Reviews of Hotel Jerez Centro 4 stars
Marqués de Casa Domeq, 13, 11403 Jerez de la Frontera, Spain
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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe location was very good. Parking on site was good and discount for pre booked breakfast was also good, as was the breakfast itself. One receptionist was super friendly and helpful. The bed was very comfortable and the large terrace was nice. Plentiful supply of bottled water was appreciated.
Only slightly disappointment was the bathroom which perhaps is ready for an upgrade. A small detail but an inconvenience...towel rail over bath was very high as was the hand soap by the hand basin.
Dear Annie, Thank you for this feedback on your recent stay. We sincerely regret that certain aspects of your stay fell short of expectations. Your observations about bathroom amenities have been noted as we continuously evaluate our facilities. We’re delighted you highlighted our central location and convenient parking. It’s wonderful to hear you appreciated the breakfast variety and found our team member particularly welcoming. The comfort of your bed and enjoyment of the terrace space perfectly reflect the experience we aim to provide all guests. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Guest Experience Manager Hotel Jerez Centro
Dear Annie, Thank you for this feedback on your recent stay. We sincerely regret that certain aspects of your stay fell short of expectations. Your observations about bathroom amenities have been noted as we continuously evaluate our faci… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewvariety of options for breakfast
None, all good
Dear Surya, Thank you very much for your kind feedback. We're delighted our team members like Ester could contribute to your positive experience. Our breakfast buffet aims to cater to diverse preferences, and we're pleased this variety enhanced your stay. It's particularly rewarding when guests notice our staff's dedication to exceptional service. We'll ensure Ester receives your kind recognition. We look forward to welcoming you back for another memorable experience. Best wishes, Guest Experience Manager Hotel Jerez Centro
Dear Surya, Thank you very much for your kind feedback. We're delighted our team members like Ester could contribute to your positive experience. Our breakfast buffet aims to cater to diverse preferences, and we're pleased this v… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in May 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in July 2025
Verified reviewCentral location was perfect
Lack of iron and ironing board (not unusual in Spain)
Dear Ian, Thank you for your review. While we aim to provide comprehensive in-room facilities, our professional services are ready to assist with any requirements. We are pleased that both our dining experience and strategic placement in the city center enhanced your stay. We hope to welcome you again in the future. Best regards, Guest Experience Manager Hotel Jerez Centro
Dear Ian, Thank you for your review. While we aim to provide comprehensive in-room facilities, our professional services are ready to assist with any requirements. We are pleased that both our dining experience and strategic placement… Show more
Reviewed: 26 July 2025 · Stayed in June 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewIt was fantastic,staff very friendly and helpful.Very central.
Nothing
Dear guest, Thank you for your positive feedback. We are delighted that your stay at Hotel Jerez Centro exceeded your expectations. Our dedicated team members take pride in delivering warm hospitality, and your recognition of their attentiveness brings us joy. The central position of our establishment enhances the comfort of your stay, allowing easy access to the city's main attractions. We look forward to welcoming you back on a future occasion. Best regards, Guest Experience Manager Hotel Jerez Centro
Dear guest, Thank you for your positive feedback. We are delighted that your stay at Hotel Jerez Centro exceeded your expectations. Our dedicated team members take pride in delivering warm hospitality, and your recognition of their at… Show more
Reviewed: 21 July 2025 · Stayed in July 2025
Verified reviewA great place to be located at the heart of Jerez. We spent a lovely stay with our family here in July. Special thanks to the amazingly friendly service! Spotless and spacious rooms with good air conditioning
Dear Kati, We sincerely appreciate your wonderful feedback about Hotel Jerez Centro. We are delighted that your family stay with us was so memorable. The prime setting in downtown Jerez allows our visitors to explore the city's treasures with ease. Our dedicated team takes pride in delivering attentive service to ensure each guest feels valued. Your comments about the immaculate and roomy accommodations with efficient climate control reflect our commitment to comfort. Your satisfaction with every aspect of your visit brings us joy. We would be honored to welcome your family back for another pleasant stay. Warm regards, Guest Experience Manager Hotel Jerez Centro
Dear Kati, We sincerely appreciate your wonderful feedback about Hotel Jerez Centro. We are delighted that your family stay with us was so memorable. The prime setting in downtown Jerez allows our visitors to explore the city's tre… Show more
Reviewed: 13 July 2025 · Stayed in July 2025
Verified reviewConvenient location for the old part of Jerez with on site parking. Very good breakfast .
Dear Nuala, We are delighted by your thoughtful review. Your positive review brings us great satisfaction. We are pleased our staff's hospitality and our central location contributed to making your stay memorable. We eagerly await the opportunity to welcome you back. Best regards, Guest Experience Manager Hotel Jerez Centro
Dear Nuala, We are delighted by your thoughtful review. Your positive review brings us great satisfaction. We are pleased our staff's hospitality and our central location contributed to making your stay memorable. We eagerly await… Show more
Reviewed: 9 July 2025 · Stayed in July 2025
Verified reviewA fantastic hotel in the centre of Jerez. I stayed there at the beginning and the end of my holidays as I flew back from Jerez Airport as well. The staff are all amazing and attentive. And the breakfast is a dream with everything you wish for. Thank you for an amazing stay.
Dear Alexandra, We truly appreciate your wonderful feedback about your recent stays with us. Your positive experience at Hotel Jerez Centro fills us with joy. The dedication of our team members and the quality of our morning dining options stand out among the highlights of your visits. We look forward to welcoming you back on your next visit to Jerez. Best regards, Guest Experience Manager Hotel Jerez Centro
Dear Alexandra, We truly appreciate your wonderful feedback about your recent stays with us. Your positive experience at Hotel Jerez Centro fills us with joy. The dedication of our team members and the quality of our morning dining opt… Show more
Reviewed: 30 June 2025 · Stayed in June 2025
Verified reviewExcellent room in the centre of Jerez and very clean and quiet. Underground parking available
Dear Assad, Thank you for taking the time to share your wonderful feedback. We are delighted to read about your fantastic experience at Hotel Jerez Centro. Our team takes great pride in maintaining immaculate accommodations, and we are grateful for your appreciation of the tranquil atmosphere. The convenient underground parking facility adds to the comfort of your stay, and our prime position in the heart of Jerez makes exploring the city effortless. We look forward to welcoming you back for another pleasant stay. Best regards, Guest Experience Manager Hotel Jerez Centro
Dear Assad, Thank you for taking the time to share your wonderful feedback. We are delighted to read about your fantastic experience at Hotel Jerez Centro. Our team takes great pride in maintaining immaculate accommodations, and we are gr… Show more
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewLocation
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewIt's been an amazing stay. I really want to point out how awesome the staff in this hotel is. Everyone was helpful and super friendly. The location is top. I had a fabulous time. Thank you very much!
Dear Alexandra, Thank you for your positive feedback. Your glowing review brings immense joy to our entire team. Our dedicated personnel takes great pride in delivering exceptional hospitality, and your recognition of their warmth and attentiveness is deeply valued. The prime setting of our establishment in the heart of Jerez de la Frontera enhances the remarkable experiences we strive to create for our cherished guests. We look forward to welcoming you back on a future occasion. Best regards, Guest Experience Manager Hotel Jerez Centro
Dear Alexandra, Thank you for your positive feedback. Your glowing review brings immense joy to our entire team. Our dedicated personnel takes great pride in delivering exceptional hospitality, and your recognition of their warmth and att… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewGood location, parking in the basement. We could walk to everywhere in the center, which was important for us. Nice place overall. Had a great breakfast, it was not included in our booking and we woke up late, so the staff stayed extra time so we could finish our meal.
The air conditioning was not working in the building. Front desk staff let us know before checking us in and offered to show us the room. We accepted to stay, it was not nice, as it was a hot day.
Dear Cristi, Thank you for your review. We sincerely apologize for the temporary malfunction of the climate control system during your visit. Our maintenance team worked diligently to resolve this situation as swiftly as possible. Your kind words about our dedicated team members warm our hearts. We are delighted they extended the breakfast service to ensure you could enjoy your morning meal at a relaxed pace. The strategic placement of our establishment in the heart of Jerez, complemented by our secure underground parking facility, makes exploring the city's attractions effortless for our guests. We hope to welcome you again in the future. Best regards, Guest Experience Manager Hotel Jerez Centro
Dear Cristi, Thank you for your review. We sincerely apologize for the temporary malfunction of the climate control system during your visit. Our maintenance team worked diligently to resolve this situation as swiftly as possible. Your ki… Show more
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewThe location was perfect. The hotel was clean, the staff (particularly Ana), were very friendly and accommodating. The car park was really good and quite spacious. There was plenty of choice at breakfast.
The bathroom would have benefited from a deep clean.
Dear Elaine, We appreciate that you took the time to share your experience with us. We are delighted to read about your wonderful stay at Hotel Jerez Centro. We sincerely apologize for any oversight in the bathroom maintenance, our dedicated staff members are always at your disposal to address such situations promptly. Our team, particularly Ana, takes great pride in delivering exceptional service, and we are grateful for your kind acknowledgment of their efforts. The extensive breakfast selection aims to cater to all preferences, ensuring a perfect start to each day. Finally, we are pleased that you found our establishment's central position ideal for your stay, complemented by the convenience of our spacious underground parking facility. We look forward to the pleasure of welcoming you back on future occasions. Best regards, Guest Experience Manager Hotel Jerez Centro
Dear Elaine, We appreciate that you took the time to share your experience with us. We are delighted to read about your wonderful stay at Hotel Jerez Centro. We sincerely apologize for any oversight in the bathroom maintenance, our dedica… Show more
Reviewed: 21 June 2025 · Stayed in June 2025
Verified reviewLocation.
Problem with A/C. No Bar anymore. 😪
Dear Paul, Thank you for your review. We sincerely regret that certain aspects of your stay did not meet your expectations. Our maintenance team has been notified about the climate control system to ensure optimal functionality. We value your feedback about our establishment's amenities and continuously evaluate our services to enhance guest comfort. Nonetheless, we truly appreciate your positive remarks about our prime setting. Our central position enables guests to explore the rich cultural heritage of Jerez with ease. We hope to welcome you again in the future. Best regards, Guest Experience Manager Hotel Jerez Centro
Dear Paul, Thank you for your review. We sincerely regret that certain aspects of your stay did not meet your expectations. Our maintenance team has been notified about the climate control system to ensure optimal functionality. We value y… Show more
Reviewed: 20 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewLocation is great. Walking distance to the Cathedral and lots of bars and restaurants. Staff were friendly and efficient. Room was clean and comfortable. It's basic but very well located and for the price it was a good base in the town centre.
On arrival they explained that they had a problem with the air conditioning. It was working but only just and in a very hot night it made it a little uncomfortable but these things happen. One of our party requested and was supplied with a fan and we all got free parking so the hotel could not have done much more.
Dear Stephen, Thank you for your review. We sincerely apologize for the air conditioning performance during your visit. Our maintenance team promptly addressed the situation, and we appreciate your understanding regarding this temporary challenge. We are grateful that you found our complimentary parking arrangement helpful in this situation. Your praise for our devoted personnel brings us joy, as they consistently aim to deliver exceptional service. The pristine condition and welcoming atmosphere of your accommodation reflect our commitment to maintaining high standards. Finally, we are delighted that you appreciated our prime position in the heart of Jerez, offering convenient access to the Cathedral and numerous dining establishments. We hope to welcome you back in the future. Best wishes, Guest Experience Manager Hotel Jerez Centro
Dear Stephen, Thank you for your review. We sincerely apologize for the air conditioning performance during your visit. Our maintenance team promptly addressed the situation, and we appreciate your understanding regarding this temporary ch… Show more
Reviewed: 9 June 2025 · Stayed in May 2025
Verified reviewWe had a good stay at this hotel. The location is excellent — just a short walk from the historic downtown — and having on-site parking available (even at an additional cost) was a big plus. Breakfast was also very good, with a nice variety to start the day. The staff was really friendly and helpful, providing us with great information on how to get around town.
The main downside was the condition of the room as it seemed quite dated, and the air conditioning wasn’t working properly, which could be uncomfortable during warmer nights. Fortunately, the weather was mild during our stay, but it’s something to keep in mind.
Dear José, Thank you for your review. We sincerely apologize that some aspects of your stay did not meet your expectations. Our maintenance team has been notified about the climate control system, and we want to emphasize that our staff is always available to address any concerns during your stay. Your kind words about our team members warm our hearts. We take pride in providing exceptional service, and we are delighted that our personnel offered valuable recommendations for exploring the city. The convenience of our establishment's placement near the historic district brings us joy, as does your appreciation of our parking facilities. We are particularly pleased that you enjoyed our morning culinary offerings, carefully prepared to provide an energizing start to each day. We hope to welcome you again in the future. Best regards, Guest Experience Manager Hotel Jerez Centro
Dear José, Thank you for your review. We sincerely apologize that some aspects of your stay did not meet your expectations. Our maintenance team has been notified about the climate control system, and we want to emphasize that our staff is… Show more
Reviewed: 6 June 2025 · Stayed in June 2025
Verified reviewIt would have been perfect except for a problem with air conditioning - which we were informed of at reception . Luckily they offered us free parking as compensation
the location & staff
Dear William, Thank you for your review. We are sorry that some aspects of your stay did not meet your expectations. Our team strives to maintain exceptional service standards, and we regret any inconvenience caused by the air conditioning system. We appreciate your understanding regarding the situation and are glad we could offer complimentary parking as a gesture of goodwill. We hope you managed to take advantage of our prime location in the heart of Jerez, surrounded by beautiful gardens and within walking distance of the Royal School of Equestrian Art and renowned Sherry wine cellars. We hope to see you again in the future. Kind regards, Guest Experience Manager Hotel Jerez Centro
Dear William, Thank you for your review. We are sorry that some aspects of your stay did not meet your expectations. Our team strives to maintain exceptional service standards, and we regret any inconvenience caused by the air conditioning… Show more
Reviewed: 31 May 2025 · Stayed in May 2025
Verified reviewLocation was excellent a short walk to the main shopping area and restaurants. The room was large with very comfortable beds. Breakfast was sufficient, consisting of hot and cold items. Parking was easy in the on site car park. Directly opposite the hotel down a side street there is an ice cream shop, two bars and a Chinese Restaurant all very reasonable priced due to being away from the main shopping area.
Reviewed: 29 May 2025 · Stayed in May 2025
Verified reviewReviewed: 28 May 2025 · Stayed in May 2025
Verified reviewLocation of hotel excellent Friendly staff & very helpful Plenty of wardrobe space (not enough hangers)
Room average for the price & star rating of hotel Bathroom extractor fan ineffectual Air con ineffectual & noisy
Dear Susan, Thank you for taking the time to share your detailed feedback about your stay with us. We regret that certain amenities in your room did not meet your expectations. Our maintenance team regularly inspects all systems to ensure optimal performance, and our staff is always ready to assist with any concerns that arise during your stay. We are grateful that you recognized the excellence of our central location and the quality of our service. The generous storage solutions in our rooms complement our commitment to guest comfort, while our prime position offers easy access to Jerez's cultural treasures. We would be honored to welcome you back for a more comfortable experience. Best regards, Guest Experience Manager Hotel Jerez Centro
Dear Susan, Thank you for taking the time to share your detailed feedback about your stay with us. We regret that certain amenities in your room did not meet your expectations. Our maintenance team regularly inspects all systems to ensure … Show more