The noisy environment and some rooms were opened directly to public

No breakfast was attached

Stayed in July 2025

Construction noise

Good hotel overall. Well located. It has the basic amenities such as gym, business centre, shuttle service etc... Breakfast buffet is good.

Stayed in July 2025

Wifi and breakfast

Comfort and cleanliness

Stayed in July 2025

Good location and comfortable. On site bar and restaurant.

Stayed in May 2025

No view from the windows as the next house is very close. The fridge did not work.

Excellent hotel with a good price/quality ratio in Cazinchis.. The room was spacious and nice, breakfast was good. The massage i booked was really good and affordable. Staff is very friendly.

Stayed in June 2025

Room was comfortable, staff was friendly and helpful.

Stayed in June 2025

Carpets in room dont seem clean. I hope you change it. No swimming pool

STAFF

Stayed in May 2025

Hospitality

Timely managed

Stayed in May 2025

Mosquitoes in the room 509 and food not favorable to guests outside Ethiopia especially lunch and supper

Reception and good care services especially by Mellon, and break fast was waw

Stayed in May 2025

I could not complete tasks in the room because the wifi connection was super bad and slow.

The different dishes during the breakfast and the kindness of the workers there.

Stayed in May 2025

The only thing that made the stay not excellent is that room I was in was quite dark.

The overall quality of service, food, cleanliness was good, and the staff is excellent: very professional and helpful.

Stayed in May 2025

Nothing

My expectations were met

Stayed in April 2025

There was only one thing that was a bit odd and tainted my experience slightly: My flight was earlier in the morning and I asked to take away breakfast which I was told is possible. The next morning at the buffet i was suddenly told that I now have to pay for my takeaway boxes. I agreed to a price to then have an employee come after I had packed the breakfast to price me double the price for the boxes. This was just a very odd incident and was not aligned with the service and positive experiences I had the rest of the time

The staff in the hotel was very welcoming and friendly. They made the stay very comfortable and were open for any questions. The room was very spacious and had great amenities. The spa is also highly recommendable: I had a deep tissue massage that was very inexpensive and very good as well as the sauna.

Stayed in March 2025

The wifi was bad. There is no air conditioning except a standing fan which doesn't cool the room, only circulates the air. I had challenges with getting my breakfast delivered to my room at 4am based on my request and calling many times to remind them.

The room and beddings were spacious and comfortable. The location is excellent.

Stayed in March 2025

The friendly personnel

The breakfast could be improved

Stayed in March 2025

The hotel needs already some minor room renovations like - doorways, locks and shower taps. Breakfasts definitely need to be upgraded, because they are definitely poor for a 4 star hotel. I found myself what to eat butvI'm not much of a morning eater and I've seen better food servings even in a 3 star hotel. Need to work majorly on that.

Great hotel in a very pleasant neighborhood. Had the pleasure of staying here for 5 nights. I had a very late checkin around 1am. The shuttle servicemen met me right at the exit. The shuttle was fast and comfortable and provided for free by the hotel. I got a free room upgrade to a bigger room. The cleaning was done daily with free refill of bottled watter and all the needed shower accessories. All the hotel staff was extremely nice ad helpfull. The neighborhood was safe and comfortable to walk around ever for a single white woman :) A hat a free complimentary dry sauna visit but I didn't have a chance to use it. The bed and pillows were super-comfortable and the linenens and towels crispy white and fluffy. Slippers also provided. Safebox and kettle with tea and coffee in the room are available. The windows view was a bit strange but did not bother me personally.

Stayed in March 2025

None.

The location was ideal for the mission being undertaken.

Stayed in March 2025

Bar / Restaurant area although adequate,could do with a revamp and freshening up.

Very spacious suite, staff helpful cheerful, position of hotel excellent,

Stayed in February 2025

the rooms were clean and the breakfast was fine

Stayed in February 2025

Breakfast

The service

Stayed in January 2025

The food in the restaurant was great! But the biggest challenge for me was breakfast - vegetables and fruit are too close to a warming section and this simply dries up and seems like it was there for days. Maybe restructuring the tables would help so that cold food like cheese and ham won't be close to warmers. Eastetics is horrible and it's not welcoming

The room was great, food was good!

Stayed in January 2025

food

Food is ordinery need add more options specially HALAL food

Stayed in January 2025

The WiFi was slow and disconnected often. I had to rely on my mobile data most of the time. It was a bit of a hassle to change my booking by 1 day. The staff seemed a bit unfamiliar with the process and were going to charge me for the extra day. Thankfully we were able to resolve it. I would advice anyone booking this hotel to use the flexible dates option on the booking.com app.

The room was large and comfortable. A portable heater was made available as the weather was quite cold. Breakfast was okay, with a moderate variety of food items at the buffet. The staff were friendly and helpful, although it was a lot of hassle to change my booking dates by one day. I liked the complementary tea items and the range of toiletries provided, including a shoe-shine kit and a sewing kit. Great value for money!!

Stayed in December 2024

Room was good. It had a heater which came in handy given the cold nights in Addis.

Stayed in December 2024