Reviews of Hôtel & Spa Belle Plage 5 stars
2, rue Brougham - Square Mistral, Cannes City-Centre, 06400 Cannes, France
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewRooftop bar/restaurant.
No pool, one elevator, small gym.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewNice property, nice location, very hospitable staff. Someone came while i was out for dinner each evening to turn down the bed and empty trash cans and refresh towels.
The rooms have some wear and tear on them. I’d do a bit of cosmetic remodeling. Including pics of the shower door and a piece of the wall falling off. Coffee machine also didn’t work upon arrival; i had to tell them to replace it which they did.
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location was very nice also the service of the staff was excellent and they were willing to do anything to achieve what we asked for.
Dear Mohammed, Thank you so much for your feedback following your stay at the Hotel! We are delighted to know that you had an exceptional stay and that you appreciated its location. Our team goes to great lengths to satisfy our guests' expectations and we are pleased to hear that we have met all of yours. We look forward to welcoming you back. Warm Regards, Vera Shadbolt, Guest Relation Manager
Dear Mohammed, Thank you so much for your feedback following your stay at the Hotel! We are delighted to know that you had an exceptional stay and that you appreciated its location. Our team goes to great lengths to satisfy our guests'… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewAmazing location , friendly staff, one of the best meals we had in Cannes was at the rooftop restaurant
Nothing
Dear Ani, Thank you so much for your feedback following your stay at the Hotel! We are delighted to know that you had an exceptional stay and that you appreciated its location. Our team goes to great lengths to satisfy our guests' expectations and we are pleased to hear that we have met all of yours. We look forward to welcoming you back. We look forward to welcoming you again, Best regards, Vera Shadbolt, Guest Relation Manager
Dear Ani, Thank you so much for your feedback following your stay at the Hotel! We are delighted to know that you had an exceptional stay and that you appreciated its location. Our team goes to great lengths to satisfy our guests' expe… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewroom was tight but well layed out service was excellent rooftop bar was excellent
A bit more space
Dear Jeremiah, We sincerely thank you for your glowing compliments. We're delighted to hear you had a successful and enjoyable trip to Cannes. It's great to know you enjoyed the layout of your room, the excellent service, and the rooftop bar. We appreciate your feedback on space and will take it into consideration. We look forward to welcoming you back soon for an equally exceptional experience. Yours sincerely, Vera Shadbolt, Guest Relation Manager
Dear Jeremiah, We sincerely thank you for your glowing compliments. We're delighted to hear you had a successful and enjoyable trip to Cannes. It's great to know you enjoyed the layout of your room, the excellent service, and the r… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewLocation close to the sea
The appartement was really dirty, the floor wasn’t clean
Hello, Thank you for taking the time to share your feedback. While we're pleased that you appreciated the location near the sea, we are sincerely sorry to hear about the cleanliness issues you encountered in your apartment. Please rest assured that this matter will be addressed with our housekeeping team to improve our standards. We hope to welcome you back for a better experience in the future. Yours sincerely, Vera Shadbolt, Guest Relation Manager
Hello, Thank you for taking the time to share your feedback. While we're pleased that you appreciated the location near the sea, we are sincerely sorry to hear about the cleanliness issues you encountered in your apartment. Please res… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewEverything is excellent
A/C might be stronger
Dear Customer, Thank you so much for your feedback following your stay at the Hotel! We are delighted to know that you had an exceptional stay and that you appreciated its location and our excellent staff. We have noted your comment about the A/C and will look into it. We look forward to welcoming you back. Best regards, Vera Shadbolt, Guest Relation Manager
Dear Customer, Thank you so much for your feedback following your stay at the Hotel! We are delighted to know that you had an exceptional stay and that you appreciated its location and our excellent staff. We have noted your comment about … Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe room design was stunning, and the service was exceptionally fast at times, we requested something and it was brought to us in under a minute. The staff is very kind and the cleaning staff keeps everything very tidy.
That is it represented as a 5 star spa hotel and does not state on booking that you only get 1 hour of free spa only if you reserve it at the reception and if it is available. That is not the expected usage of a 5 star spa hotel. Also the pillows were very uncomfortable. The night room service card is very small.
Dear Sofiya, Thank you for sharing your feedback regarding your recent stay. We’re pleased to hear your positive comments about the room design, prompt service, and our friendly staff. However, we’re sorry to learn that your spa experience and other aspects of your stay did not meet expectations. Please know that your feedback is truly valued. We are committed to continuous improvement, and your comments will help us enhance our services. We hope to address these areas and provide you with an exceptional experience during your next visit. Yours sincerely, Vera Shadbolt Guest Relations Manager
Dear Sofiya, Thank you for sharing your feedback regarding your recent stay. We’re pleased to hear your positive comments about the room design, prompt service, and our friendly staff. However, we’re sorry to learn that your spa experien… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewGreat stay. Comfortable room with seaview. Staff very friendly. Also enjoyed the spa and the food.
Dear Anne, Thank you so much for your feedback following your stay at the Hotel! We are delighted to hear that you had an exceptional stay and that you appreciated its location. Our team goes to great lengths to satisfy our guests' expectations and we are delighted to hear that we have met all of yours. We look forward to welcoming you back. We look forward to welcoming you again, Best regards, Vera Shadbolt, Guest Relation Manager
Dear Anne, Thank you so much for your feedback following your stay at the Hotel! We are delighted to hear that you had an exceptional stay and that you appreciated its location. Our team goes to great lengths to satisfy our guests' exp… Show more
Reviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewLocation
How they handle issues of customer paying more than 600 euro per night. At second night in our room there was smell of toilet(to say the least….), they recognised it and proposed to change room, better floor (3 to 6) but smaller room. We had to move ourselves when we returned from dinner…… not best thing to do at midnight because room smell of toilet. I expected some monetary recognition when check out but nothing. Instead, they charged me (without even calling me!) 12 euro for minibar use that I didn’t make, I had to call them, explain and then they will return the 12 euro. Obviously it is not a matter of the 12 euro but how they managed an issue of a customer paying more than 600 euro per night!
Dear Marco, Thank you for your feedback. We’re sorry to hear about the discomfort and inconvenience you experienced during your stay. We’ve noted your concerns about the room allocation and billing issue and are working to improve these areas to prevent similar situations in the future. If you’d like to discuss your stay further, please feel free to contact me at guestrelation@hotelbelleplage.fr. We appreciate your visit and hope to welcome you again for a better experience. Best regards, Vera Shadbolt Guest Relations Manager
Dear Marco, Thank you for your feedback. We’re sorry to hear about the discomfort and inconvenience you experienced during your stay. We’ve noted your concerns about the room allocation and billing issue and are working to improve these a… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewThe hotel is awesome and I suspect a hidden gem in Cannes. It’s a modern hotel the architecture is very tasteful. It has real Australian beach shack vibes with lots of white walls and timber finishes. The spa area is excellent and really good to unwind and surprisingly quiet for a July holiday. The Rooftop bar and restaurant has amazing views of the Mediterranean Sea. The new Japanese restaurant called Shiso is also amazing. Could not fault any dishes or the wine. Finally the best thing is the staff. They are super helpful and organised everything. Isabella was our reservation manager and organised everything from spa treatment to beach club bookings as well as valet parking. Super impressed with this hotel! For a five star hotel it is good value
Nothing
Dear Stephen, Thank you so much for your wonderful review and for choosing Hôtel Belle Plage Cannes. We are thrilled that you enjoyed the modern design, the serene spa area, the rooftop bar, and our new restaurant Shiso. It is particularly gratifying to hear that our staff, and Isabella in particular, provided exceptional service to make your stay seamless and enjoyable. Your high recommendation means the world to us, and we eagerly look forward to welcoming you back for another memorable experience. Warm regards, Vera Shadbolt, Guest Relation Manager
Dear Stephen, Thank you so much for your wonderful review and for choosing Hôtel Belle Plage Cannes. We are thrilled that you enjoyed the modern design, the serene spa area, the rooftop bar, and our new restaurant Shiso. It is particularly… Show more