Reviews of NH Ciudad de Zaragoza 4 stars
Avenida César Augusto, 125, 50003 Zaragoza, Spain
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe view was fabulous, the food we got from the restaurant (room service) was wonderful, the cleaners did a great job.
Ice machine, a drink machine or a store section that sold cans or bottles of drinks in teh hotel.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewHotel was well located. Staff were extremely nice and pro-active.
Size of the room, too small.
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewBreakfast & locatoo
Narrow spaces
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewEverything was perfect.
Dear Guest, Your kind words and positive feedback are truly appreciated. It is heartening to hear that your stay with us was a perfect one. This is the kind of experience we strive to provide every guest, every time. Your satisfaction is our greatest reward. We look forward to welcoming you back in the near future for another memorable stay. Best Regards. LUIS BONDIA DURAN Jefe de Recepción NH Ciudad de Zaragoza
Dear Guest, Your kind words and positive feedback are truly appreciated. It is heartening to hear that your stay with us was a perfect one. This is the kind of experience we strive to provide every guest, every time. Your satisfaction is o… Show more
Reviewed: 23 August 2025 · Stayed in August 2025
Verified reviewVery well situated next to the historic center and by the Ebro river. Made for a nice stay to be able to sight see right outside the hotel front door. Nice and welcoming staff upon checking in!
There is no soundproof in the hotel, you can hear EVERYTHING in the hallways in your room.
Dear guest, It's delightful to hear that you found our hotel's location convenient and that you had a pleasant stay with us. Our staff endeavors to provide a warm welcome to every guest, so your kind feedback is much appreciated. Regarding the soundproofing, we regret any inconvenience it may have caused during your stay. It is our aim to provide a serene and comfortable environment and we're sorry to hear that this aspect didn't meet your expectations. We look forward to the opportunity of welcoming you back in the future. Best regards. LUIS BONDIA DURAN Jefe de Recepción NH Ciudad de Zaragoza
Dear guest, It's delightful to hear that you found our hotel's location convenient and that you had a pleasant stay with us. Our staff endeavors to provide a warm welcome to every guest, so your kind feedback is much appreciated. Regardin… Show more
Reviewed: 22 August 2025 · Stayed in August 2025
Verified reviewRoom was superb. Great location
Nothing
Dear Guest, We're thrilled to hear that you found our rooms superb and that our location added to your experience. It’s always our goal to provide our guests with a memorable stay. Your generous words will be shared with the entire team to let them know their efforts are appreciated. Looking forward to welcoming you again on your next visit. LUIS BONDIA DURAN Jefe de Recepción NH Ciudad de Zaragoza
Dear Guest, We're thrilled to hear that you found our rooms superb and that our location added to your experience. It’s always our goal to provide our guests with a memorable stay. Your generous words will be shared with the entire team t… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe location and the staff
Dear valued guest, It warms our hearts to learn that our prime location and dedicated staff contributed to your satisfaction. Indeed, our team is always ready to offer a hand and ensure guests are comfortable. We look forward to welcoming you back on your next trip. Best Regards. LUIS BONDIA DURAN Jefe de Recepción NH Ciudad de Zaragoza
Dear valued guest, It warms our hearts to learn that our prime location and dedicated staff contributed to your satisfaction. Indeed, our team is always ready to offer a hand and ensure guests are comfortable. We look forward to welcoming … Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewExcellent location, staff are amazing
Car park is tight! Anything bigger than a fiat 500 and it becomes a interesting game of can we fit! 🤣
Dear Guest, Your kind words regarding our staff and location are greatly appreciated. It is our aim to provide an environment that is as welcoming and convenient as possible for our esteemed guests. Regarding the car park, it's clear that manoeuvring larger vehicles can indeed present a unique challenge. This aspect of our facility is part of the unique character of our city-centre location, which we hope adds a bit of excitement to your visit! We hope to welcome you back again soon. Best Regards. LUIS BONDIA DURAN Jefe de Recepción NH Ciudad de Zaragoza
Dear Guest, Your kind words regarding our staff and location are greatly appreciated. It is our aim to provide an environment that is as welcoming and convenient as possible for our esteemed guests. Regarding the car park, it's clear that… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewGood location. Clean rooms and good size bathroom. Good air conditioner (essential as it was 40 degrees outside!) Good no frills base to explore the city. Secure underground parking at additional cost.
Dear valued guest, It is heartening to hear that you found our location convenient and our rooms clean and comfortable. We are glad that our air conditioning system was able to keep you cool during the hot weather. It's wonderful that our hotel served as a good base for your city exploration, and that you found our secure underground parking useful. We hope to have the opportunity to welcome you back to our hotel in the future. Kind regards. LUIS BONDIA DURAN Jefe de Recepción NH Ciudad de Zaragoza
Dear valued guest, It is heartening to hear that you found our location convenient and our rooms clean and comfortable. We are glad that our air conditioning system was able to keep you cool during the hot weather. It's wonderful that our … Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewThis is a fabulous hotel. Modern, well appointed and superb location. The welcome and advice given when we arrived was so natural and friendly it felt like we were returning to a regular haunt but this actually was our first visit. The location is amazing. Almost on the river bank, by a bridge and right on the edge of the Old Town. This gave us a stunning view from our room which faced the river and had a balcony that was perfect for taking in the whole ambience of the city at night and in the morning. Zaragoza is a beautiful, vibrant and historic city. The hotel is by a tram stop and opposite a preserved section of the old Roman walls. Perfect for anyone wishing to sightsee. We had our small dog with us and he was delighted to find that the hotel had provided a bed for him and a bone shaped dual feed and water bowl with some nibbles. That was so considerate and I think that is the first time any hotel has been so thoughtful. We ate alfresco in a nearby restaurant / bar and strolled the old town streets before a nightcap and then a good nights rest. Breakfast was a very well provisioned buffet which we ate in the reception bar area as the dog was not allowed into the restaurant. Again the staff went out of their way to ensure we were comfortable and well looked after. What a lovely hotel and a brilliant find.
There was absolutely nothing to fault. I would only point out that a large car (XC90) can be a tight fit in the underground car park but it is manageable. Every other aspect of our stay was beyond expectations and both the staff and the facilities were excellent. For our purpose of an overnight break on the drive from central France to mid-Spain this was a fabulous hotel.
Dear guest, Your exceptional review truly warms our hearts. It's a delight to hear that you had such a memorable first visit to our hotel. The location of our hotel is indeed one of our unique selling points and we're thrilled that you could take full advantage of it. We're particularly glad that you and your furry friend enjoyed our efforts to provide a comfortable stay for all our guests. It's our priority to make everyone feel welcome, and we're glad we succeeded. We're glad that you had a pleasant dining experience in the nearby restaurant and that you enjoyed our breakfast buffet. Our staff will be pleased to hear that their efforts to ensure your comfort were appreciated. We appreciate your note about the tight fit in our underground car park for larger vehicles. We strive to accommodate all our guests' needs and we're glad that despite this, every other aspect of your stay exceeded your expectations. We look forward to welcoming you back to our hotel for another memorable stay in the future. Your kind words truly inspire us to continue providing the best service for our guests. LUIS BONDIA DURAN Jefe de Recepción NH Ciudad de Zaragoza
Dear guest, Your exceptional review truly warms our hearts. It's a delight to hear that you had such a memorable first visit to our hotel. The location of our hotel is indeed one of our unique selling points and we're thrilled that you co… Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe size of the closet is ideal
Dampness at the top of bathroom window (aluminium frame); holes in one of the towels and scratches in the blinds closest to the window, both denote little attention to the care of the facilities (it is a four stars hotel...)
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improve were needed. Again a big thank you and we hope to see you again soon at the Nh Ciudad de Zaragoza. Kind regards!
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improv… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewWell located snd comfortable hotel. Very good breakfast.
Bed was a bit small because the room was small. We are more used to 2 singles joined together.
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improve were needed. Again a big thank you and we hope to see you again soon at the Nh Ciudad de Zaragoza. Kind regards!
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improv… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLocation, view, and staff was great.
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improve were needed. Again a big thank you and we hope to see you again soon at the Nh Ciudad de Zaragoza. Kind regards!
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improv… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewLocation, decent Internet speed
Noise isolation, small double bed room, leakage issue, very loud customers, the car park is really hard to manoeuvre
Dear Guest, We sincerely appreciate your valuable feedback. It's wonderful to hear that you found our location convenient and our internet service satisfactory. We regret to learn about the shortcomings you experienced, particularly the noise and room size. Our hotel aims to provide a comfortable and serene environment for all our guests. We acknowledge that parking can be challenging in certain situations and we continuously work on improving the overall guest experience. Your insight is critical in helping us understand where we can make improvements. We hope you will consider staying with us again in the future, giving us an opportunity to provide you with a more pleasant and comfortable stay. Best Regards. LUIS BONDIA DURAN Jefe de Recepción NH Ciudad de Zaragoza
Dear Guest, We sincerely appreciate your valuable feedback. It's wonderful to hear that you found our location convenient and our internet service satisfactory. We regret to learn about the shortcomings you experienced, particularly the n… Show more
Reviewed: 4 August 2025 · Stayed in August 2025
Verified reviewCentral Location. Clean , and comfortable room
The cost to Park my car
Dear guest, We are delighted to hear that you found our rooms comfortable and clean, and our central location convenient. These are aspects that we always strive to maintain to the highest of standards. Regarding the parking, we understand that the cost may not have met your expectations. However, we are located in a prime area where parking facilities have certain rates. We assure you that we have taken your feedback into account as we continuously work towards enhancing our guests' experiences. Thank you for your review and we hope to serve you again in the future. LUIS BONDIA DURAN Jefe de Recepción NH Ciudad de Zaragoza
Dear guest, We are delighted to hear that you found our rooms comfortable and clean, and our central location convenient. These are aspects that we always strive to maintain to the highest of standards. Regarding the parking, we understan… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewPerfect location
Infrastructure，our bathroom door is broken, it’s can’t be opened.
Dear Guest, It's wonderful to hear that you found our location perfect! Being conveniently located is something we take pride in and we're thrilled it worked out well for you. However, it's concerning to hear about the issue you experienced with the bathroom door. Your comfort is our top priority and we strive to ensure all our guests have a smooth and pleasant stay. We're sorry if this unfortunate incident caused any inconvenience. We hope this isolated issue will not deter you from choosing us again in the future. We look forward to welcoming you back and providing a flawless experience on your next visit. Best Regards. LUIS BONDIA DURAN Jefe de Recepción NH Ciudad de Zaragoza
Dear Guest, It's wonderful to hear that you found our location perfect! Being conveniently located is something we take pride in and we're thrilled it worked out well for you. However, it's concerning to hear about the issue you experienc… Show more
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe room was clean and good size, did not have breakfast we slept in.
Dear Guest, It's wonderful to hear that you found our rooms to be of a good size and well-kept. We understand how important a restful night's sleep is, especially when traveling. Breakfast is indeed a delightful part of the day, so next time you choose to stay with us, we would love for you to experience our breakfast selection. We aim to provide an enjoyable experience from start to finish. Looking forward to welcoming you again. LUIS BONDIA DURAN Jefe de Recepción NH Ciudad de Zaragoza
Dear Guest, It's wonderful to hear that you found our rooms to be of a good size and well-kept. We understand how important a restful night's sleep is, especially when traveling. Breakfast is indeed a delightful part of the day, so next ti… Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewReviewed: 27 July 2025 · Stayed in July 2025
Verified reviewOnly the location 2-minute walk from the city centre
Avoid Room 404 Small Noisy Doors don't close properly No coffee facilities - when other rooms have
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improve were needed. Again a big thank you and we hope to see you again soon at the Nh Ciudad de Zaragoza. Kind regards!
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improv… Show more
Reviewed: 24 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewLovely big room with balcony, air con was definitely needed. Ideal location by the river and near the basilica and cathedral. Staff were helpful we did not eat there as we had an email saying breakfast was 63 euro each, I presume that must have been incorrect but we decided to eat in front of the basilica as it was a beautiful morning
Great to have parking although as with all city centre hotels you have to pay, the actual car park is underneath the hotel and can be quite tricky to access we have a four by four but that really was the only issue and we managed.
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improve were needed. Again a big thank you and we hope to see you again soon at the Nh Ciudad de Zaragoza. Kind regards!
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improv… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewReviewed: 18 July 2025 · Stayed in July 2025
Verified reviewExcellent location! Good breakfast and very helpful staff.
The price seems reasanonable at the time of booking, but one has to bear in mind that all additional services (parking, breakfast, pet, etc) makes the final price quite expensive.
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improve were needed. Again a big thank you and we hope to see you again soon at the Nh Ciudad de Zaragoza. Kind regards!
Thank you so much for taking the time to leave us a comment. It is very nice to see that you have enjoyed your stay with us. Guest comments are important to us. It helps us to understand the needs of the people staying with us and to improv… Show more