Ni

For the room

Stayed in August 2025

None

Large with good food

Stayed in August 2025

Some construction have been performed during the rain season but the management sent us a letter and provided free breakfast, and the nuisance was very limited

The Halle Grand has class and you notice it and after very short time I felt like at home.

Stayed in August 2025

Even though the hotel appears to offer so many services and experiences, you wont find a digital catalogue or information brochure about them. It would have been nice to know what's available, at what times and price. I took away a point for the shower that didnt drain. The hotel's phone number on booking.com did not go through; luckily someone at the airport helped ask for the shuttle.

I liked the spacious, modern design, and delicious food, attentive staff. This hotel offers so many wellness services and culinary experiences, but you have to ask to find out. It's probably one of the best places to stay in Addis; certainly the best I have:) Free airport shuttle:)

Stayed in July 2025

Nothing

Everything

Stayed in July 2025

In the hotel’s schedule, staff come twice in the evening to check for missing or replacement items, etc. However, they have always knocked on my door at inconvenient times when I was sleeping or busy. I understand their good intentions, but perhaps it would be better to arrange this in advance or allow guests to request it beforehand. The evening visits are in addition to the regular cleaning service that takes place in the morning.

Although my stay included breakfast, I did not actually partake in it throughout my entire stay.

Stayed in July 2025

The property was very modern and up to date. The staff was very kind and the customer service was exceptional. I would definitly stay there again if i was in Ethiopia.

Stayed in July 2025

The hotel was really nice, rooms are spacious and clean, the staff is so friendly and helpful. We stayed for 2 nights and it's honestly been one of the best hotels I've stayed in Addis Ababa. I highly recommend.

Stayed in June 2025

The stairs going to the wellness center / spa. There are several flights to reach the outside entrance - no elevator. We could go it, it’s just a lot and we wondered how people with mobility issues could enjoy the pool and/or spa.

The room was very comfortable with many amenities. Housekeeping did turndown every day and left roses on the bed. The staff are well-trained professionals who aim to please. The bar/restaurant has a broad menu and we loved the food. The spa was good and very affordable - we got a couples massage.

Stayed in June 2025

Best hotel in Addis Ababa Cleanliness View Location Service Nice receptionists Great hotel manager I've visited all the hotels in Addis Ababa, and this is the best.

Stayed in July 2025

a little far from the city center I stayed five nights and on the last day I did a late check-out paying half of the stay, but 10 minutes after 7pm they asked me to leave the room even though it was not booked by anyone and I had a shuttle at 9pm .

wonderful hotel, excellent food, truly exceptional staff, services and treatment very clean hotel in all services with an exceptional and well-kept spa.

Stayed in June 2025

None

All services

Stayed in June 2025

They closed the out door seating area. Dont know why

Beds a bit larger would be nice to have

Stayed in June 2025

The property is clean & the staff were friendly

Stayed in June 2025

Nothing

Nice hotel . I liked everything.

Stayed in April 2025

Very friendly staff, nice food, very clean and well managed wellness center

Stayed in May 2025

Nothing

The setting was stunning, and the staff were exceptionally welcoming.

Stayed in April 2025

Stairs to gym

Up to standard in cleaning

Stayed in April 2025

The hot water in the shower takes forever.

The exceptional care from the staffs and hospitality is second to none I have experienced lately. The pure attention and luxury is good. The brand is exceptional.

Stayed in April 2025

Facilities, staff, room, buffet breakfast all fantastic. Only worried about the large opening windows with just a low metal gate to prevent fallout on the high levels.

Stayed in April 2025

There was construction work right outside our window which was noisy.

It was a stunning entrance lobby and our room was really luxurious

Stayed in February 2025

Nothing

My recent stay at Haile Grand Addis Hotel in Addis Ababa was absolutely outstanding. From the moment I arrived, I was welcomed with genuine warmth and exceptional hospitality. The staff were highly professional, courteous, and always ready to assist, making me feel right at home. The rooms were impeccably clean, spacious, and beautifully designed with modern touches that provided both comfort and luxury. The hotel’s facilities, including the restaurant, spa, and recreational areas, were top-notch and contributed to a relaxing and memorable stay. The overall ambiance of the hotel was peaceful and elegant, offering the perfect balance of comfort and sophistication. I highly recommend Haile Grand Addis Hotel to anyone visiting Addis Ababa and looking for a premium experience with world-class service.

Stayed in March 2025

In general the operation needs attention to detail. Staff are friendly but have no sense of urgency. Overall, it was a pleasant stay.

Stayed in March 2025

Facilities, staff, food

Stayed in February 2025