Reviews of Appart Hotel Odalys City Amiens Blamont

We requested to reserve a parking place through booking.com. Our reply from booking.com was that this was granted and at no extra charge. See below response. 'We are pleased to let you know that the accommodation has confirmed they will be able to arrange this for you. There will be no extra charge for this request." It was very disappointing that upon arrival, we were informed that I had to pay even after the above email response was shown. I replied, "This is why I booked this accommodation. The staff did not care and said I still have to pay. If there was good customer service, they would have apologised that I was given the wrong information and provided the parking for free as a goodwill gesture. The staff were very unpleasant to deal with whilst the manager sat in the office and appeared to ignore our conversation with front desk staff. They then asked "do you want the room or not, to which I replied well we had already paid for it months ago so yes as we have to as we have no where else to go.we then paid the extra taxes and for the parking before they would give us the key. (The taxes were already included and paid for prior) They need to sort this out with booking.com so this doesn't happen again to someone else. The accommodation, when not rented, appears to be a student dormitory. Needs maintenance. * Shelf in kitchen cupboard not stable and falls off with everything that's on it and crashes onto the floor * The kitchen sink does not fill with water as the plug does not work * There is mould in the shower. See photo * No tea and coffee or shower products provided. Basics that any normal accommodation would provide. Finally, we didn't feel safe walking around the area as it was near the train station, and the area was dirty and run down. I would not recommend this place to anyone. It's not value for money, and it appears to be a place where they cut costs and gain as much profit as they can.

Parking possible to reserve in the parking garage below. Super friendly staff. Nice apartment with small kitchen

Location a little bit in a dodgy area

The kitchen was dirty and dusty.

Good clean rooms. Very friendly staff. Parking garage.

It was a bit strange that lift was not going to the parking garage.

OK beds

Rooms don't look like in the pictures. Overall a very basic setup where you shouldn't stay more that a night. Through booking I asked to reserve a parking spot but they forgot or didn't understand, so we had to find one on the streets.

The property was in a good location and value for money. The staff were also very friendly.

The breakfast buffet was sparse. On the three occasions that we had breakfast there, the buffet was seldomly restocked even though it was very obvious that there was a need to do so.

The property is centrally located and well equipped.

The front rooms are noisy during the night. No television stations in English. The towel heaters do not work in several rooms. The bathroom sink pipe is smelly and needs disinfecting.

Close to sights, free parking in July on the street. Kitchenette with microwave and fridge.

Convenient location, parking underneath the building, very friendly staff. Price was ok for the one night. Bed was comfortable. Didn’t have breakfast but it looked like it would suffice

It was extremely hot in the room when we checked in as the shutters were open, windows were closed and the sun made it stifling. No air conditioning and the fan provided was very dirty but it was the only air in the room. The kettle was unusable and you have to pay for kitchen cleaning supplies to wash up. More attention needs to be made to the cleaning

Friendly, helpful reception staff. Good value in an off-tourist area of the city, with plenty of interesting looking restaurants nearby. V close to railway station. High quality, simple breakfast

For the price, nothing. Maybe be more upfront that these were student accommodations to explain this and moderate expectation, but otherwise, nothing

The price and location

The room is small, very small. The pictures make it look bigger than it is. The wife wasn't happy about this but I didn't care as I wanted to be out all the time.

Comfortable, clean and centrally located property.

Safe cannot open and hot towel racks not functioning in several bedrooms.

The room/appart is simple and basic. Furnished with modest material that are easy to clean. Yet, I think it's a very good value for the money: the place is spacious and clean. Bed comfortable and room quiet. The breakfast very good and varied. I travelled with my bike and they have a secured storage room.

It was cheaper than anything in town by a long way even with paying 10 euros for parking which we needed and for 1 night and on a holiday long weekend - worked well. Room was smaller than another Odalys appartments hotel we’d stayed before but comfortable enough. Parking excellent.

As we walked in we saw straight away dirt and debris under the bed. Should be standard to vacuum under the bed as well…so a little disappointing, but easy to fix! We assumed like the other same brand hotel we’d previously stayed in air conditioning was available- it wasn’t, our fault, the fan worked hard all night and was bearable. If you’re providing cooking facilities, you should provide washing and drying items- not an extra charge.

Nothing

Didn’t start well when we couldn’t get in. Doors were locked. No sign of staff. No one available on “emergency “ number provided. Message sent and no reply Staff were rude We stayed with our dog and the room was SO hot. Thankfully we had brought our fan The room was FILTHY!! Also the lift and corridors, spills all over surfaces. Not the hotels fault but walking around the area on a night I felt unsafe, a lot of police patrolling area. We ended up checking out early. Couldn’t bare staying another night

Location and cost

Shower broken which was annoying. No option to book secure parking ahead of arrival. No parking available when we arrived.

Clean hotel with pleasant staff conveniently located close to the city centre.

Fine overall but the towel heater was not working even after reporting the problem twice to reception.

Comfortable, clean, peaceful, conveniently located and helpful staff.

Everything was fine.