Reviews of South Gate Hotel Apartment
Namibia Street, Bole, 10123 Addis Ababa, Ethiopia
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Reviewed: 21 August 2025 · Stayed in June 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewProximity to the airport
No good view
Thank you Nduku Adula, on that particular date ( Aug 10 and 11, 2025) there was power outrage around our area- that's why the glitching occurred and the inconvenience regrettable.
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 July 2025 · Stayed in July 2025
Verified reviewCustomer Service, Standard of the Rooms and Cleanliness
The breakfast menu need to be adjusted
Thank you so much for your constructive comments and looking forward to see you here next time.
Reviewed: 27 June 2025 · Stayed in May 2025
Verified reviewReviewed: 24 June 2025 · Stayed in May 2025
Verified reviewLocation is the best
Windows need net covering in case you want some fresh air
Thank you for your feedback.
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 June 2025 · Stayed in June 2025
Verified reviewThe location was good and secure
We're so glad you enjoyed your stay and hopefully to see you again soon.
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewthe staff and the location were amazing.
it was too pricey, and I’m not sure if it was worth the money; it felt average.
Thank you for your comments- your feedback is is a fundamental inputs for our vision "the best customer service..." Thank you
Reviewed: 8 June 2025 · Stayed in May 2025
Verified reviewThe location
Dear Mesfin, thank you for your feedback and looking forward to see you here soon...
Reviewed: 12 May 2025 · Stayed in May 2025
Verified reviewThe location is wonderful, breakfast also ,nice and good service.
Thank you so much for choosing us and for your comments.
Reviewed: 10 May 2025 · Stayed in April 2025
Verified reviewThe location is good, its a busy area with shops, restaurants and cafes. Its the best location a new visitor to Addis can stay at. And the restaurant is located at the 10th floor which is the roof top and has big view to see the city.
The hotel is located in a business building (doesn't look like hotel from outside) you have to go through the shops in ground floor and take the elevator to the 3rd floor for the hotel desk, then take another different elevator that works only for the hotel residents. The beds mattresses were too soft and mushy for my comfort, and my elderly father complained a lot too.
Dear Mustafa, we hare happy to host you here in our hotel with your father- thank you so much for your time for your constructive comments, we look forward to see you next time. Thank you
Reviewed: 7 April 2025 · Stayed in April 2025
Verified reviewStaff how the welcome me was amazing
Tv was not working and those responsible didn't come in time
Dear Ziad: Thank you so much for choosing us and we apologise the Sunday afternoon case we took your constructive comments seriously- the convenience caused regrettable. Thank you
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 18 March 2025 · Stayed in December 2024
Verified reviewThe hotel manager always looking to bless everyone
Staff
Thank you so much for your choice and your time to review us- looking forward to see you here again. Thank you
Reviewed: 2 February 2025 · Stayed in January 2025
Verified reviewReviewed: 14 January 2025 · Stayed in January 2025
Verified reviewThe room was comfortable. There was free airport shuttle bus service, the hotel was close to the airport. The room was tidy and clean.
The night staff’s English was not good but they tried their best to help me.
Dear Clara, thank you so much for choosing South Gate Hotel Apartment and for your constructive feedback.we will attend your comments accordingly and hoping will see you next time. Thank you
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewThe staff was exceptionally friendly and kind. The team went above and beyond to make our stay enjoyable.
The toilet had a hard time flushing, the shower was broken. The hotel was difficult to get in and out of. Electricity shut off for a few hours during our stay.
Dear Josiah, thank you so much for choosing us and we apologize and regrettable the inconvenience caused- on that particular date there was a power outrage in the area.... Thank you
Reviewed: 11 January 2025 · Stayed in January 2025
Verified reviewReviewed: 5 January 2025 · Stayed in January 2025
Verified reviewVery polite and helpful staff. Prompt to help and always ask how your experience has been with the food and your stay at the hotel.
Thank you Lohr-and looking forward to see you here again.
Reviewed: 4 January 2025 · Stayed in December 2024
Verified reviewMore than wonderful❤️. A cooperative staff who cares about your comfort and meeting your requests. As for the hotel manager, Mr. Sirak, it is difficult to do justice to him. He stands by himself with his nice smile over everything.
Thank you so much Mr. Saad - hope will see you next time...
Reviewed: 5 December 2024 · Stayed in November 2024
Verified reviewStaff is extremely kind and helpful
Nothing
Reviewed: 4 December 2024 · Stayed in November 2024
Verified reviewA great hotel with very kind staff. They even went out of their way to help out with an issue I had in Addis that had nothing to do with the hotel. Thank you.
Thank you John and we wish a safe journey and looking forward to see you again here.
Reviewed: 3 December 2024 · Stayed in November 2024
Verified review