you again for a next step in Campanile SMART. Best regards from the entire team.

    Campanile Smart Lyon Est - Eurexpo Bron Aviation
    10 August 2025
  • Maryjho

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Nice douche end The room is big end modern.

    The bed is not so confortable.

    Property response:

    Hello, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the bathroom as well as the spaciousness and modern style of your room. We’re sorry to learn that the bed did not fully meet your expectations. Your comment is valuable to us, and we will take it into consideration as part of our ongoing efforts to improve. We hope to have the pleasure of welcoming you again on a future stay. Kind regards, The Reception Team

    Hello, Thank you for taking the time to share your feedback. We’re delighted to hear that you enjoyed the bathroom as well as the spaciousness and modern style of your room. We’re sorry to learn that the bed did not fully meet your expect… Show more

    Campanile Smart Lyon Est - Eurexpo Bron Aviation
    4 August 2025
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  • Charlene

    Reviewed: 31 July 2025 · Stayed in July 2025

    Verified review

    Lovely spacious and clean room. Fantastic shower and breakfast was amazing.

    Property response:

    Hello Charlene, Thank you very much for your lovely comment! We’re delighted to hear that you enjoyed the room, the shower, and the breakfast. Your satisfaction is our greatest reward. We hope to have the pleasure of welcoming you again soon! Best regards, Reception

    Hello Charlene, Thank you very much for your lovely comment! We’re delighted to hear that you enjoyed the room, the shower, and the breakfast. Your satisfaction is our greatest reward. We hope to have the pleasure of welcoming you again s… Show more

    Campanile Smart Lyon Est - Eurexpo Bron Aviation
    1 August 2025
  • Anonymous

    Reviewed: 24 July 2025 · Stayed in July 2025

    Verified review

    Easy to reach and spacious parking Right size of the room, cool design of bathroom. Creates more space for the room is you travel alone like me. new & modern room with domotica, nice design, good bed breakfast OK but not great. However good for French hotel.

    no refrigerator on the room, so you have to walk down every hour to buy a new drink expensive drinks no paper towels in bath room a "normal" table and chair for working on my laptop is missing. For a business traveller who needs to catch up with admin and orders for most of the evening, that would be nice. The trendy "table" they provide is OK-ish but not great.

    Property response:

    Dear Guest, Thank you for sharing your review! We are pleased that you enjoyed the parking, the comfort of the room and the design. We have taken note of your comments regarding certain amenities and have forwarded them to management for further action. We hope to see you again soon at ourestablishment! Sincerely fort the Campanile SMART team

    Dear Guest, Thank you for sharing your review! We are pleased that you enjoyed the parking, the comfort of the room and the design. We have taken note of your comments regarding certain amenities and have forwarded them to management for f… Show more

    Campanile Smart Lyon Est - Eurexpo Bron Aviation
    31 July 2025
  • Ruta

    Reviewed: 23 July 2025 · Stayed in July 2025

    Verified review

    Location and the beds are great. Hotel is easy to find Good sound isolation

    The room was very dusty on the walls and all around. Shower head did not work in a bathroom, room was not modern as advertised.

    Property response:

    Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated the location, bedding, and soundproofing of our hotel. However, we’re truly sorry to learn that the cleanliness of the room and the condition of certain facilities did not meet your expectations. This does not reflect the standards we strive to maintain, and we will be addressing these issues promptly with our housekeeping and maintenance teams. Your feedback is valuable and helps us to improve. We do hope to have the opportunity to provide you with a better experience on a future stay. Kind regards, The Front Desk

    Dear Guest, Thank you for taking the time to share your feedback. We’re pleased to hear that you appreciated the location, bedding, and soundproofing of our hotel. However, we’re truly sorry to learn that the cleanliness of the room and t… Show more

    Campanile Smart Lyon Est - Eurexpo Bron Aviation
    23 July 2025
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  • Michael

    Reviewed: 15 July 2025 · Stayed in July 2025

    Verified review

    Car parking facilities, comfortable beds.

    In general it is a nice hotel, however it is their lack of attention to detail that let's them down. The coffee machine is in a ridiculous place, so high up you just can't reach it, the shower gel in the shower was empty, we had to ask for extra towels as only one in the room for the two if us. One of the bedside light's didn't work and the wireless charging pad was blanked off. They don't do the evening meals or cheese boards and there is very little within walking distance should you need to eat. However it's okay if you don't mind McDonald's. This is particularly disappointing as we had a meat board on a previous visit and although it wasn't the best value for money it was ideal as we use the hotel as a stop over on our way to Spain.

    Property response:

    Dear Michael, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the comfort of the beds, the parking facilities, and the overall atmosphere of our hotel. However, we are truly sorry to learn that certain details did not meet your expectations. Your feedback regarding the placement of the coffee machine, the empty shower gel dispenser, the lack of towels, and the technical issues (bedside lamp and wireless charging station) have been duly noted. We have shared these concerns with our team to address them promptly. Your comfort remains our top priority. Regarding dining, it is true that we currently do not offer evening meals, which may be less convenient for some travellers. We understand your disappointment, especially since you had previously enjoyed our meat platter during an earlier stay. We sincerely thank you for your loyalty. We hope to have the pleasure of welcoming you again and providing you with a smoother and fully satisfying experience. Kind regards, The reception.

    Dear Michael, Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated the comfort of the beds, the parking facilities, and the overall atmosphere of our hotel. However, we are truly sorry to learn t… Show more

    Campanile Smart Lyon Est - Eurexpo Bron Aviation
    31 July 2025
  • Samantha

    Reviewed: 9 July 2025 · Stayed in July 2025

    Verified review

    Beautifully decorated, good use of space and very welcoming staff. The robot concierge was a winner with my kids! Love the little work station, table the goes over the bed and the lighting is well done. Nice to have a choice of pillows and cushions. The cake on the breakfast buffet (I know - cake is not the healthiest morning option, but…) was absolutely delicious! Nice selection of nuts and dried fruit.

    The bed looked comfortable but I found the mattress too soft. The bathroom area is nice and I would have liked somewhere to put my toothbrush and possibly another towel hook or shelf by the sink. The coffee machine was difficult to reach but its presence still much appreciated. Toilet roll holder needed fixing into the wall correctly. There was a drinks stain on one of the surfaces when we arrived - not important but it makes you wonder what else may have been forgotten… The cooked breakfast options were not to our taste - the bacon looked grey and the sausages were different from what I’ve ever had before.

    Property response:

    Thank you very much for your detailed feedback, Samantha! We're delighted to hear that you had an enjoyable stay with us and appreciated the décor, the smart use of space, and the warm welcome from our team. We're especially glad that the concierge robot was a hit with your children we love seeing it bring joy to our guests of all ages! Thank you as well for your constructive comments. They are extremely valuable in helping us continuously improve. We will certainly look into the issues you mentioned, including the toilet paper holder, the surface cleanliness, coffee machine accessibility, and additional bathroom storage. As for breakfast, we appreciate your feedback on the hot options, our kitchen team will be informed. We hope to have the pleasure of welcoming you again for another city break or business trip. Kind regards, Lorine

    Thank you very much for your detailed feedback, Samantha! We're delighted to hear that you had an enjoyable stay with us and appreciated the décor, the smart use of space, and the warm welcome from our team. We're especially glad th… Show more

    Campanile Smart Lyon Est - Eurexpo Bron Aviation
    9 July 2025
  • Karen

    Reviewed: 8 July 2025 · Stayed in July 2025

    Verified review

    Everything! This is an absolutely fantastic hotel, our favourite out of all our French travels! The parking is large and secure, the staff are lovely. The family rooms are huge, modern and many luxury features, beds big & comfortable, lovely showers. This stay we got an interconnected pair of rooms which was even better - two tvs and showers! Many clever technology features and we were able to cast from phone to tvs easily. Short drive (3 mins) to big supermarket & great Leon restaurant. And of course the highlight for the kids (and us?!)…the robot showed us to our room!! Overall it is a modern, luxury hotel - clean and quiet, really great value.

    That I wasn’t staying longer 😃

    Property response:

    Dear Karen, A heartfelt thank you for this incredible review! We are delighted to hear that your stay with us not only met your expectations, but exceeded them. Your kind words truly mean a lot to us. Your detailed feedback about the comfort of our rooms, the modern amenities, and of course, our little welcome robot, is the best reward our team could hope for. We take great pride in offering families a modern, convenient, and welcoming experience. Knowing that you consider our hotel "the best family stop in France" and your favorite among all your trips in the country is an immense honor. We sincerely hope to have the pleasure of welcoming you back very soon and next time, for a longer stay! Sincerely, Lorine.

    Dear Karen, A heartfelt thank you for this incredible review! We are delighted to hear that your stay with us not only met your expectations, but exceeded them. Your kind words truly mean a lot to us. Your detailed feedback about the comfor… Show more

    Campanile Smart Lyon Est - Eurexpo Bron Aviation
    8 July 2025
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  • Faris

    Reviewed: 27 June 2025 · Stayed in June 2025

    Verified review

    Well-maintained hotel with all necessary amenities. Clean room.

    Public transportation to the center is limited and takes a long time. But a taxi takes only 15 minutes.

    Property response:

    Dear Faris, Thank you very much for your detailed feedback. We are delighted that you enjoyed our establishment and our team. However, we are very sorry that the location was not good enough for you. Your feedback is very important and your satisfaction is our priority. We look forward to welcoming you back. Sincerely, Lorine.

    Dear Faris, Thank you very much for your detailed feedback. We are delighted that you enjoyed our establishment and our team. However, we are very sorry that the location was not good enough for you. Your feedback is very important and y… Show more

    Campanile Smart Lyon Est - Eurexpo Bron Aviation
    30 June 2025
  • Elitsa

    Reviewed: 24 June 2025 · Stayed in May 2025

    Verified review

    New hotel, close to the airport. Perfect location if you want to travel to other places and don't lose time in traffic. Comfortable beds, clean bathroom and excellent soundproof windows. We were with an electrical car and the charging station was a perfect addition to our stay there.

    A bit small room and not enough wardrobe space. You may leave names of the coffee capsules for people that don't drink decaf.

    Property response:

    Dear Elitsa, Thank you very much for your detailed feedback. We are delighted that you have enjoyed our establishment as well as our services and location. Nevertheless, we are sincerely sorry concerning the capacity of your room, we take into consideration your remarks, and your satisfaction is our priority. We look forward to welcoming you again. Sincerely, Lorine.

    Dear Elitsa, Thank you very much for your detailed feedback. We are delighted that you have enjoyed our establishment as well as our services and location. Nevertheless, we are sincerely sorry concerning the capacity of your room, we take… Show more

    Campanile Smart Lyon Est - Eurexpo Bron Aviation
    24 June 2025
  • Laith

    Reviewed: 15 June 2025 · Stayed in June 2025

    Verified review
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  • Mert

    Reviewed: 13 June 2025 · Stayed in June 2025

    Verified review

    Free EV charger

    There is a hear on bad.

    Property response:

    Dear Mert, Thank you very much for your feedback. We are delighted that you enjoyed the charging stations. Nevertheless, we are sincerely sorry for the inconvenience encountered with the noise. Your feedback is very important to us, and your satisfaction is our priority. Please do not hesitate to tell us directly on site, as our reception team is on hand 24 hours a day. We look forward to welcoming you back for a more pleasant experience. Sincerely, Lorine.

    Dear Mert, Thank you very much for your feedback. We are delighted that you enjoyed the charging stations. Nevertheless, we are sincerely sorry for the inconvenience encountered with the noise. Your feedback is very important to us, and… Show more

    Campanile Smart Lyon Est - Eurexpo Bron Aviation
    16 June 2025
  • 7.0 Good
    Cini

    Reviewed: 9 June 2025 · Stayed in June 2025

    Verified review

    Just close to the expo centre

    Bed was not comfortable

    Property response:

    Hello, Our entire team would like to thank you for taking the time to leave us your opinion following your stay with us. We're sorry about the bedding. Please note that our reception teams are on duty 24 hours a day, so don't hesitate to contact them if you have any queries. We look forward to welcoming you back and ensuring your complete satisfaction. Yours sincerely, Lorine.

    Hello, Our entire team would like to thank you for taking the time to leave us your opinion following your stay with us. We're sorry about the bedding. Please note that our reception teams are on duty 24 hours a day, so don't hes… Show more

    Campanile Smart Lyon Est - Eurexpo Bron Aviation
    11 June 2025
  • Jordan

    Reviewed: 3 June 2025 · Stayed in May 2025

    Verified review
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  • 3.0 Poor
    Roger

    Reviewed: 27 May 2025 · Stayed in May 2025

    Verified review

    Lovely room and bed.

    Not easy to find. No signposting. Very expensive. Very disappointing that the restaurant was essentially closed in the evening apart from pizzas from a van parked outside. Shocked at the way Campanile Hotels have declined. No buffets, no local produce. I will never stay in one again and have already cancelled a booking elsewhere for tonight because of this experience.

    Property response:

    Dear Mr Roger, Our entire team would like to thank you for taking the time to leave us your comments following your stay with us. We are very sorry to hear that your last stay did not live up to your expectations. Your feedback is very important to us, and we are currently considering a catering offer. Please note that our reception teams are on duty 24 hours a day, so please do not hesitate to contact them if you have any queries. Sincerely, Lorine.

    Dear Mr Roger, Our entire team would like to thank you for taking the time to leave us your comments following your stay with us. We are very sorry to hear that your last stay did not live up to your expectations. Your feedback is very im… Show more

    Campanile Smart Lyon Est - Eurexpo Bron Aviation
    1 June 2025
  • Maha

    Reviewed: 1 May 2025 · Stayed in May 2025

    Verified review
  • Usman

    Reviewed: 28 April 2025 · Stayed in April 2025

    Verified review

    There was no iron or board. Its a 3 star hotel chain and should have this facility at hand or inform the guests before arrival or in facilities to come prepared

    Property response:

    Dear Usman, Thank you for your review. We have irons available on request and subject to availability. We offer these additional free services. However, if they are all already loaned we cannont do nothing... Sorry about that ! Looking forward to welcoming you next time. Best regards

    Dear Usman, Thank you for your review. We have irons available on request and subject to availability. We offer these additional free services. However, if they are all already loaned we cannont do nothing... Sorry about that ! Looking for… Show more

    Campanile Smart Lyon Est - Eurexpo Bron Aviation
    2 May 2025
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  • Marcus

    Reviewed: 25 April 2025 · Stayed in March 2025

    Verified review
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