Reviews of 5 Terres Hotel & Spa - MGallery Collection 5 stars

The hotel had a beautiful basement spa but the o it door pool is inside of a long walk down a chain link style fence with astrotuf. The food menu is extremely limited, the restaurant is booked nightly so it’s hard to pop in for a bite. There is no car service to collect you from the train station and no way to get around. The hotel struggled to secure taxis on time or at all. The staff didn’t have knowledge on hand of local guided tours, activities etc. And lastly the neighboring rooms can be heard clearly which was a nuisance. It was beautiful in the spa, and the staff were overall friendly and welcoming, however I wouldn’t return due to the price coupled with the lack of food and getting around.

very nicely renovated small hotel. Spa in the old wine cellar is very nice. It is very small so with the bad weather we had lots of people used the spa and it got way too crowded. Rooms are large and very nice with the exposed beams.

You could hear people walking around in the room above all the time.

The location, at the heart of the village and the outdoor swimming pool are great

Small but expensive room Unexperienced staff at the bar and lounge Not 5 star service at all Breakfast was dissapointing for this price, for example no breakfast menu

The staff tried hard.

Although the staff tried hard, there simply weren't enough of them. That meant there was no sense of life in any of the downstairs areas and more importantly a 4 course dinner took nearly 2 1/2 hours. Furthermore, for a supposedly top hotel to offer only two menu choices (and then combine them in a set menu which is the only logical option price wise) is woeful - you could not eat there twice. The room we had was small for two people and whilst we recognise the constraints an old building imposes on design, was badly laid out making the occasional concussion near inevitable and eliminating all privacy in the bathroom. Parking off site at E25 per night is scandalous. There is free parking 10 metres away which whilst not covered / locked, seemed perfectly safe.

They are very dog friendly

Everything was outstanding, much beyond any expectation. Very beautifully designed 5 star hotel in the picturesque town of Barr. Beautiful large rooms. Very helpful staff (especially - many thanks to Louise). Excellent breakfast. High quality restaurant for dinner. Great spa. Large outdoor pool and very special indoor pool. Heaven! We would definitely recommend for others and surely return by ourselves.

Everything was outstanding!

Location, staff, spa and our terrace from our room was great. Bed were comfortable, room was quite

Breakfast was too simple, expecting more options

Fantastic hotel. Great staff. Superbly comfortable.

The whole setting. The old building and architectural skills to combine the old with the new. The friendly and helpful staff. The clean hotel etc. We’d always come back if planning a long weekend im the area

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All in one place

In winter everything’s closed and in house restaurants lack a lot of choice and a little expensive

- amazing cleaning service including morning and night service at the room, fresh cookies and nespresso machine were great, very few hotels deliver at this level - reception desk was very helpful too

- lack of gym - sewere pipe was somewhat loud in our room - menu in the restaurant was very short cosnidering we stayed a week - water in the pool was definitely too chilly

Very nice and efficient personal. Enjoyable wine bar with great selection. We appreciate the fact that dogs are welcome (very rare).

A lot of details were not too expectation for a 5-star hotel in this price category: from deep freezed croissants to no bathtub in the room, uncomfortable chairs in the room, and a very small spa (but very nicely done). As we were honeymooning there, I would have wished for a small gesture.

Comfortable and clean rooms, very nice breakfast, nice food in room service, nice location

There was not any concierge person to suggest must do attractions and visits

Clean and spacious room, wonderful breakfast with local and high quality products

The pool and spa are amazing

Everything was perfect

Fantastic team. Great location in the centre of Barr. Outstanding facilities. Very comfortable and design rooms.

Everything was perfect. We’ll definitely try to return!

Beautiful location in the middle of the historic center of Barr. Remarkable blend of old and new architecture. Comfortable beds, quiet junior suite and good breakfast!