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Reviews of Shitaye Suite Hotel 4 stars

Ethio China Street, Kirkos, Addis Ababa, Ethiopia

#10 of 102 hotels in Addis Ababa

Guests' Choice

Review score

Based on 95 hotel reviews

8.3

Score breakdown

  • Cleanliness

    8.7

  • Comfort

    8.8

  • Location

    8.1

  • Facilities

    8.7

  • Staff

    9.0

  • Value for money

    8.6

  • Free WiFi

    8.7

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Showing 1 – 25

  • Reviewed: 30 July 2025

    9.0
    This is a very good choice of hotel for me.
    • Business trip
    • Group
    • Queen Studio
    • Stayed 6 nights

    Not having a gym in the hotel.

    The restaurant food was very good, verity and taste.

    Stayed in July 2025

  • Reviewed: 24 July 2025

    9.0
    Lovely people, excellent service
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Very clean and new

    Stayed in July 2025

  • Reviewed: 9 June 2025

    9.0
    Great stay
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    My name was not on the airport shuttle service list even after I had booked through booking.com. I was in constant communication with the property management on my airport pick up. I m not sure what happened.

    The breakfast was excellent. The location was great too. very helpful staff.

    Stayed in June 2025

  • Reviewed: 30 May 2025

    8.0
    Comfortable stay.
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 7 nights
    • Submitted via mobile

    breakfast could be better, and there were a few short power outages during my stay it lasted between 10 to 30 minutes but nothing major.

    The hotel was clean and comfortable, and the staff were very friendly and helpful. It’s in a nice Location close to the airport and not far from popular spots. The city center is about 15 to 30 minutes away, depending on traffic. The Wifi was reliable, with speeds around 16-25 Mbps, which worked fine for video calls and meetings.

    Stayed in May 2025

  • Reviewed: 18 May 2025

    9.0
    Thanks to the friendly staff at shitaye they made my stay superb.
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 5 nights

    The shower was abit cold.

    The apartment was very nice, neat and spacious. It was also easy to find transport closeby. The staff were just amazing!

    Stayed in May 2025

  • Reviewed: 23 April 2025

    8.0
    My stay at Shitaye Hotel in Addis Ababa was truly enjoyable. From the moment I arrived, everything w
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The smell from the sink

    Very delicious

    Stayed in April 2025

  • Reviewed: 21 April 2025

    8.0
    My stay was pleasant. Staff pleasant and courteous, eager to please, breakfast good and shuttle service to airport excel
    • Business trip
    • Solo traveller
    • Queen Studio
    • Stayed 5 nights
    • Submitted via mobile

    Nothing

    Property very clean and new

    Stayed in April 2025

  • Reviewed: 26 January 2025

    9.0
    Superb
    • Leisure trip
    • Couple
    • King Suite with Balcony
    • Stayed 9 nights
    • Submitted via mobile

    Slight distance to walk to centre of Addis ...but very safe area..

    Spacious suite....and very bright... Daily housekeeping if required... Pleasant reception staff.. Great restaurant with excellent food...well done to the chefs who cooked fresh breakfasts daily ...

    Stayed in January 2025

  • Reviewed: 8 December 2024

    9.0
    Superb
    • Solo traveller
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    Having to remind the staff to supply toiletries

    The staff is exceptional. So welcoming and caring.

    Stayed in December 2024

  • Reviewed: 7 December 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 10 nights
    • Submitted via mobile

    Cleanliness

    Great

    Stayed in December 2024

  • Reviewed: 9 November 2024

    7.0
    My stay was for the most part enjoyable, but it could have been better if a gym was handy.
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 7 nights
    • Submitted via mobile

    There is no recreational facility, not even a gym. This makes my stay a bit boring.

    I like the location, it's near downtown Addis; staff are quite professional and facilities are adequate.

    Stayed in November 2024

  • Reviewed: 6 November 2024

    9.0
    Good
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night

    Shuttle from the airport took long, despite sending an email for the hotel to confirm airtport shuttle the confirmation never came

    Stayed in November 2024

  • Reviewed: 2 November 2024

    7.0
    Okay
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 4 nights
    • Submitted via mobile

    Rooms are not so clean

    Food

    Stayed in November 2024

  • Reviewed: 1 November 2024

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • Penthouse Apartment
    • Stayed 1 night
    • Submitted via mobile

    The hotel must invest in a new shuttle that matches the standard of the hotel. Attention must be paid to the restaurant quality of service.

    Brand new building. The penthouse boasts great views on the city. Penthouse great for a family of 5.

    Stayed in October 2024

  • Reviewed: 9 October 2024

    8.0
    Very good
    • Leisure trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 1 night
    • Submitted via mobile

    spacious rooms H

    Stayed in October 2024

  • Reviewed: 12 August 2024

    9.0
    Superb
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 5 nights
    • Submitted via mobile

    I recently had the pleasure of staying at and I must say, it was an exceptional experience! The hotel exceeded my expectations in every way. The rooms were clean and comfortable, providing the perfect retreat after a long day. But what truly made my stay stand out was the friendly and welcoming staff. They went above and beyond to ensure I felt at home and had everything I needed. I would highly recommend to anyone looking for a top-notch hotel experience. The combination of comfort, cleanliness, and outstanding service makes it a true 5-star gem.

    Stayed in August 2024

  • Reviewed: 14 June 2024

    7.0
    They need to improve their bulding and crew.
    • Business trip
    • Group
    • Standard Queen Room
    • Stayed 2 nights

    There is no airconditioner. Also, breakfast was local. They need to be more international and add more stuff for breakfast.

    the otel was new

    Stayed in May 2024

  • Reviewed: 31 May 2024

    9.0
    New hotel with AC
    • Leisure trip
    • Solo traveller
    • Queen Studio
    • Stayed 3 nights
    • Submitted via mobile

    Everything was brand new with AC. Food was great and the service was excellent. Recommend 100%

    Stayed in May 2024

  • Reviewed: 26 May 2024

    9.0
    Good stay abd friendly staff nice clean hotel good breakfast buffet. Over all comfortable and good e
    • Business trip
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    The room did not have airconditioning.. even though it says AC in the room.

    The hotel staff was nice and super friendly , buffet breakfast was good and it had all the required stuff for breakfast. Hotel was new and super clean.

    Stayed in May 2024

  • Reviewed: 19 May 2024

    9.0
    Superb
    • Solo traveller
    • Standard Queen Room
    • Stayed 2 nights
    • Submitted via mobile

    Its great location with a very good service.Overall, my stay was very comfortable, as the room was large and clean, the hotel staff is amazingly kind and friendly.

    Stayed in May 2024

  • Reviewed: 30 April 2024

    8.0
    Shitaye Rating
    • Business trip
    • People with friends
    • Family Suite with Balcony
    • Stayed 4 nights
    • Submitted via mobile

    Due to the fact that the hotel is new, not many taxi drivers know the hotel. More publicity is required

    The accommodation is cute, serene and facilities are very intact . The breakfast is very good and surpasses many five stars hotels

    Stayed in April 2024

  • Reviewed: 6 July 2025

    10
    Exceptional
    • Business trip
    • Couple
    • Standard Queen Room
    • Stayed 3 nights
    • Submitted via mobile

    The pillows should be a little lower and softer for those who don't prefer high pillows.

    The staff were super helpful. Thank you Tigist for your kind heart.

    Stayed in July 2025

  • Reviewed: 20 June 2025

    10
    My stay was extremely great staff is friendly and looked after and assisted with my care
    • Leisure trip
    • Couple
    • Queen Studio
    • Stayed 10 nights
    • Submitted via mobile

    N/A

    It’s is very clean

    Stayed in May 2025

  • Reviewed: 16 April 2025

    10
    Home away from home - great experience
    • Leisure trip
    • Couple
    • Standard Queen Room
    • Stayed 4 nights

    everything was fine

    Staying in the hotel was a great experience . All the staff were very kind , friendly and helpful people.It is difficult to mention all of them but special thanks to Mebtu ,Mercen & Dory who work in the reception & welcomed us every day with big smiles and tried their best to make our stay the great experience it was. We have eaten many evenings in the hotel's restaurant and it was always a nice meal being served upon by Bety ,Musrshu and Edil among the others There is a ice small souvenir shop in the hotel where All the staff of this hotel should be cherished by their management as their dediction and kindness makes them a big asset to the future of this hotel.If we will ever come back to Addis Ababa we will certainly without hesitation stay again in this place as we felt there at home & among friends.

    Stayed in April 2025

Showing 1 – 25

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