Reviews of Adonis Carcassonne

Very helpful lady working at the reception desk. Right next to the medieval city. Large room with a comfy bed. There was a bathtub. Good value for money.

No plug for a bath. It would have been helpful if I had been sent a message saying that the reception was closed until 3pm. That way I wouldn't have had to stand outside in the rain trying to gain access. I could have gone somewhere else. I would suggest leaving recption open all day, or when someone books, send them a message clearly stating the check-in times. The beer for sale opposite the desk was quite pricey.

Very good location. Walking distance to the medieval city.

Bed was a bit hard for us. Unpleasant smell when entering our room.

Great location

The beds were very unconfortable mattress suoer hard, Pillows very thin and we didn’t get a good night sleep at all The bath towels were small Air con was leaking, leaving patches of water in the kitchen area No kettle, Freezer full of ice , couldn’t fit anything in it

The location of this hotel was good and there was car parking which in a busy town was important. I need internet when I travel and this was good too.

The accommodation was a bit tired and the hotel was difficult to find.

Location was excellent. Room & facilities were good. Staff were polite & helpful. Breakfast was sufficient for our 2night stay.

Location

Toilet downstairs

Well located.

They charge 2€ for coffee in the morning. There were no coffee makers in the room!!There was a sign in the units kitchen that said if it wasn t clean there would be a 25€ charge. It also said you could buy a cleaning kit for 5 €. There was nothing to clean with!! The only toilet was on the first floor. The shower and sink were on the second floor along with the bed room !! Get for those late night trips to the toilet.

10min walk to the cité is something good to have. Air conditioner was just perfect!

The overall feeling of the apartment is that it is cheap and functional. The message "Clean before you leave or pay 25€" makes it feel even cheaper lol.

great location

the apartment is very minimum and a bit dirty, smelly, like nobody has ever stayed there. parking on the street but got a yellow sticker on my window car mentioned "charged"!??? the access to my room is incredible .... like a maze and scary place!

Reasonably clean and quiet with friendly staff. Very near tourist sites.

Nothing really.

The apartment was spacious with a lovely view of the citadel. The property is located almost equal distance between the centre of town and the citadel so quite ideal. The choice available for breakfast is simple but sufficient. The highlight of the stay were the staff who were helpful, polite and always smiling.

Overall, there were only a couple of things we didn't like. There was insufficient crockery and pots to have a proper meal for those who might want to eat in. In addition, the apartment could do with a thorough clean.

Amazing location. Friendly and helpful staff and reception.

Apartment was very basic. Leftover Food left in fridge. Kitchen was old and tired. Some items missing and broken. Sofa bed was old and noisy.

Excellent location and easy check in

If you don't pay for parking you cannot access the hotel after reception closes at 8pm. Have to pay for cleaning products or risk €25 payment.

Staff was nice. Its very near the castle. For one night ok.

This accomodation i suppose they didnt renovate from time '90. Everything is pretty old. If you use dishes, you need to wash it, or they will charge you. But there is no sponge nor dishwash shampoo, ofc that also you need to pay. Basicaly, only what you get is soap for hands and bed, which is ok for one night. Anyway, this is overprized stay. 35€ should cost top! Parking is 10€. (We found parking down the street for free) One more impoetant thing, of you dont take paper they give you amd pay attention on a code on it, you can stay outside of the hotel all night, bcs its locked. We arrived super tired and receptionist didnt point out abut code, so we left the paper on the table. Luckily, we knocked on the window of some nice Spanish guests to unlock to us.

Great location and friendly staff

Our first room smelt of stale water but we were given another which was perfect with no fuss or questions

huge suite, impressive size with good price

there is no shampoo or dish soap provided, better bring your own. Remember they have noon break before 3 pm

Proximity to citee..pretty gardens and the apartment was basic but fine.

Extra charged for myriad extras and signs up warning of fines for not keeping the place clean. I found the 5euro cleaning kit a bit much...just charge a bit extra and provide everything necessary for a stay...washing up liquid, cloths and scourers included.

Close to main citadel, which is great.

Was not very clean, soda bed was dirty, very very basic. Had to ask for more towels so there was enough for 4. There were silver fish in the room.

Great location, nice room. Every possibility to be a great apartment hotel.

There was strong cigarette smell in the room. Someone had been smoking inside even though the property is supposed to be non-smoking.. Bad A/C.

Location to the castle. Parking was an extra charge but worth it.

Breakfast was only ok.

Everything! The room, the views. The warm friendly welcome from the receptionist. The lovely smiles and greetings from the cleaning staff.