Reviews of Brit Hotel Avignon Sud Le Calendal 3 stars
87 Rue Du Bon Vent, 84140 Avignon, France
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Reviewed: 10 January 2025 · Stayed in December 2024
Verified reviewReviewed: 15 November 2024 · Stayed in November 2024
Verified reviewReviewed: 25 September 2024 · Stayed in August 2024
Verified reviewReviewed: 24 September 2024 · Stayed in September 2024
Verified reviewstaff were friendly and the hotel was clean and comfortable. restaurant for evening meal was good. breakfast choices were good. swimming pool was a bonus. beds were comfortable close to town
bathroom was to small for a larger person and the hair dryer was very poor.
Hello, Thank you for these compliments on our staff! We are proud of their dedication and delighted that you had a good stay. Kind regards, Magali - Reception
Reviewed: 20 September 2024 · Stayed in September 2024
Verified reviewGood location, close to the motorway. Secure parking, great food.
Confusing check in arrangements. The email said no later than 8.00pm, we were delayed, had a call half an hour before asking where we were. The strange thing was, the restaurant was open much later, so there were members of staff available to help.
Hello, dear guest, We appreciate your positive feedback about our team! Expect a transformed hotel thanks to the upcoming renovations. Sincerely, Magali - Reception
Reviewed: 13 September 2024 · Stayed in September 2024
Verified reviewGood breakfast, kind staff
Dirty room, shower with boiling water coming suddenly, mouldy smell and dust, high price
Reviewed: 30 August 2024 · Stayed in August 2024
Verified reviewReviewed: 15 August 2024 · Stayed in August 2024
Verified reviewReviewed: 6 August 2024 · Stayed in August 2024
Verified reviewAir condition was leaking water . Poos was ok Staff was not bad Carpert was DIRTY!! and the ALARM WENT OFF FOR LIKE 20 minutes without any explanation!!!
Pool
Dear Guest, We are sorry that your stay did not meet your expectations. We have planned renovations for the end of the year to better address your needs. Thank you for your understanding. Regarding the alarm, we informed you at check-in that a test on our fire equipment was underway. Our staff was stationed in each hallway to ensure everyone’s safety during the alarm. Kindly, Magali-Front desk
Dear Guest, We are sorry that your stay did not meet your expectations. We have planned renovations for the end of the year to better address your needs. Thank you for your understanding. Regarding the alarm, we informed you at check-in tha… Show more
Reviewed: 26 July 2024 · Stayed in July 2024
Verified reviewGood value for money for an overnight stopover. Wouldn’t have spent more than one night,
Location - bit far from city
Dear guest,Thank you for your feedback. Each comment helps us improve and provide a better experience. Kindly, Magali -Front desk
Reviewed: 25 June 2024 · Stayed in May 2024
Verified reviewStaff very welcoming and friendly
Staff speak only French
Hello ,Thank you for your excellent comment! We are delighted that our hotel and our staff helped make your stay enjoyable and most of our staff do speak english . We hope to see you very soon. Kindly, Magali
Reviewed: 24 June 2024 · Stayed in May 2024
Verified reviewReviewed: 16 June 2024 · Stayed in June 2024
Verified reviewReviewed: 21 January 2024 · Stayed in January 2024
Verified reviewWell located for our needs.
Very small room- window need changing not well insulated. Room location at end of corridor next to laundry area : noisy. When using the shower water everywhere- we’re charged 15€ each for breakfast were told breakfast till 10am showed up at 9:10am (Sunday morning) : no more pastries no more bread. Were told we were too late (Anthony) and when I mentioned we were told (during check in with David) breakfast was served until 10 to 10:30 his answer was he doesn’t know what he’s talking about been there 2 days!!! Total lack of professionalism ! Now a refund for breakfast would be appreciated since it was a bit expensive for a piece of toast a coffee and a small apple juice each!!
Dear Client, Thank you for taking the time to provide us with your valuable feedback. I sincerely apologize upon discovering that your experience with us did not meet your expectations. Regrettably, there was a miscommunication within our staff, and for this, we extend our deepest apologies. We take great pride in offering a fully furnished breakfast experience, featuring fresh and locally sourced products. Your feedback has highlighted an area where we fell short of our usual standards. Our management team would be more than willing to engage in a discussion with you to better understand the specifics of your experience and explore how we can make amends. Thank you for bringing this to our attention, and we appreciate your understanding as we work towards improving our services. Kind regards, Magali
Dear Client, Thank you for taking the time to provide us with your valuable feedback. I sincerely apologize upon discovering that your experience with us did not meet your expectations. Regrettably, there was a miscommunication within our s… Show more
Reviewed: 20 September 2023 · Stayed in September 2023
Verified reviewStaff gave instructions about how to visit Avignon. Cars are banned, but there's free parking and shuttle bus that I'd never have known about had they not told me. Wifi was very good. Breakfast was very good.
The bathroom light in the room originally assigned didn't work, so I was given a different room. The carpet was heavily stained. The shower wall was cracked!
Hello, and thanks a lot for your review. We're glad to know you enjoyed the breakfast, the wifi and the welcome. We're working to improve the rooms , and apologise for the inconvenient. We hope to welcome you again in the future, Regards, Willy
Hello, and thanks a lot for your review. We're glad to know you enjoyed the breakfast, the wifi and the welcome. We're working to improve the rooms , and apologise for the inconvenient. We hope to welcome you again in the future, Regar… Show more
Reviewed: 8 August 2023 · Stayed in July 2023
Verified reviewStaff were great. Helpful and informative.
I should have found a place closer to where I wanted to be. That’s on me. But the staff helped explain the bus to me.
Dear Mark, I apologize for the inconvenience of the hotel's proximity to the city center not meeting your initial expectations. I'm pleased to learn that our suggestions for exploring the area were beneficial during your stay. The front desk is always here to assist you with pleasure. Looking forward to welcoming you back during one of your future endeavors. Kind regards, Magali-Réceptionniste
Dear Mark, I apologize for the inconvenience of the hotel's proximity to the city center not meeting your initial expectations. I'm pleased to learn that our suggestions for exploring the area were beneficial during your stay. The front de… Show more
Reviewed: 26 June 2023 · Stayed in June 2023
Verified reviewReviewed: 6 March 2023 · Stayed in March 2023
Verified reviewReviewed: 20 September 2022 · Stayed in September 2022
Verified reviewSwimming pool. Warm welcome.
We booked a double bed & single, apparently none of the triples are set up like this despite description & photos on booking.com. showing this. Also tea coffee kettle photo is false too. Manager put us in family room however which was ok. No food in room request due to ants. A/c units never been cleaned I suspect and overall pretty tired room.
Reviewed: 20 September 2022 · Stayed in September 2022
Verified reviewComfy bed. Handy location for us for our work purposes.
Very disappointed that we could not get any food as we arrived at about 9pm. Staff member not very helpful. Very surprised that when we returned an hour later having gone elsewhere to eat to see a table for 6 eating! The place could do with a lick of paint and a good cleaning of the carpets up on the second floor.
Dear Customers, I'm sorry that service provided didn't meet your need, the kitchen was already closed when you arrived, and the 6 people eatings were already here beforehand. The staff is always here to help you. Kindly, Magali-Front desk
Dear Customers, I'm sorry that service provided didn't meet your need, the kitchen was already closed when you arrived, and the 6 people eatings were already here beforehand. The staff is always here to help you. Kindly, Magali-Front… Show more