Limited parking areas There were many ants around the room

Good location near Alcala street

Stayed in July 2025

Location is not easy to reach to especially for the first time traveler. This was not good value for money. For this much money, I found better places

The staff was good but location is silent nothing around to eat or roam around

Stayed in July 2025

The view left a little to be desired, but for a great price. Some of the staff did not speak English, be sure to know your room number when you go for breakfast.

Room was small but efficient. Very clean and tidy. The windows blocked all the road noise. The rooftop pool was very nice - just a shame that the thunder came to rain on my parade! The morning breakfast and shuttle to the airport were very convenient.

Stayed in July 2025

No windows in the ground rooms

Swimming pool in the terrace

Stayed in June 2025

Perfect for a layover due to its proximity to airport. Spacious room and good breakfast.

Stayed in June 2025

The room was modern and very clean. The staff is very helpful and friendly. The property is close to the airport and offers airport transfers. The property is also within walking distance of bus stops and a metro station, so getting around Madrid is pretty easy. The breakfast was very sufficient. There is a rooftop deck and pool. I was only staying in Madrid for a couple of nights, and this property met all my needs for a brief stay.

Stayed in June 2025

Finding the shuttle. Need more specifics eg in front of gate 10 past the taxi stand I went to bus terminal which was for coaches. Poorly signed at airport

Free airport shuttle

Stayed in May 2025

Not close enough of restaurants

Near the airport and metro

Stayed in June 2025

The pillows were very soft.

Close to restaurants and cafes. Next to bus stops for getting around. 24 hour desk and free airport transfer.

Stayed in June 2025

The room was very tiny and someone had left a half smoked cigarette in the room, even though there are no smoking signs everywhere. The salon/ lounge room was dark. The walls are very thin, I could hear the person next door breathing.

The neighborhood around was nice for walking. The breakfast was nice and the airport pick up was great.

Stayed in May 2025

Unfortunately I only spent a few hours overnight. The bed is on the hard side which was not a problem for me but if you are looking for something soft to sink into, they might have a higher category of accommodation than the single travelers room. Also, if you're a larger person, the toilet and shower is very compact.

Very nice and quiet little room. Compact but everything you need, plus a fridge. Super clean, modern and classy design. Wonderful greeting by Marius at almost midnight. Everyone was nice including the man who drove the free shuttle to the airport. Good breakfast with sufficient options (but no hot food other than if you toasted some bread). Comfortable dining area. You check in at one building and depending on what your room type is, you might walk to another building in less than 1 minute. Sounds odd but works well. All gates and building doors open easily with your key card. When entering your room, you must insert your key card to activate the lights, etc. I would definitely return here. Bien hecho!

Stayed in June 2025

I had to jump to reach the towel in the bathroom because the rack was high.

The airport transfer was convenient! Thank you for this service! The staff were reliable & helpful. Shout-out to Christina & Marius. The breakfast had good selections. The place is in a quiet area but about 10mins to metro.

Stayed in May 2025

Unfortunately, no airport shuttle over the weekend. Not mentioned at the time of booking.

Stayed in May 2025

Location , small room, high price for the value

Clean and calm place. Great breakfast

Stayed in May 2025

Rooms at the lower floor are in the basement, with small windows at ground level. Somewhat thin doors, which means you can hear loud neighbours.

Comfortable room. Nice and quick reception service. Good breakfast with nice outdoor seating. Hard matress, as appears to be the standard in Spain, which worked fine for me but not great if you need a softer bed. 15 min walking distance from the large IFEMA Palacio Municipal de Congresos conference center.

Stayed in May 2025

It's great that the hotel has a free shuttle service from the airport but important to check it is available on the day you arrive otherwise you may be at the mercy of the airport taxi drivers.

Clean quiet comfortable room. Breakfast for 10 euros was excellent.

Stayed in May 2025

Pool was closed. Breakfast was just ok. Otherwise, all was fine and great to have free airport shuttle and a first floor room since there is no elevator.

Stayed in April 2025

Nothing

Everything was great, shuttle service was perfeft

Stayed in April 2025

There was not elevator, so I had to carry my suitcase through the stairs. The person working in the reception during the afternoon gave me wrong information about the hotel transportation and was not friendly. Also, she made a negative comment about her colleague, what I found inappropriate. The area is a working neighbor with little to explore.

I like that the transportation from the airport to the hotel and viceversa was included in the price. Also, most of the staff were friendly. The room was nice and clean, and the bed was comfortable.

Stayed in April 2025

No elevator

Stayed in March 2025

As I said above the bed was a rock

The new building is simply gorgeous, now let’s talk about the bed… Hard as a rock, I mean a proper rock, zero bounce, if that’s your thing, then you will love it for me way too hard, other than that, impeccable rock! Hahaha beautiful and very convenient

Stayed in February 2025

I could hear everything in the rooms beside mine, there was no sound proofing

Room was comfortable and very clean, staff were friendly and helpful

Stayed in January 2025

A vending machine could be very useful considering the location of the hotel.

Very comfortable room, I needed a place to stay because I lost my connection flight and the staff was very helpful and tried to help me find a solution. Good breakfast, comfortable room and bathroom.

Stayed in November 2024

The shuttle does work over the weekends and that was the reason a book there.

The breakfast and staff attention was really good.

Stayed in December 2024